Reviews
Mark
he movers left man items at the old address. i had to go sereral times to get things.
Response
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<div>Hello Mark, thank you for taking time to fill out a reply card, we do apologize for the inconvenience that you experienced, we do know moving is a stressful time, We have reviewed your feedback and will work diligently in improving the service we render. Should you need moving services again in the future, we hope to get a chance to show you we truly are "The movers who care". - Sincerely TWO MEN AND A TRUCK ®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Mark, thank you for taking time to fill out a reply card, we do apologize for the inconvenience that you experienced, we do know moving is a stressful time, We have reviewed your feedback and will work diligently in improving the service we render. Should you need moving services again in the future, we hope to get a chance to show you we truly are "The movers who care". - Sincerely TWO MEN AND A TRUCK ®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Daniel
Everything was great, except the two delivery men used a lot of body spray. Normally this would not be a problem except that my wife has a severe respiratory illness and strong fragrance can cause breathing problems up to death. Thankfully my daughter-in-law, on the pick up end of the move warned us before they came to our home and my wife went to another part of the house. But still the fragrance lingered and we had to use powerful air purifiers for 24 hours and wash down the furniture that they moved
Response
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<div>Thank you Daniel for filling out a reply card. We are happy to hear that your move went well. We do apologize for the inconvenience that occurred. We will definitely address with our employees about excessive body sprays/colognes. If you have any questions or concerns please fill free to call to call the office. Thank you again for choosing Two Men And A Truck</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Daniel for filling out a reply card. We are happy to hear that your move went well. We do apologize for the inconvenience that occurred. We will definitely address with our employees about excessive body sprays/colognes. If you have any questions or concerns please fill free to call to call the office. Thank you again for choosing Two Men And A Truck</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Florence
They treated my furniture like it was their own. Excellent
Response
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<div>Thank you Florence for taking time to fill out a reply card. We are happy that your move was a successful one. At Two Men And A Truck we strive for 100% Customer Excellence and Satisfaction. Thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Florence for taking time to fill out a reply card. We are happy that your move was a successful one. At Two Men And A Truck we strive for 100% Customer Excellence and Satisfaction. Thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nicole
Feedback from the client was as follows: Drivers/Packers were fantastic after getting off to a bumpy start. Client felt for the movers that that estimate was way off in staffing and time, since the furniture was being moved from a the second floor of both condo's and was all extremely large and heavy pieces. Our Client, said your crew was very careful with her furniture and walls. The guys worked extra long and carried very heavy furniture doing a great job. Her feedback was that maybe a mover should be included on the walk through to add input on the weight of items and the time required to make the job more efficient.
Response
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<div>Thank you NIcole for filling out a reply card. We are happy to hear that your move went well. We do welcome and thank you for your feedback and we will take it into consideration. At Two Men and A Truck we strive for 100%Customer Satisfaction. We would like to thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you NIcole for filling out a reply card. We are happy to hear that your move went well. We do welcome and thank you for your feedback and we will take it into consideration. At Two Men and A Truck we strive for 100%Customer Satisfaction. We would like to thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Margarette
Very Satisfied with the movers. They were friendly and professional. Handle my property like experts. Thanks so much.
Happy holiday.
Happy holiday.
Response
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<div>Thank you Margarette, for taking time to fill out a reply card. We are happy to hear that your move went well. At Two Men And A Truck we strive for 100% Customer Satisfaction. We want to thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Margarette, for taking time to fill out a reply card. We are happy to hear that your move went well. At Two Men And A Truck we strive for 100% Customer Satisfaction. We want to thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Harry
The move by Two Men andamp; a Truck was an exceptionally good experience. Everyone associated with our move was virtuous and professional in everything they did
Rosita
We were provided with outstanding customer service from the office staff to the movers. Thank you for making our move a smooth transition.
Response
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<div>Thank you Rosita for taking time to fill out a reply card. We are happy to hear that your move was a success. At Two Men And A Truck we strive for 100% Customer Satisfaction. Thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Rosita for taking time to fill out a reply card. We are happy to hear that your move was a success. At Two Men And A Truck we strive for 100% Customer Satisfaction. Thank you again for choosing Two Men And A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The team showed up on time, were very pleasant and motivated. They did an awesome job. I will definitely call them again!
Jared
The guys who came out to my home were amazing. They worked hard and fast all while keeping a great attitude. They were careful with all of our stuff and were not scared to say they were not comfortable moving something. To me that is very important. If you are not sure or uncomfortable than say something so nothing bad happens and that is what they did. I probably won't even shop any future moves because of the great customer service and outstanding job Two Men And A Truck did.
Response
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<div>Thank you Jared for taking time to fill out a reply card. We are happy to hear that everything went well with your move. At Two Men And A Truck we strive for 100% customer satisfaction. Thank you again for choosing Two Men A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Jared for taking time to fill out a reply card. We are happy to hear that everything went well with your move. At Two Men And A Truck we strive for 100% customer satisfaction. Thank you again for choosing Two Men A Truck and we look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
When I had questions post-move, office went to the trouble to reach movers via cell phone over the weekend to answer my concerns.
