Reviews

06/12/2019

Samantha

1 out of 5 stars
The two gentlemen that came to move my furniture were great! When I booked the appointment I was not notified that I had to pay in cash because it was going to a storage unit. The guys called someone and got it approved that I could pay with my card. When the movers were taking my things one of the legs on my end table broke off. I was told this would be noted and they would take care of it. On Monday morning I got a call asking how my move went. The lady said she would put a claim in but I have yet to hear back and this has been over a month. Very disappointed in the office staff and handling of this issue. The two guys who actually moved my things were great!
Response
We are sorry to hear that there was damage associated with your move. I assure you that is never our intention during any move and I am sorry that happened here. Our claims manager will be in touch with you to work toward a resolution with you shortly. We are glad to hear that your overall experience was good and look forward to serving you in the future!
06/03/2019

Pat

3 out of 5 stars
The office staff was pleasant and helpful. The movers were very nice and fast and did their best to pack our belongings. Unfortunately they did not know how to handle a sleep number mattress and we are working to fix a valve that was pulled out improperly. The load was underestimated so that a few of our belongings did not get on the truck. A couple of the movers came by afterward with a pickup truck and deliver a couple of things but still the rugs, exercise bike, and artificial tall tree never made it to the destination. We should have made two deliveries to get everything. Overall movers are not perfect and even large companies leave a lot to be desired but the convenience here was good and we dealt with local people.
Response
We are glad to hear that you still felt the value of your move was good. I appreciate the valuable feedback you have provided and look forward to sharing this with the team to continue to get better with each and every move.
05/31/2019

Mike

4 out of 5 stars
my experience with the actual move was overall very good. Unfortunately , they did over a thousand dollars of damage to my mother-in-law's property. The moving van absolutely destroyed her lawn. Upon leaving they also took out a power line and a cable box and line from the neighbor. The disturbing thing is that they actually new they did it and left anyway. We witnessed it. What can you do for me?
Response
We are so sorry to hear of your experience. Our leadership team will be back in touch with you regarding this event to try and find resolution.
05/22/2019

Carri

1 out of 5 stars
I've used your company 4xs and this last move will be my last... I've been told i will get $12 for a $600 painting that was ruined by your movers apparently i didn't read the "fine print" ...which is crazy right, EVERYBODY reads the "fine print" hahahahahaha
not to mention your movers complained and breathed heavily... over exaggerated how hard the move was to get a better tip... which we gave each mover $100 (3 men) and one still hinted to wanting more money afterwards. and one dropped candy wrappers wherever he ate his candy on the floor throughout my home... will NEVER use you again!
05/16/2019

Kathy

5 out of 5 stars
We did find damage on our coffee table after they left. Looks almost like it was dropped. Other than that they were professional, respectful and mindful of our furniture.
04/26/2019

Clay

2 out of 5 stars
Movers had great attitudes and were very personable. However, they did not do as good of a job as the last time we used Two Men. Our TV was cracked during the move (6" crack in the screen) that is not repairable. Full disclosure, the coverage we selected only covers $30.60 and Two Men offered to double that. That really doesn't make me feel better about having to replace a $1K TV though. Not sure I can recommend Two Men going forward.
04/16/2019

Noah

1 out of 5 stars
Stole from us, looking for vending machine while on job, didn't complete job (left rug and grill in garage), smashed ceiling. DO NOT RECOMMEND!!!!
03/25/2019

Maya

5 out of 5 stars
The movers who helped me move were very personable, professional, and efficient. We were so impressed with how quickly these gentleman broke things down and packaged all my furniture items. They truly worked as a team. A great moving experience.
Response
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<div>Thanks, Maya!</div>
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03/22/2019

Russel

5 out of 5 stars
Mover were quick, efficient, and protected all furniture so I am very happy with the move.
Response
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<div>Thanks, Russel!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/21/2019

Charles

5 out of 5 stars
The moved and entire 10 rooms of furniture and did in less than 5 hours door to door. The guys really worked extra hard to get out done in the shortest time possible.
Response
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<div>Thanks, Charles!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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