Reviews
Joni
Diane was very friendly and helpful setting up my appointment. The two young men were very polite and really hustled to get me moved in a timely manner. I could not ask for a better experience with your company and would highly recommend 2 Men and a Truck.
Response
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<div>Hey Joni, thanks for taking the time to review us! We appreciate your kind remarks.</div>
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<div>Hey Joni, thanks for taking the time to review us! We appreciate your kind remarks.</div>
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Tracy
Information was not taken correctly when called in about what we had to move. And the movers did not use the mattress proctors that we asked for.
Response
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<div>Tracy, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate.</div>
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<div>Tracy, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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SANDRA
I had two wonderful movers who were a joy to work with. They were professional, worked consistently very hard, and were well mannered good guys. I have used this company many times and this was the best move to date. Management should take note of the two that helped me that day and give these boys a raise. They are excellent employees, had numerous heavy items to move which took about 8 hours and did so without one complaint and worked well as a team. Very impressed with those two.
Response
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<div>Hi Sandra, glad to hear your move went well. Thanks for the review!</div>
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<div>Hi Sandra, glad to hear your move went well. Thanks for the review!</div>
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George
Your inside team worked hard to get the move done on the desired day with little notice. I appreciated that. Everything went as desired. The moving team did show up at 9:30 AM instead of the scheduled 12::00 to 2:00 time window but that was not a problem
Response
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<div>Thanks for leaving your thoughts about our services!</div>
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<div>Thanks for leaving your thoughts about our services!</div>
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Michael
Pierre and Sam where the best two guys you have ever sent to us. We have used your company but these guys were the best.
Response
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<div>We appreciate your comments; we’ll share your thoughts with our men.</div>
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<div>We appreciate your comments; we’ll share your thoughts with our men.</div>
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JOYCE
Two Men & A Truck exceeded my expectations. Thank you.
Response
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<div>Thanks for leaving your thoughts about our services!</div>
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<div>Thanks for leaving your thoughts about our services!</div>
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Bridgette
I asked for Diego you guys told me that he was not available he was in Florida but when a customer asks for a certain mover I feel two minute in the truck should try that on the van
Response
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<div>Hey Bridgette, apologies for the behavior you experienced during your move. This is not the norm at TWO MEN AND A TRUCK. We strive to exceed customer expectation with honesty, hard-work ethic and by going the extra mile. We will use your thoughts to grow our 97% referral rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hey Bridgette, apologies for the behavior you experienced during your move. This is not the norm at TWO MEN AND A TRUCK. We strive to exceed customer expectation with honesty, hard-work ethic and by going the extra mile. We will use your thoughts to grow our 97% referral rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tom
They did not take care of our items or new house and anything that got broken we were told “we don’t know how that happened”. DO NOT USE.
Mary Helen
Melvin and Valentino were FANTASTIC! They took tremendous care in wrapping, packing, loading, and unloading our furniture. They were cheerful and had great attitudes. They were constantly checking with us to make sure they were doing everything to our satisfaction. We highly recommend them.
Response
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<div>We appreciate your comments; we’ll share your thoughts with our men.</div>
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<div>We appreciate your comments; we’ll share your thoughts with our men.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ernie
it was a good experience using TWO MEN AND A TRUCK THEY MADE IT EASY FOR ME AND I APPRECIATE EVERYTHING THEY DID TPO MAKE IT EASY AND I WILL USE THEM AGAIN AND WOULD RECOMMEND THEM TO EVERYONE FOR A GOOD MOVE.
Response
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<div>Thanks for leaving your thoughts about our services!</div>
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<div>Thanks for leaving your thoughts about our services!</div>
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