Reviews

12/16/2018

Randy

1 out of 5 stars
I am disgusted by the fact that your movers said they were an hour and 20 minutes away at 2:59 and did not show up until 640 in the evening. I asked for a manager to call me the next day and no one has called yet. I will never use you nor will I ever refer anyone to you.
Response
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<div>Randy, We are so sorry for any confusion on our part. I reached out and left a voicemail for you today and would love to speak with you further on this. 678.305.7304</div>
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12/14/2018

Arlene

5 out of 5 stars
Excellent, outstanding and superb service from start to finish. Our moving team of James and Demarcus were great examples of professional movers and such nice guys as well. They were on time - both for packing up and unloading three days later in a different state - careful with our goods and got along well with each other which is important when you’re part of a team. Mr. & Mrs. F.
Response
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<div>Thank you for such wonderful feedback Arlene! I&#39;ll be sure to let James and Demarcus know how pleased you were!</div>
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12/14/2018

Mike

5 out of 5 stars
The Driver backed in my challenging driveway, he is an excellent driver!
Response
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<div>That&#39;s great to hear Mike! Our drivers must pass an extensive driving test and training before we ever let them behind the wheel. I&#39;m so happy everything went well for you!</div>
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12/06/2018

Greg

5 out of 5 stars
Everything was A+, my team arrived on time and did everything perfectly. I would definitely use Two Men and a Truck again!
Response
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<div>Thank you Greg! We value customers like you!</div>
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12/06/2018

Amy

5 out of 5 stars
Superior and quality service from my first phone call to the completion of the move. Everyone was extremely helpful and made the moving process so easy. The movers faced challenges like a refrigerator that was to big to get into the house, large furniture, and difficult entrances. The movers were efficient with their time and had excellent personalities. We did not expect the quality of service we received. We felt that everyone went above and beyond what we expected.
Response
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<div>I&#39;m so happy that we made this day go so smoothly Amy. We hope you are settling in nicely and enjoying your new home.</div>
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12/05/2018

Lashanda

1 out of 5 stars
The insurance for your move was not explained very good. The movers damaged my $4000.00 TV and the General manager told me that she could send me a check for $118 dollars, this is obsurd and very offensive that thus company did not insure that my house holds were packaged and stored properly. I initially signed the waiver for insurance for the packing of my items, however, I didn't sign the form again when they were moving my items. In short, I have never heard of a company being bonded and insured but I have to recoop the cost of my damaged items.
Response
We are sorry to hear that you are not satisfied with you level of coverage. Our intention is to handle each claim fairly and equitably based on the level of valuation you selected. We look forward to resolving the matter with you.
12/03/2018

Jackie

5 out of 5 stars
All 3 movers were professional and polite. They did an excellent job!!!
Response
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<div>Thank you Jackie!</div>
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12/03/2018

Debbie

5 out of 5 stars
This was a very difficult move for so many reasons. The contents contained lots of junk and filth. And way more than the movers anticipated or even I anticipated. The situation in the household is a difficult one whereby I was moving my elderly mother out of her house while my brother and his family had moved in the house that i pay for i welcomed and unwanted and they are being evicted. They are hoarders and slobs. It was a nightmare situation. But your movers were so excellent. Especially Terrance and Terry. I would definitely recommend your company to anyone. Thank you for your excellent service.
Response
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<div>I&#39;m so happy that we were able to help take some of the stress out of such a difficult move for you Debbie. We take pride in what we do and are sure glad you noticed. I&#39;ll be sure to let Terry and Terrance know how pleased you were with the service they provided.</div>
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12/01/2018

Valarie

5 out of 5 stars
Everyone involved from the office staff to the movers were extremely service oriented - first rate. Would highly recommend Two Men and a Truck and would use them again.
Response
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<div>Thank you so much for your referral Valarie! We appreciate you!</div>
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11/27/2018

Richard

5 out of 5 stars
The two men made the move stress free. They accommodated my every request with a pleasing attitude. If I needed the service again, I would request the same crew.
Response
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<div>That&#39;s wonderful to hear Richard. Let us know if we can help with anything else in the future.</div>
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