Reviews
anna
The staff was helpful and timely and the 3 guys were awesome that did the moving!
Christopher
Even after giving a $500 deposit, the initial appointment was canceled half an hour after the expected appointment time. So the appointment had to be rescheduled for the next day. The move was for one of my investment properties, so the rescheduling caused some issues with disrupting my time table. But the two man team that came the next day did so well I decided not to give a terrible review.
Response
Christopher, thank you for taking the time to share your feedback. We apologize to hear that your move did not go as seamlessly as hoped, but happy that our move team provided an excellent experience. Your business is important to us and we hope you will give us another opportunity any time you are in need of moving assistance.
Charlotte
When the closing was rescheduled due to financing delays with the buyers, the operational manager was able to reschedule my move even though it was a holiday weekend. The movers were professional and courteous. They worked quickly but were careful with my furniture and boxes. They made a stressful time much easier
Response
Thank you, Charlotte, for taking the time to write such a thoughtful review. We appreciate you for trusting our team with your moving service. Best wishes in your new home!
Tammy
The 3 man crew were really nice guys, arrived on time, were friendly - personable, they hustled. Only problem was they did some major damage to my wall and door frame. A claim has been filed with photos. Otherwise I was quite pleased. This is the 4th time your company was hired to come to my moving needs
Response
Thank you, Tammy, we appreciate your feedback, and apologize that your move did not go without incident. We look forward to expeditious resolution to your claim, and appreciate your repeat patronage. We wish you the best in your new home!
Shannon
So happy with two men and a truck! My moving team was awesome, friendly and got the job done quickly and efficiently.
Response
Shannon, we strive to exceed every customer’s expectations. Thank you for sharing your positive move experience.
Larry
Wonderful service! Very professional and courteous! Highly recommend !
Response
Larry, we strive to exceed every customer’s expectations. Thank you for sharing your positive move experience.
Albellar
I have used this company over 6 times. Not once have they let me down. They were pleasant and worked very fast. When following them to my destination, their driving was excellent. I'm handicap and they let me sit in my car and wait. Truck on 2 Men
Response
We are glad that our team was so professional, courteous, and careful during your recent moving service. We really appreciate the wonderful feedback for our team and for the repeat patronage!
Mary
Great experience.
The 2 men were on time, polite, and worked steadily from the moment they got there until the job was completed.
I would definitely recommend Two Men and a Truck.
The 2 men were on time, polite, and worked steadily from the moment they got there until the job was completed.
I would definitely recommend Two Men and a Truck.
Response
Thank you, Mary, we appreciate your feedback. It is always our goal to alleviate move day stressors and provide an excellent move experience.
Lisa
I would have given 5 stars for the office because Steve was great with the quote etc but I have been overcharged $219 and have yet to get my refund.
Response
Lisa, we appreciate your feedback on your experience and know Steve will be thrilled to hear that he exceeded your expectations. Your refund has been processed and you should see the return of those funds shortly! We wish you the best in your new home.
Fred
The movers were great got everything done in a short amount of time. Very professional and polite. Problem was that they didn’t pack right in my opinion. Day after move saw dings in the furniture and other minor damage. Think they needed more protection of the furniture. Also they didn’t have enough supplies to support the move. They also broke one table.
Response
Fred, we apologize to hear that your move did not go as expected. Please reach out to us at qc0590@twomen.com and we would love to try and help. Every customer experience is important to us.
