Reviews
Sheila
The office girls always explained in detail what was goning to happen and even followed up after the move. The movers arrived right on time. When they arrived they introduced themselves and did a quick walk through to see what needed moved. They were very professional and efficient. It made the move much easier. My stuff was moved to storage and I'll use two men and a truck when I move again to my new house.
Response
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<div>Hi Ms Sheila! We are so glad to receive such positive feedback we can share with the crew! It is our goal to make your day as easy as possible so it is wonderful to hear all the procedures we have in place worked as planned and you had a successful move. We look forward to helping you move into your forever home soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ms Sheila! We are so glad to receive such positive feedback we can share with the crew! It is our goal to make your day as easy as possible so it is wonderful to hear all the procedures we have in place worked as planned and you had a successful move. We look forward to helping you move into your forever home soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
Got the job done in a timely manner, good experience.
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<div>We appreciate you taking the time to give us your feedback Jennifer!</div>
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<div>We appreciate you taking the time to give us your feedback Jennifer!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cheryl
What a great team we had to handle our move! Bobby and his team was fantastic and fast! From the start, with the walk through to the actual delivery of our furniture to our new home location, everything went great. All of my questions were answered patiently and cheerfully even though I had to reschedule a couple of times and had numerous questions. I would definitely use you again if I needed to move and will happily refer my friends.
Response
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<div>We are so glad we were able to get you moved over Ms Cheryl! We know closings are stressful so we do our best to work around your schedule so you can get settled in and comfortable. Thank you for the feedback, we have passed it along to your crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad we were able to get you moved over Ms Cheryl! We know closings are stressful so we do our best to work around your schedule so you can get settled in and comfortable. Thank you for the feedback, we have passed it along to your crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roma
Service was excellent. Movers were very professional
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<div>Thank you for the feedback Roma!</div>
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<div>Thank you for the feedback Roma!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
This was the easiest move I have ever had! (I have moved more than 12 times) The crew arrived on time, completed a walk through, wrapped every piece of furniture meticulously and loaded the truck quickly. The entire crew was amazing, they were courteous and attentive to every single detail of the move. When I move again, I will definitely use Two Men and a Truck and request this amazing three man crew!
Response
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<div>Hi Robert! We do our absolute best to make every move as smooth as possible for our customers. We are so glad we were entrusted with your latest move and look forward to helping you again in the future.</div>
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<div>Hi Robert! We do our absolute best to make every move as smooth as possible for our customers. We are so glad we were entrusted with your latest move and look forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janice
I cannot say enough good things about Nikita, Robert and Mr. Bay, my movers from Two Men and a Truck. They were professional, efficient and caring. I fell at my new residence while moving in and all three of these men were there immediately to help me. They called 911 once it appeared I had received a concussion and stayed with me until the ambulance came. At this point my niece just had them get my belongings into the house and not worrying about trying to find a correct space for everything. They called me back a couple of days later and said they were coming back to put my belongings where I needed them. Again, they went above and beyond just moving my belongings. I cannot thank Nakita, Robert & Mr. Bay enough for their hard work and compassion.
Response
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<div>Hi Ms. Janice. We were glad we were there to help you out. The guys have received your feedback and they are just glad you are okay. We also know relocating is stressful and we wanted to make sure your new home was set up how you wanted it once you made it back. Please let us know if there is anything else we can do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ms. Janice. We were glad we were there to help you out. The guys have received your feedback and they are just glad you are okay. We also know relocating is stressful and we wanted to make sure your new home was set up how you wanted it once you made it back. Please let us know if there is anything else we can do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Annie
I have moved 7 times in my lifetime, this was by far the worst experience of my life. The most chaotic experience I have ever been involved with. I was underestimated both for the packing and the moving just to get the job, then charged more at the end. The workers complained about only being paid $10.00 an hour and hinted about getting a tip on multiple occasions during the move. They have lost a remote to a new very expensive bed and taped the frame to this bed together instead of properly assembling it. I paid to have a tv taken off the wall and boxed and moved, that didn't happen the Guys said they didn't know how to do it, even though the estimater charged me extra for it. I had to hire someone else to do it. I can go on and on. Please call me at your earliest convenience.
Response
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<div>Annie, we would like to apologize as this is not a good representation of our company. We have spoken with the crew members and taken corrective action for the false statements about pay and the concealment of damages. You records reflect that our manager has reached out on 8/14 to have a better understanding of where we went wrong and refunded you. Please give us a call at 770.505.3332 if you would like to discuss you move further. Again, we apologize for any inconvenience this has caused you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Annie, we would like to apologize as this is not a good representation of our company. We have spoken with the crew members and taken corrective action for the false statements about pay and the concealment of damages. You records reflect that our manager has reached out on 8/14 to have a better understanding of where we went wrong and refunded you. Please give us a call at 770.505.3332 if you would like to discuss you move further. Again, we apologize for any inconvenience this has caused you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alex
A+ experience, The movers were very nice guys who put in hard work while moving my items. Definitely will use again
Response
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<div>Alex, thank you for the feedback! We definitely look forward to helping you again.</div>
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<div>Alex, thank you for the feedback! We definitely look forward to helping you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marie
This was my first time using Two Men and a Truck. The office personnel was very friendly and helpful. Explained everything to me about what they could do for me. The drivers kept me informed as to what time they would reach the destination to pick up my furniture and when they were on their way to my home, about what time I could expect them. They covered by furniture with blankets and wrap. Most pleased. Will definitely recommend them to others and will use them again.
Response
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<div>Hi Marie! Thank you for taking the time to fill out the reply card. Reviews are very important to us and it always wonderful to receive great feedback we can pass along to the staff. Please let us know if you should need any further assistance moving.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Marie! Thank you for taking the time to fill out the reply card. Reviews are very important to us and it always wonderful to receive great feedback we can pass along to the staff. Please let us know if you should need any further assistance moving.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Leigh Ann
The office staff and the movers were both courteous and professional. I felt complete security in the whole experience. I would recommend them to all my neighbors and friends!
Response
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<div>Hi Ms. Leigh Ann! We are so glad you had a great experience with us, we try to make it a painless process. Thank you for taking the time to leave it a review, we hope you are settling in well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ms. Leigh Ann! We are so glad you had a great experience with us, we try to make it a painless process. Thank you for taking the time to leave it a review, we hope you are settling in well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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