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Reviews
Shaistha
Excellent team. They were very careful with our furniture and were very courteous. It was rainy the day but the team was incredible in getting our furniture and boxes loaded and unloaded. They were very fast and efficient. I would highly recommend two men and truck for your upcoming move. I am actually having to move into our new house in a few months and am scheduling a move with them and going to request the same team that assisted with our first move.
Response
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<div>Thank you so much for your kind words. We greatly appreciate the opportunity to help you with this move, and look forward to helping you with your next move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for your kind words. We greatly appreciate the opportunity to help you with this move, and look forward to helping you with your next move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beverly
David and Nick did an excellent job in loading despite having to maneuver a long hallway and tight corridor to the receiving door. They were courteous and pleasant and made moving elderly parents from their apartment into an assisted living facility very painless.
Response
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<div>We're so glad you had an excellent experience. We greatly appreciate you sharing your feedback. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're so glad you had an excellent experience. We greatly appreciate you sharing your feedback. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kerri
The moving guys were amazing. They never hesitated to move something to a different place even if it was in that place to begin with. Their attitudes were full of service. I have concerns with the office staff. There seemed to be some miscommunication between sending two men and three which was the original plan. I felt sorry for the two guys not having the third person and tipped them well for their troubles. They were on time and worked hard.
Response
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<div>Thank you very much for your feedback. I'll be sure to speak with the office staff to better understand the reason for the change from 3 guys to 2 guys. Based off the inventory, it looks like only two guys were needed and it gave us the opportunity to lower the rate for you since a lot of the billable time was drive time. I'm so glad the two guys were able to handle everything for you. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you very much for your feedback. I'll be sure to speak with the office staff to better understand the reason for the change from 3 guys to 2 guys. Based off the inventory, it looks like only two guys were needed and it gave us the opportunity to lower the rate for you since a lot of the billable time was drive time. I'm so glad the two guys were able to handle everything for you. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken
We had a wonderful experience, our movers were courteous, professional and all around great guys.
Response
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<div>I'm so glad you had a wonderful experience. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>I'm so glad you had a wonderful experience. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cameron
We were very impressed with our experience! The communication about the service from the office was top notch. The team that actually moved us was first rate - James, Jamie, Travis, and Kavon were excellent! They were courteous, professional, and efficient. I enjoyed talking with them and hope that if we move again any time in the future we could use this same team again.
Response
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<div>We greatly appreciate your kind words, and the opportunity to help with your move. I'm so glad you had an excellent experience. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We greatly appreciate your kind words, and the opportunity to help with your move. I'm so glad you had an excellent experience. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
First, I met the local owner in Sams Club. He wa very nice and very helpful. I felt comfortable with him moving my 90 year old in laws. The crew was fabulous. They were friendly, polite, and professional. They worked hard and got the move done very efficiently.
Response
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<div>Thank you for your kind words. We truly enjoy serving our customers and making what we know to be a stressful day, a positive one. If there is anything else we can do for you, please don't hesitate to contact us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your kind words. We truly enjoy serving our customers and making what we know to be a stressful day, a positive one. If there is anything else we can do for you, please don't hesitate to contact us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Catherine
the guys were fast and careful with all our belongings. I am very happy with them and I would use them again :)
Response
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<div>Thank you so much for your feedback. I'm glad you were pleased with everything. We hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for your feedback. I'm glad you were pleased with everything. We hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Travis
As always everyone was very helpful and Professional.
Response
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<div>Thank you for your kind words. We greatly appreciate the opportunity to serve you. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your kind words. We greatly appreciate the opportunity to serve you. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Monica
The office helped me with getting a room to room move with a min charge of 1hr per visit. James and Jamie were on time,
Careful and polite.
Careful and polite.
Response
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<div>Thank you for your kind words and feedback. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your kind words and feedback. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Clay
Everything went smoothly. One minor irritation, one of the guys kept mentioning that gratuities are excepted. Also mentioned how broke he was. I don't need to be pushed like that. If the service is good, you might get a tip. I don't know when the world decided that working for wages was not enough and that everyone deserved more than the agreed upon price. I provide a service for a set fee and I never expected a "tip". Trying to guilt someone into a tip is very irritating.
Response
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<div>Thank you for sharing your feedback. I'm glad that everything we smoothly with the move. I completely agree with your comment regarding tips. I will definitely speak with all my movers and remind them of our professional conduct policy that we expect from all of our movers. Tips are always appreciated, but never expected. I'm sorry that you felt obligated to tip; that never should have happened. If there is anything we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your feedback. I'm glad that everything we smoothly with the move. I completely agree with your comment regarding tips. I will definitely speak with all my movers and remind them of our professional conduct policy that we expect from all of our movers. Tips are always appreciated, but never expected. I'm sorry that you felt obligated to tip; that never should have happened. If there is anything we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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