Reviews
Doris
Got to my house on time and started working right away. They were very friendly.
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<div>Thank you Doris. We hope you are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Doris. We hope you are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Morgan
Jaliel and Alphonso at the Smyrna, GA location were amazing! Very professional, great energy, efficient, super helpful, prompt, excellent communicators...I can’t say enough about them. I’ve already referred them to two family members that will be moving soon. I would definitely use Two Men and a Truck again, and request Jaliel and Alphonso.
Response
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<div>We love hearing comments like yours Morgan! Most of our business comes from our customer referrals so we appreciate you and everyone you send to us. I'll make sure Jaliel and Alphonso know how happy you were with the service they provided. Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We love hearing comments like yours Morgan! Most of our business comes from our customer referrals so we appreciate you and everyone you send to us. I'll make sure Jaliel and Alphonso know how happy you were with the service they provided. Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
We interviewed three companies for our interstate move and Two Men And A Truck was the clear choice for us. Matt answered all of our questions, clearly explained the process and made us feel comfortable that the job would be done right. He was quick to respond when we had more questions in the days coming up to our move. On move day, Demarcus and James were awesome to work with. They wrapped our furniture and loaded the truck in record time. They were courteous, cheerful and friendly even though it was pouring down rain the entire time. The unloading side when just as well as the loading. We couldn't have asked for a better experience.
Response
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<div>Wow, what a wonderful review Lisa. We are honored that you chose us on such an important day. I will be sure to let Matt, James, and Demarcus know how pleased you were with your entire service. Please let us know if we can help anytime in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow, what a wonderful review Lisa. We are honored that you chose us on such an important day. I will be sure to let Matt, James, and Demarcus know how pleased you were with your entire service. Please let us know if we can help anytime in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erma
Did not pick up many items on the list.Told it was because the truck was full because many items picked up were not on the list. I compared the list of what was picked up with the list that was given to them when I set this up and found four items that were not on the list that were picked up. I had 20 items on the list that were not picked up. Also, I gave one washer/dryer not on list to the drivers with understanding no charge.Did not know it would keep them from picking up all.
Picked up not on list:Barstool (2), Clock, Chair
On list not picked up:Chest 3-drawer,Night stand (2) Dining Table, Chair 6,Bookcase, Picture,Rug, Coffee Table,TV Stand, TV, Chair - oversized,Refrigerator,Washer,Dryer
Not on list-given to driver with understanding there would be no charge
Washer/Dryer
Picked up not on list:Barstool (2), Clock, Chair
On list not picked up:Chest 3-drawer,Night stand (2) Dining Table, Chair 6,Bookcase, Picture,Rug, Coffee Table,TV Stand, TV, Chair - oversized,Refrigerator,Washer,Dryer
Not on list-given to driver with understanding there would be no charge
Washer/Dryer
Response
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<div>Ms. Erma, Thank you for speaking with me. We're terribly disheartened that you are still dissatisfied with the service that you received. As you know, we only charge for the time that we are actually present and working and you are never charged by the piece since our service is based on an hourly rate and bill in 15 minute increments. Our offer to come back to move these items still stands at the hourly rate and you will still be under your original estimated time. Please let me know if you would like to get this scheduled.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ms. Erma, Thank you for speaking with me. We're terribly disheartened that you are still dissatisfied with the service that you received. As you know, we only charge for the time that we are actually present and working and you are never charged by the piece since our service is based on an hourly rate and bill in 15 minute increments. Our offer to come back to move these items still stands at the hourly rate and you will still be under your original estimated time. Please let me know if you would like to get this scheduled.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bernard
Both young men were wonderful. They were personable and respectful, and worked very hard to make sure everything got done. I very much appreciated their help!
Response
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<div>Thank you Bernard. Let us know if we can help with anything BIG or small in the future.</div>
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<div>Thank you Bernard. Let us know if we can help with anything BIG or small in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dave
We had a wonderful experience using TWO MEN AND A TRUCK. The workers were extremely experienced and very helpful. Overall we had a great move and would recommend TWO MEN AND A TRUCK to all our friends. Keep up the good work!!
Response
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<div>Thank you for such kind comments Dave! We hope you are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such kind comments Dave! We hope you are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Fran
My moving team were amazing.
Horace, Brandon and Demitrius (?) all deserve a 20 out of 10 if it were possible!!!!!
Thank you, thank you, thank you!!
Fran
Horace, Brandon and Demitrius (?) all deserve a 20 out of 10 if it were possible!!!!!
Thank you, thank you, thank you!!
Fran
Response
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<div>Thank you Fran! I'll be sure to let Horace, Brandon, and Desmond know how pleased you were with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Fran! I'll be sure to let Horace, Brandon, and Desmond know how pleased you were with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Maggie
The three gentlemen that showed up were prompt and very hard working. They didn't complain about what they were moving and were very diligent. They answered my questions and helped me pack up a few items I had left. VERY VERY good experience and will suggest them to anyone who moves!
Response
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<div>Thank you Maggie. Most of our business comes from our customers referrals and we certainly appreciate yours!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Maggie. Most of our business comes from our customers referrals and we certainly appreciate yours!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Saravanan
It was a good feeling right from the beginning. I could trust their commitment on timings, price and promptness. No hassles, not to worry if we will receive household items as per committed date and time. These guys are good in communication. They honored my last minute requests, over night delivery....simply outstanding. I will surely recommend them to my friends and colleagues.. *****FIVE STARS*****
Response
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<div>Thats wonderful news Mr. Saravanan. We're so happy you chose us and trusted us with all of your priceless belongings. Let us know if we can help in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thats wonderful news Mr. Saravanan. We're so happy you chose us and trusted us with all of your priceless belongings. Let us know if we can help in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
The movers were very hard workers, but maintained good attitudes thru one day of packing, one day of loading out and one day of unloading at new address. I would definitely use this crew again and would recommend them to anyone planning a move.
Response
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<div>Thank you Robert! We appreciate you trusting us with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Robert! We appreciate you trusting us with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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