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Reviews
Jay
Robbie and his crew were the best, fast,efficient and careful.
Response
Thank you for the fantastic feedback! We're thrilled to hear that Robbie and his crew provided such excellent service during your move. If you ever need assistance again in the future, don't hesitate to reach out!
Ronald
The 3 men were on time and very courteous and fast. They offered to do whatever we asked them to.
Response
Thank you for sharing your experience! Customer satisfaction is our top priority, and it's great to know that they were proactive in offering to assist with any requests you had. If there's anything else we can do to further improve your experience or if you need assistance in the future, please don't hesitate to let us know. We appreciate your feedback and thank you for choosing our services!
Cynthia
George and Island were awesome. Took excellent care of our furniture, worked nonstop and made sure we were satisfied with all aspects of the process...and they kept us laughing. Thanks for the great professional efficient service.
Response
Thank you so much for your wonderful review! We're thrilled to hear that they provided top-notch service, taking great care of your furniture and ensuring your satisfaction every step of the way. It's fantastic to hear that they also brought some laughter to the process - a positive attitude can make all the difference during a move! We'll be sure to pass along your appreciation to them. If you ever need assistance again or know someone who does, please don't hesitate to reach out. Thank you for choosing our services!
James
Jordan and Larry did an AWESOME job. Worked quickly and efficiently. Took less time than the estimate. Kudos!
Response
Thank you for taking the time to leave us such a positive review! We're delighted to hear that Jordan and Larry provided excellent service during your move. Efficiency and speed are key, and we're glad they were able to exceed your expectations and complete the job in less time than estimated. We'll be sure to pass along your kind words to them. If you ever need assistance again in the future, please don't hesitate to reach out. Thank you for choosing our services!
Sharon
Jordan and Preston were amazing young men. They worked fast, never took a break, very helpful and kind,always a smile. They worked together as a team. They loaded two houses and moved us 650 miles to a new house w a lot of stairs. They treated every piece of furniture w care, wrapping everything in blankets and then plastic wrap. Always careful not to bump a wall or sit down hard. Perfect!
Response
Thank you so much for your glowing review! Jordan and Preston are indeed exceptional individuals who take great pride in their work. We're thrilled to hear that they provided such efficient, helpful, and kind service throughout your move. We'll make sure to pass along your appreciation to them. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for choosing our services!
Tim
Great service! The two movers (on each end of the trip) were courteous, kind and very efficient!
We used TMT for loading and unloading only, as we rented a moving truck and drove ourselves.
Would highly recommend TMT for any move!!
We used TMT for loading and unloading only, as we rented a moving truck and drove ourselves.
Would highly recommend TMT for any move!!
Response
Thank you for sharing your positive experience with Two Men and a Truck! We're thrilled to hear that the movers on both ends of your trip were courteous, kind, and efficient. It's wonderful that you found value in our services for loading and unloading, even as you managed the moving truck yourself. Your recommendation means a lot to us, and we appreciate your trust in Two Men and a Truck. If you ever need assistance with another move, we'll be more than happy to help!
Olivia
The men on my team were awesome! George and island
Response
We're delighted to hear that George and Island from our team were awesome! Thank you for the positive feedback, and we'll be sure to pass on your compliments to them. If you ever need our services again, feel free to reach out.
Holly
My whole team of movers was amazing young men! So polite, helpful and hardworking.
Response
Thank you for your kind words! We're delighted to hear that your moving team was amazing, polite, helpful, and hardworking. Your feedback means a lot to us, and we appreciate the opportunity to assist you with your move.
Michele
Two Men and a Truck is always on time and efficient and this experience was no exception. They even delivered a piece of furniture to Habitat for Humanity, which was a big help to me.
Response
Thank you for taking the time to share your positive experience with Two Men and a Truck! We're thrilled to hear that they consistently uphold their reputation for being on time and efficient. We appreciate your feedback and look forward to serving you again in the future.
Scott
very small move. Damage done to 2 items (not worth a claim) and plastic foot fell out another item that I found a couple of days later and replaced myself. then left the room. They did not put together a bed frame that I asked to put together. Tried to charge me for an extra 15 minutes, we were wrapped up and at the truck and I was on the phone with customer service before the previous 15 was up
Response
Scoot, Thank you for bringing your experience to our attention, and we sincerely apologize for any inconvenience you encountered during your recent move. We take customer feedback seriously and are committed to addressing any issues to improve our services.
We regret to hear about the damage to your items and the oversight with the bed frame assembly. This falls below our standards, and we understand the importance of a smooth and damage-free moving process.
In regard to the attempted charge for an extra 15 minutes, we apologize for any confusion and appreciate your prompt communication with our customer service. We will review the situation internally to ensure accurate timekeeping and billing practices.
Your feedback is invaluable in helping us identify areas for improvement, and we would like to make things right. If you have specific details or would like further assistance, please contact our customer service team at 941-306-4160, and we will address your concerns promptly.
We appreciate your understanding and thank you for bringing this to our attention. We are committed to learning from this experience and providing a better service in the future.
We regret to hear about the damage to your items and the oversight with the bed frame assembly. This falls below our standards, and we understand the importance of a smooth and damage-free moving process.
In regard to the attempted charge for an extra 15 minutes, we apologize for any confusion and appreciate your prompt communication with our customer service. We will review the situation internally to ensure accurate timekeeping and billing practices.
Your feedback is invaluable in helping us identify areas for improvement, and we would like to make things right. If you have specific details or would like further assistance, please contact our customer service team at 941-306-4160, and we will address your concerns promptly.
We appreciate your understanding and thank you for bringing this to our attention. We are committed to learning from this experience and providing a better service in the future.
