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Reviews
Eric
Michael and his team was amazing. Very respectful and very professional. They handled everything as if it was there own. As far as the office staff, Richard could work on his communication between quote and scheduling. We had to follow up ourselves to confirm our move.
Response
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<div>We’ll share your thoughts with our men. Thanks for taking the time to review us, Eric!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’ll share your thoughts with our men. Thanks for taking the time to review us, Eric!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ashley
The guys were super professional and fast. All of our belongings made it to our home in perfect condition and they took the time to make sure things went in their respective places. The office staff was helpful in meeting my needs for an afternoon move and they made sure all the information was communicated to the movers.
Response
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<div>Hi Ashley, glad to hear your move went well. Let others know what you thought of our services on our Google+ and Yelp accounts. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ashley, glad to hear your move went well. Let others know what you thought of our services on our Google+ and Yelp accounts. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bailey
From the front office staff with Donna to Brian and Donovan, my experience with TWO MEN AND A TRUCK was awesome!! I will use them for the future moving forward.
Response
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<div>We’re so happy your move went better than expected our TWO MEN AND A TRUCK® Atlanta strives to exceed expectations! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so happy your move went better than expected our TWO MEN AND A TRUCK® Atlanta strives to exceed expectations! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robin
Cedric and Dominique were wonderful! Loved their attitude and work ethic. Both were pleasant and hospitable. There was a stop in between and they managed that beautifully. Our furniture arrived without damage. It was raining off and on during the day and they were careful to protect our floors. We can’t say enough good things about Cedric and Dominique; they are keepers. Amazed at their strength.
Response
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<div>Thank you for leaving such kind remarks about our men, Robin! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for leaving such kind remarks about our men, Robin! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
A couple of issues:
The men removed doors from their hinges and did not replace, so I had to do that to rehang the doors.
According to the lead man, the office way underestimated the amount of work needed, though it took only 8.5 hours, he felt there should have been at least 4 men on the job.
I have used this same company numerous times and they NEVER survey the work needed to be done, and generally the job ALWAYS takes longer than anticipated. I believe they should personally survey the size of the project once a person has decided to use their services to make sure estimates and times are realistic.
The men removed doors from their hinges and did not replace, so I had to do that to rehang the doors.
According to the lead man, the office way underestimated the amount of work needed, though it took only 8.5 hours, he felt there should have been at least 4 men on the job.
I have used this same company numerous times and they NEVER survey the work needed to be done, and generally the job ALWAYS takes longer than anticipated. I believe they should personally survey the size of the project once a person has decided to use their services to make sure estimates and times are realistic.
Response
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<div>Hi Larry, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate. We also like to suggest scheduling an in-home estimate instead of over the phone. Thanks for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Larry, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate. We also like to suggest scheduling an in-home estimate instead of over the phone. Thanks for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Philip
Moving is horrible, but the guys at 2 men and a truck made it infinitely better. Can’t thank them enough.
Response
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<div>Thank you for sharing your positive experience with us, Philip! Let others know what you thought of our services on our Google+ and Yelp accounts. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your positive experience with us, Philip! Let others know what you thought of our services on our Google+ and Yelp accounts. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kristin
My movers did a great job! I had a fairly small move, as I moved into a small one bedroom. They were courteous and moved fast with no damage! I would recommend and use their service again.
Response
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<div>Hi Kristin, glad to hear your move went well. Thanks for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kristin, glad to hear your move went well. Thanks for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
I am pleased to be able to comment on the job performance of the two men who moved me. Frankly, they should be given the highest marks. They were on time and worked steadily for the several hours of the move. They were courteous and conscientious through out the day. Everything arrived in top shape and were positioned as requested. Do whatever it takes to keep them on the payroll.
Thanks for all you folks did to make the transition for me as nice as it was.
David
Thanks for all you folks did to make the transition for me as nice as it was.
David
Response
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<div>Thank you for leaving such kind remarks about our men, David! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for leaving such kind remarks about our men, David! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jilian
Our moving team was awesome. They went above and beyond for us and did a great job.
Response
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<div>Thank you for leaving such kind remarks about our men, Jilian! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for leaving such kind remarks about our men, Jilian! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Reec
Great to be able to trust this company with my move. Really took the stress away and it was exactly what my family needed.
Response
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<div>We’re so happy your move went better than expected! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us, Reec!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so happy your move went better than expected! We’d love for you to share your thoughts on our Yelp and Google+ accounts too. Thanks for taking the time to review us, Reec!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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