Reviews

08/14/2018

Eve

5 out of 5 stars
The team I had gave great attention to detail in protecting my belongings and made this the best moving experience I've ever had.
Response
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<div>Thanks for leaving your thoughts about our services!</div>
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08/12/2018

Jay

3 out of 5 stars
We used Two Men and a Truck before so scheduled with them again. I was informed I would receive a call a week before the move to confirm but finally 3 days before the move I called so that I could confirm. The movers were to arrive at 9:30am on Saturday but I received a call that morning at 7am saying the movers were out late and wouldn't be there until 11am. They arrived at 12pm, at least two of them. The third mover did arrive at 2:30. They ran out of tape but continued packing the truck until it filled up but before they were able to take everything to storage. Only after I called did they adjust my charges for over billing for the third mover being late but I never received an adj. for the incomplete move, after many calls to the office. As a result I cannot recommend using them.
Response
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<div>Jay, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate.</div>
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08/08/2018

Samantha

3 out of 5 stars
The movers were courteous, but young and inexperienced. They had a hard time calculating the hours of actual work (after taking lunch and 2 breaks). After they left, we realized one of the bookshelves was badly scratched and a large picture frame was broken.
08/07/2018

Susan

5 out of 5 stars
The two employee that came to handle my move were amazing. They were professional and had a great attitude! I really appreciate their hard work!
Response
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<div>We&rsquo;ll share your thoughts with our men. Thanks for taking the time to review us, Susan!</div>
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08/07/2018

Ian

5 out of 5 stars
James and his team did a great job! They were timely, professional and balanced expediency with care very well.
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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08/06/2018

paul

5 out of 5 stars
guys worked very hard and accomplished the move . no problems. Glad to have them
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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08/06/2018

Kenneth

4 out of 5 stars
Moving Team was good. Evidently one member of the 3 man team had minimal experience and required more direction from the lead mover. Move consisted of just furniture, but most was larger pieces and difficulties occurred in both the loading and especially the unloading, thus additional time was required which well exceeded the estimated time requirement. Moving Team stayed busy and worked straight through...
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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08/06/2018

Jenny

5 out of 5 stars
Adrian, Wes and Stanley are great! Hang on to them! Jeanne Martin
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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08/05/2018

Bobbie

4 out of 5 stars
Movers were prompt, courteous, worked fast and cont
Movers were prompt, courteous, worked quickly. No goofing off.
Only problems were items left on truck (still to be delivered) and potted plants left behind.
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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08/02/2018

Deborah

3 out of 5 stars
The movers we're excellent but the people out of state were not good at all. Apparently your call rolls over if locals not available. The local person was very good.
Response
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<div>Deborah, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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