Reviews
Olivia
The men on my team were awesome! George and island
Response
We're delighted to hear that George and Island from our team were awesome! Thank you for the positive feedback, and we'll be sure to pass on your compliments to them. If you ever need our services again, feel free to reach out.
Holly
My whole team of movers was amazing young men! So polite, helpful and hardworking.
Response
Thank you for your kind words! We're delighted to hear that your moving team was amazing, polite, helpful, and hardworking. Your feedback means a lot to us, and we appreciate the opportunity to assist you with your move.
Michele
Two Men and a Truck is always on time and efficient and this experience was no exception. They even delivered a piece of furniture to Habitat for Humanity, which was a big help to me.
Response
Thank you for taking the time to share your positive experience with Two Men and a Truck! We're thrilled to hear that they consistently uphold their reputation for being on time and efficient. We appreciate your feedback and look forward to serving you again in the future.
Scott
very small move. Damage done to 2 items (not worth a claim) and plastic foot fell out another item that I found a couple of days later and replaced myself. then left the room. They did not put together a bed frame that I asked to put together. Tried to charge me for an extra 15 minutes, we were wrapped up and at the truck and I was on the phone with customer service before the previous 15 was up
Response
Scoot, Thank you for bringing your experience to our attention, and we sincerely apologize for any inconvenience you encountered during your recent move. We take customer feedback seriously and are committed to addressing any issues to improve our services.
We regret to hear about the damage to your items and the oversight with the bed frame assembly. This falls below our standards, and we understand the importance of a smooth and damage-free moving process.
In regard to the attempted charge for an extra 15 minutes, we apologize for any confusion and appreciate your prompt communication with our customer service. We will review the situation internally to ensure accurate timekeeping and billing practices.
Your feedback is invaluable in helping us identify areas for improvement, and we would like to make things right. If you have specific details or would like further assistance, please contact our customer service team at 941-306-4160, and we will address your concerns promptly.
We appreciate your understanding and thank you for bringing this to our attention. We are committed to learning from this experience and providing a better service in the future.
We regret to hear about the damage to your items and the oversight with the bed frame assembly. This falls below our standards, and we understand the importance of a smooth and damage-free moving process.
In regard to the attempted charge for an extra 15 minutes, we apologize for any confusion and appreciate your prompt communication with our customer service. We will review the situation internally to ensure accurate timekeeping and billing practices.
Your feedback is invaluable in helping us identify areas for improvement, and we would like to make things right. If you have specific details or would like further assistance, please contact our customer service team at 941-306-4160, and we will address your concerns promptly.
We appreciate your understanding and thank you for bringing this to our attention. We are committed to learning from this experience and providing a better service in the future.
Fay
From start (first call) to finish....this moving experience was the the best! Everyone I came in contact with was knowledgeable, friendly and efficient, which was amazing. The moving staff was also great, communicated their arrival and was friendly and efficient. I would definitely recommend Two Men and a Truck to anyone!
Response
Fay thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your moving experience, from the first call to the completion of the move, was the best. Your kind words about our knowledgeable, friendly, and efficient team members are truly appreciated.
We take great pride in providing exceptional service to our customers, and it's rewarding to know that our efforts contributed to your satisfaction. Your recommendation means a lot to us, and we are grateful for the opportunity to assist you with your move.
We take great pride in providing exceptional service to our customers, and it's rewarding to know that our efforts contributed to your satisfaction. Your recommendation means a lot to us, and we are grateful for the opportunity to assist you with your move.
Mary
Wonderful, hard, workers -- very professional, patient, and kind.
Response
Thank you so much for your kind words! We greatly appreciate your feedback and are delighted to hear that our team of workers exceeded your expectations. Being described as wonderful, hard workers who are professional, patient, and kind is truly rewarding for us.
Jane
Great job. On time no issues. Office staff exceptional.
Response
Thank you very much for your kind words! We are thrilled to hear that you had a positive experience with our services and that our team met your expectations. Punctuality and a smooth process are top priorities for us, and we are pleased that your move was on time and without any issues.
Michele
The team arrived on time and everything went smoothly the day of the move. Using them again to move my mom and me!
Response
Thank you for taking the time to share your positive experience with our moving team. We are delighted to hear that your recent move was a success and that everything went smoothly. Punctuality and efficiency are paramount to us, and we are pleased that our team lived up to your expectations.
Dawn
Leroy, Jeffley and Daniel were Outstanding! This was my third move with your company and I will use you again when needed.
Thank you for everything!
Dawn
Thank you for everything!
Dawn
Response
Thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know that Leroy, Jeffley, and Daniel did a great job. It's always nice to know when our customers receive such great service that they are willing to use us again! Thank you for your 5-star review.
William
The 2 movers were professional and quick. They seemed to really know what they were doing. And the office staff was responsive, friendly and also quick.
Response
Thank you for taking the time to write a review. We are happy to hear the move went smoothly. We look forward for the opportunity to work with you again in the future. Take care!
