Reviews
Mercedes
Great office staff, quick booking, excellent pickup and delivery. Overall, very satisfied with experience.
Response
Thank you for such a kind comment, Mercedes! We are so happy to have helped you. Have a great day!
Shenita
I was so happy with my experience with two men and a truck. Thank you for great service. My movers were fast and respectful!
Response
Hello Shenita, Thank you for selecting us as your moving service! Your message is very kind and I
will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call.
Have a great day!
will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call.
Have a great day!
Pamela
The two guys from Thonotosassa (?) were very careful wrapping, loading, unloading, and setting up the furniture.
Response
Thank you for such a kind comment, Pamela! We are so happy to have helped you. Have a great day!
Thomas
Everyone was super helpful. The men moving our furniture/boxes/appliances were AMAZING! Every guy was polite, strong, and courteous! We so appreciate everything they did. Great team ❤️
Response
Hello Thomas, Thank you for selecting us as your moving service! Your message is very kind and I
will be sure to pass it on to our team. If there is anything else you need do not hesitate to give
us a call. Have a great day!
will be sure to pass it on to our team. If there is anything else you need do not hesitate to give
us a call. Have a great day!
Myra
I have used you you 7 times to move, but this time was my last. Even though you came to my home for an estimate, you sent a truck too small and with no extra boxes etc, and had to send a 2nd truck and crew! I paid extra for your mistake!!
Myra
Myra
Response
Hello Myra, We are very sorry to hear that your most recent estimate was not as accurate as those done previously. We do only provide estimates, not exact prices/time frames, and while we do our best, sometimes jobs do go over, or things happen causing items not to fit on one truck. Fortunately, we had another crew and truck readily available and were able to finish your job quickly and keep the cost close to the original high-end. We apologize for falling short this time.
Caitlin
The movers started out great at my apartment; however, when they left to bring my items, they disappeared for over an hour and a half when it is only a 30 min drive. My roommate left an hour after them and still got there before them. The side of my bed frame was also scratched.
Janet
One of your men arrived angry and abrasive. He ramped up negativity during the delivery to the point that I got tired of hearing his foul language at screaming level to the point I am sure my neighbors heard him, too. He was cussing so bad I finally stood up to him and told him if he had somewhere better to be to leave. I should not have to walk on eggshells to appease your employee's anger issues
Response
Hello Janet, Thank you so much for reaching out regarding your experience. The mover you are referencing came to our Operations Team upon completion of your move and informed us that shortly after beginning the job, he struck his head on a beam. He said that he was cursing quite a bit and definitely did go overboard. We get this job can be difficult at times and is not without its hazards, but it is important that we maintain a level of professionalism. While we appreciate his forthcomingness, we were sure to express that what he did was unacceptable and cannot happen again. You are absolutely right, that isn’t something you should have to deal with when hiring a service, and for that, we are very sorry.
Bear
Everyone was so friendly and personable from booking the move until the guys left after the 50th “thank you, again!” To Jeff, Jade, Ricky, and Marcus thank you for everything! You made our move so much easier.
Jerri aka Bear
Jerri aka Bear
Response
Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can
be difficult so we make it our mission for the process to be as stress-free and easy as possible
for you. We wish you all the best in your new home!
be difficult so we make it our mission for the process to be as stress-free and easy as possible
for you. We wish you all the best in your new home!
Jerrold
Second time we had the same two movers, and they are both just fantastic!! You are lucky to
have such good employees!!
have such good employees!!
Response
Hi Jerrold, Thank you for taking the time to leave us a review, we truly appreciate it. We will be
sure to share your kind words with your moving team. Have a great day!
sure to share your kind words with your moving team. Have a great day!
Maria
Beautiful experience. Great job by the guys who came home. PATIENTLY, going to my requests as I underwent lots of changes! Thanks, Marissa and David!
Response
Thank you for such a kind comment, Maria! We are so happy to have helped you. Have a great day!
