Reviews
Steve
Great service by Curtis. Z John and steve and everybody in the Smyrna location. I will highly recommend them. They're the best!!!
Chris
The best moving experience ever. The guys wasted no time at all, we’re on time, took care of all my items without a scratch and were very personable and kind. I will recommend the company, this office in particular (I tried to use another office who would not respond), and certainly this crew. The front office as well. I had to move my date multiple times and they were accommodating and followed up with emails and calls all the way through to after my move. I cannot say enough about this office. God Bless.
Fernando
Very courteous and helpful people all around, made moving day .an unstressful day. Thanks!
Nancy
My movers were very nice and professional and I would use them again. If I had one complaint it would be that I was told they would meet me between 8:30 and 9:00 when it was in fact 9:40 before they showed up.
Response
<div class="bv-review-response-container">
<div>Nancy, I do apologize that your crew arrived later than expected. Timeliness is very important to us and I will use this feedback with all of our crews as additional training. Thank you for this feedback and Im so happy everything went well for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Nancy, I do apologize that your crew arrived later than expected. Timeliness is very important to us and I will use this feedback with all of our crews as additional training. Thank you for this feedback and Im so happy everything went well for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Jennifer
My guys were AWESOME! I cannot say enough good things. Very happy
Response
<div class="bv-review-response-container">
<div>Thank you Jennifer, Ill be sure to pass this along to your crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Jennifer, Ill be sure to pass this along to your crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Matthew
I injured my arm two days before I was supposed to move into my new apartment and was able to hire Two Men and a Truck to help complete the seemingly impossible task of moving with one arm. The movers were professional, nice, efficient and fast on moving day and I can't imagine completing the moving process without them. Thank you Isaac and Warren! You saved me from a lot of trouble and worry.
Melissa
I had people warn me that 2 men and a truck would ride the clock to increase the invoice. I am happy that my moving team was not like that. My moving team was quick proficiant and polite. They really made my moving experience better. It was worth every penny and if I move again I will be sure to ask for them.
Response
<div class="bv-review-response-container">
<div>Thanks for giving us a chance despite what you've heard. That's a common misconception since we are hourly, but our actual customers are usually impressed how fast and efficient we actually are. We're here for you (& your friends), whenever you need us again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thanks for giving us a chance despite what you've heard. That's a common misconception since we are hourly, but our actual customers are usually impressed how fast and efficient we actually are. We're here for you (& your friends), whenever you need us again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Leonard
I have used 2 men and a truck three times now. Each time they did a great job moving my furniture and other things. The movers work hard and are good to work with.
Response
<div class="bv-review-response-container">
<div>Thank you for being such a loyal customer, Leonard! We're happy we have been able to exceed your expectations on every move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for being such a loyal customer, Leonard! We're happy we have been able to exceed your expectations on every move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Carol
Move went very smoothly. They were a little late based on the phone call the day prior, but within the window of the original appointment.
Pleasant fellows, not the silent type that just grunt at you. Enjoyed them.
BUT: It is not compliant with current credit card practices to take a imprint of the card. He is carrying the swipe and getting approval, you don't need the imprint. Time to let that go. It worries your patrons, I didn't feel like I could tell him no, but I would like confirmation it is destroyed if you would please.
Thanks, good move overall, will be calling again in June for the second half. Won't give you an imprint then:)
Carol Willis
Pleasant fellows, not the silent type that just grunt at you. Enjoyed them.
BUT: It is not compliant with current credit card practices to take a imprint of the card. He is carrying the swipe and getting approval, you don't need the imprint. Time to let that go. It worries your patrons, I didn't feel like I could tell him no, but I would like confirmation it is destroyed if you would please.
Thanks, good move overall, will be calling again in June for the second half. Won't give you an imprint then:)
Carol Willis
Response
<div class="bv-review-response-container">
<div>Carol - Thank you for this feedback. I'm happy your move went smoothly and you can rest assured that all financial information is kept confidential following the move. We will use your experience to train our crews better on how to handle the receipts. We hope you are settling in nicely and look forward to helping you in <br/>June!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Carol - Thank you for this feedback. I'm happy your move went smoothly and you can rest assured that all financial information is kept confidential following the move. We will use your experience to train our crews better on how to handle the receipts. We hope you are settling in nicely and look forward to helping you in <br/>June!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
cheryl
The movers were very professional patient ,pleasant and punctual. They were very sensitive in the way they handled my furniture as if it was their own. They performed an outstanding service and took this move from the "Cradle to the Grave",in other words from "Start to
Finish". I strongly recommend Two Men in a Truck to my family and friends for future moves.
Finish". I strongly recommend Two Men in a Truck to my family and friends for future moves.
Response
<div class="bv-review-response-container">
<div>Thank you for such kind comments. Our damage rating is actually more than 3 times less than the national average so you can be assured that your belongings are always safe in our hands. Please let us know if you need anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for such kind comments. Our damage rating is actually more than 3 times less than the national average so you can be assured that your belongings are always safe in our hands. Please let us know if you need anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
