Reviews
Stacey
Brandon and Chaseron did a phenomenal job moving my stuff from a single family one floor home to an upstairs townhome. My furniture is solid wood and in no way light. I would recommend them both to anyone.
John
Fantastic experience from start to finish. I would highly recommend the team that I had.
Response
John, we love hearing this! Thank you for the kind words and recommendation. We're so glad your experience from start to finish was fantastic, and we’ll be sure to pass the praise along to your moving team!
Bonnie
Moving Team was great, especially Caleb but Office Team not so much.
I feel I was misinformed and given the impression I would not be paying more than 415.00 by Brian.
Instead, when Moving team was finished, Caleb told me my total was 538.00. I was shocked and disappointed. I ended up paying a total of $578.00 after tipping both movers. YIKES! Too expensive for sure!
I feel I was misinformed and given the impression I would not be paying more than 415.00 by Brian.
Instead, when Moving team was finished, Caleb told me my total was 538.00. I was shocked and disappointed. I ended up paying a total of $578.00 after tipping both movers. YIKES! Too expensive for sure!
Response
Hi Bonnie, thank you for your feedback. We’re so glad to hear that Caleb and the moving team delivered great service—they’ll appreciate the shoutout!
We’re truly sorry to hear you felt surprised by the final cost. Our goal is always to be transparent, and we include full pricing details in the estimate and pre-move documentation. We understand how frustrating unexpected charges can feel, even when the time exceeds the estimate. Your concerns about communication with our office team are important to us, and we’ll be reviewing this internally to ensure a better experience moving forward.
We appreciate you giving us the opportunity to help with your move and your honest review—it helps us grow.
We’re truly sorry to hear you felt surprised by the final cost. Our goal is always to be transparent, and we include full pricing details in the estimate and pre-move documentation. We understand how frustrating unexpected charges can feel, even when the time exceeds the estimate. Your concerns about communication with our office team are important to us, and we’ll be reviewing this internally to ensure a better experience moving forward.
We appreciate you giving us the opportunity to help with your move and your honest review—it helps us grow.
Mike
DJ and Lowe were the two movers assigned to move us. Just wanted to write a review on both as they were extremely good at what they do. They worked relentlessly hard and both were very professional and courteous.
Response
Mike, we’re so glad to hear DJ and Lowe made such a great impression! Their hard work, professionalism, and courteous attitude truly represent what we strive for. Thank you for taking the time to recognize their efforts—we’ll be sure to share your kind words with them!
Cathy
Customer service agent Brian very informative and friendly.
Moving team professional and polite.
Moving team professional and polite.
Response
Thank you for taking the time to share this, Cathy! We're so glad to hear Brian was informative and friendly, and that the moving team carried that same level of professionalism and courtesy through to your move. We truly appreciate your kind words and are grateful we could help make your experience a positive one!
Gwen
I have used Two Men and a Truck on several occasions and I always return to this moving service. Their price beats other companies which leaves proper room for the men to be tipped without feeling overcharged. All of my furniture gets wrapped and padded well. The men are always respectful and aim to please. The service that I receive usually exceeds my expectations.
Response
Thank you, Gwen, for your continued trust and kind words! We're proud to deliver reliable, respectful, and careful service every time.
David
Office staff was extremely friendly. The two movers that arrived were courteous and hard working. Would definitely recommend Two Men and a Truck.
Response
David, we appreciate you sharing your experience! It’s great to hear our office staff was friendly and that your movers were courteous and hardworking. Thank you for recommending Two Men and a Truck!
David
Cameron and his team went above and beyond to make our moving experience a positive one.
Response
David, we are happy to hear that Cameron and his team knocked it out of the park again with their customer service! Thank you for choosing Two Men And A Truck!
Luis
Terrible service, will never use this company again.
Response
Hi Luis, we’re sorry to hear about your experience. Please give our operations team a call at 904-745-0705 so we can better understand what happened and assist you directly. Thank you.
Brian
A short but very difficult job for your guys… they moved a HEAVY piano down a flight of exterior stairs, across a deck, over a ramp and across a sand dune onto the street. Smiles, jokes, and good attitudes the entire time. Appreciate the courtesy call too! I’m sorry I don’t remember all of their names but I know one of them was George. BIG thanks and greatly appreciate all four of the them!
Response
Brian, thank you so much for the great review! That was definitely a challenging move, and we’re proud to hear our team—especially George—handled it with smiles and great attitudes every step of the way. We’ll be sure to share your kind words with the crew. We truly appreciate your trust and support!
