Reviews
Stephen
Andrew
Brianna
Elizabeth
Diane
Jennifer
We were surprised to see this review. Our team was careful with your belongings and place the items with care into the storage as directed. This was confirmed by you on move day and following services when we came back out to assist with some last minute same day services for items you wanted to keep a few days before moving them out. We feel that we were helpful, prompt, careful and you emailed us stating the team was doing a great job for you.
It is important to note that we did receive confirmation from you prior to services and again on move day 1/11/2022, to reach out to your mother to get the credit card information from her to pay directly for your moving services into storage. You informed us that she would be assisting you with this move and all parties discussed this. All we did was follow the instructions provided over the phone by you, and again confirmed in an email since other parties were involved, that this is the payment methods you were wanting to do and your mother was willing to assist you. We do not finance moving services for payment plans and this was disclosed. We are sorry you feel we did not meet your expectations, and know we did not do anything but mediate two parties during and after service in direction provided by you. Thank you and feel free to contact us if you need assistance.
Jacqueline
The ladies in the office, Melanie and Becky, sent emails and called to see how the move was going. This is the type of service you'd like to receive from all businesses.
Thank you!
Darryl
Tiffany
Ed
They finished far quicker than I thought they would.