Reviews
Lee
The guys were polite and courteous. Willing to make sure we were satisfied with what we needed.
Ansley
Carlos and the Team was
EXCELLENT!!!! EXCELLENT!!!EXCELLENT!!!
Thanks for the Good Service
EXCELLENT!!!! EXCELLENT!!!EXCELLENT!!!
Thanks for the Good Service
Response
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<div>Thank you so much Ansley! We have passed your kind comments along to the crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much Ansley! We have passed your kind comments along to the crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherri
Extremely pleased with move. My concern was since an hourly rate the movers would take their time but they were incredibly fast and efficient. Very professional movers, courteous, and took great care of furniture!
Response
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<div>Hi Sherri! Thank you for that feedback, it is a common concern in the moving industry; however, here at Two Men, we have processes, procedures and incentives in place to make sure our guys are doing the best work they can. We hope you have settled in well to your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sherri! Thank you for that feedback, it is a common concern in the moving industry; however, here at Two Men, we have processes, procedures and incentives in place to make sure our guys are doing the best work they can. We hope you have settled in well to your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tammy
Our overall experience was great. The two men (Alfred & Dmitry) were very nice & worked hard. They had positive attitudes & worked efficiently. There was some minor damage to our house, but that is only because we asked them to try to squeeze a piece of furniture where it did not fit (even after it was clear it would not fit). Brittany (in the office) was a pleasure to work with when making the appointment as well. Her customer service skills are top notch.
Anita
Two Men & A Truck service is superior, bar none. I tried one of your competitors who showed up without a hand-truck/dolly and damaged several of my items. I appreciate your honest estimates and professionals sent to handle my personal items/furniture.
Thank you!
Thank you!
Response
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<div>Thank you for your feedback, Anita! We do our best to make sure you have everything you need to have a swift and easy move day! Your kind words have been passed along to your entire crew.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback, Anita! We do our best to make sure you have everything you need to have a swift and easy move day! Your kind words have been passed along to your entire crew.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Donna
Entire experience could not have been better. Prompt, careful and did not waste any time.
Response
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<div>Thank you for sharing your experience Donna! Please don't hesitate to reach out should you have any future needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your experience Donna! Please don't hesitate to reach out should you have any future needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rachel
The moving team was efficient and took care of our belongings. I was very happy with the experience. Carlos and the rest of the team were kind and worked hard to get our furniture in the correct rooms and made sure not to damage anything. Thank you!
Response
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<div>Hi, Ms. Rachel! Thanks for the feedback, we are glad you had a successful move with us. The crews like knowing they were able to help someone out, and show how much they care, on such a stressful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi, Ms. Rachel! Thanks for the feedback, we are glad you had a successful move with us. The crews like knowing they were able to help someone out, and show how much they care, on such a stressful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pat
The driver notified me when en route and arrived promptly during the time to which we had agreed. The start time was noted and marked. The three workers proceeded and went right to work with no delay. Everything was moved very efficiently and placed as directed. Changes were made, but the workers were very, very cooperative and abided by our wishes to reverse some of the moved items and return with additional items, which they did without delay or negativity. The changes were done as efficiently and quickly as the initial move. Overall we were thoroughly pleased with their work ethic and attitude. It was a very good decision to use Two Men and a Truck!!!
Response
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<div>Hi Ms Pat! Thank you for sharing your experience! Our ultimate goal is to make sure our customers have a stress free and easy moving day. Some times this means changing plans on the fly and we are always happy to accommodate. We hope your and your husband are all settled in to your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ms Pat! Thank you for sharing your experience! Our ultimate goal is to make sure our customers have a stress free and easy moving day. Some times this means changing plans on the fly and we are always happy to accommodate. We hope your and your husband are all settled in to your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Yvonne
I only had 1 piece of furniture ( a piano ) that I needed moved. The crew arrived on time at the first destination - where the piano was - and after loading the piano, they arrived on time at my home. There was 1 small scratch and another scrape made on the piano, but Two Guys sent a person out to my home to correct the problem. If needed again, I would definitely used Two Guys and a Truck. Thanks.
Response
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<div>Thank you for the feedback, Yvonne. Please let us know if you ever need any help with a move in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the feedback, Yvonne. Please let us know if you ever need any help with a move in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Retha Sue
We were very happy with our experience with you all. The guys where so friendly and helpful. We felt like we had made friends for life when they were done. They made the move for my mother so easy and stress free. From the first phone call until the guys left, I would have to say you all made us feel like family. Thanks for a great experience and move.
Response
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<div>Hi Mrs. Sue! Thank YOU for the kind words! We are happy to have had the opportunity to move your mother and help provide some relief during what can be a very stressful time. The Grandma Rule is one of our core values that extends to all Two Men And A Truck family members, including customers. Again, thank you so much for your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mrs. Sue! Thank YOU for the kind words! We are happy to have had the opportunity to move your mother and help provide some relief during what can be a very stressful time. The Grandma Rule is one of our core values that extends to all Two Men And A Truck family members, including customers. Again, thank you so much for your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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