Reviews
Lynn
The team did an excellent job. The only thing that was not acceptable was that even as hard as they tried, the team was not able to get my boxspring upstairs. They tried several times to no avail. They spoke to my landlord who said it has been done before with a queen boxspring, it just had to be done slowly and carefully. I need them to come back and try again. My bed is not the same without it.
Also, it was on my order to more my gas grill and it got forgotten, Therefore I need them to come back and move it. Thanks
Also, it was on my order to more my gas grill and it got forgotten, Therefore I need them to come back and move it. Thanks
Christopher
The overall experience was OK. The movers were courteous and worked with our needs. No tools to disassemble furniture. Did not take great care with everything and seemed to just "get it on/off" truck. Did not lay down any floor protectors. Place furniture (including bed) directly on dirty ground outside, so had to clean it when delivered. Seemed to take shortcuts to just get it done without care if something was broken. Example was one mover carrying my $3k 60" flat screen UP and DOWN several flights of stairs at both homes. Insurance for damages was not explained thoroughly and appeared to cost significantly more, so after declining, it appeared they did not care as much.
Response
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<div>Our mission is to continuously strive to exceed our customers' expectations in value and high standard of satisfaction. When we fall short of this, it deeply concerns us. We apologize for the inconvenience this situation caused you. Thank you for bringing these matters to our attention and allowing us the opportunity to work with our staff to improve our service.</div>
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<div>Our mission is to continuously strive to exceed our customers' expectations in value and high standard of satisfaction. When we fall short of this, it deeply concerns us. We apologize for the inconvenience this situation caused you. Thank you for bringing these matters to our attention and allowing us the opportunity to work with our staff to improve our service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
Clyde and crew were fantastic-highly recommend and would request for any future moves
Tracy
The two men that you sent to my daughter's home were wonderful, you couldn't sent me anyone better than those two. They were on time, worked very hard and had the most positive attitude. Thank you so much for making a very stressful day more pleasant!
Mary
The movers were professional and friendly! I never felt like my items were in any danger of being damaged. Plus they saved me from spiders so they get a 10/10 for that!
Jeremy
The two movers we had were AMAZING! It was the best moving experience we have had. We are so happy. The two men were kind and so helpful. They were so polite and sweet to my son, who followed them everywhere.
Julie
Our movers were excellent! Zero complaints. They did a great job, had a great attitude and moved quickly. Thanks two men and a truck!
Karl
The "guys were cheerful and friendly. Mostly they were very respectable. Nic knew what he was doing and seemed to be an excellent mentor to the younger less experienced crew. They followed his prompts very well.
Sallie
Appreciate the communication—from estimating appointment until the last piece of furniture was delivered. They always call ahead of time to narrow down arrival time and then arrived exactly when they said they would. The movers (Kyle and ?) never stopped moving. They took wonderful care of my belongings. Once again, it was a great experience.
Brian
Dawaun, Sach, and Clyde were very professional and friendly. They took great care, even with my heavier items through a difficult entryway. I'm already recommending the service to several friends. 10/10!
