Reviews
Eugene
Loading the truck was handled much more carefully than unloading the truck. I think the movers suddenly realized it was lunch time and/or they had another appointment to keep. I was watching the off-loading but should have been at the self storage unit to supervise placement. I had told them this was to be a "working" storage unit. I had files and other items which I would be needing several times a week. When I was finally able to go to the unit I found everything piled on top of each other, making it impossible to reach some needed items. Although the unit was partially restored to my satisfaction I also feel I paid for this additional time.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Eugene,<br/><br/>Thank you so much for the review. We appreciate your feedback as it helps up to learn and get better. Have a great day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Eugene,<br/><br/>Thank you so much for the review. We appreciate your feedback as it helps up to learn and get better. Have a great day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
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Terry
I can't begin to tell you how impressed I was with the crew that moved us and the office staff. Matt initially worked through the bid process and made me feel like there were no surprises, Maurice came on the site just to check to see how things were going. Dustin, Richard, Chris and Dwayne were INCREDIBLE. They cared for our stuff, stayed in uniform, accommodating and very polite. Great representation of your company. They worked hard, took charge and most importantly, caring. They worked well together and it seemed the only thing they were interested in was our happiness, which they achieved. Extremely well done!!!
I would highly recommend Two Men & a truck to anyone.
I would highly recommend Two Men & a truck to anyone.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Terry, Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Terry, Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Shannon
The team I had was outstanding!!! Highly recommend them!
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>We are so happy to have helped you, Shannon. Have a wonderful day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>We are so happy to have helped you, Shannon. Have a wonderful day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
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Tracy
My experience was overall excellent from the start when I booked my move with Matt over the phone. The movers, Brian, Dwayne, and Josh were professional and personable. They took care of my belongings and handled the move very well. They made a potentially stressful time for me a breeze.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Tracy,<br/><br/>This is just great news. I love it when I hear from customers about our staff! We are blessed to have them as employees and even more YOU as a customer. Thank you so much for choosing us to do your move. Have a great day!<br/><br/>Greg Micklos, Franchisee-Pensacola, FL<br/>850/471-1166</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Tracy,<br/><br/>This is just great news. I love it when I hear from customers about our staff! We are blessed to have them as employees and even more YOU as a customer. Thank you so much for choosing us to do your move. Have a great day!<br/><br/>Greg Micklos, Franchisee-Pensacola, FL<br/>850/471-1166</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Billy
The move went well. The two people doing the move worked very hard. We had two recliners that were scuffed and were told someone would contact us the next day. Still waiting.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Billy,<br/><br/>Thank you for the review. We are sorry you recliners didn’t come back unscathed, but we will get them repaired for you! We try to be as perfect as possible, but when you touch 40-50k items per week, I know something in going to happen. You should receive notice within 48 hours of your move that we received your damage report. Please check your email. If you haven’t heard anything by then, please reach out. Thanks for the understanding and using us!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Billy,<br/><br/>Thank you for the review. We are sorry you recliners didn’t come back unscathed, but we will get them repaired for you! We try to be as perfect as possible, but when you touch 40-50k items per week, I know something in going to happen. You should receive notice within 48 hours of your move that we received your damage report. Please check your email. If you haven’t heard anything by then, please reach out. Thanks for the understanding and using us!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marli
The guys were great and very patient with us in a stressful situation. I really appreciate their efforts and attitudes :)
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Thank you, Marti! We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Thank you, Marti! We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
We could not have asked for a better move. From the first phone call until the movers departed it was an easy and pleasant experience. They were very accommodating when we changed dates, they responded to emails quickly, and showed up on time. As a wonderful surprise the actual move cost less than the quote.
Thank your for your professional service and we would most definitely use two men and a truck again. James
Thank your for your professional service and we would most definitely use two men and a truck again. James
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Hello James, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/>Hello James, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
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Sheri
This had to be the worst experience ever with a moving company, there simply are just not words for the despicable way we were treated by the franchise owner himself!
Jennifer
The guys moving were very sweet and helpful even though it was raining. Positive attitudes. Thank you.
Response
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<div>Thank you so much for your review! Have a Happy New Year!</div>
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<div>Thank you so much for your review! Have a Happy New Year!</div>
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Kathleen
Company responded with a quick and accurate estimate. They were available at very short notice for date desired. Follow up call prior to move confirming time, date and if we had any questions. Came as stated day of move and called to state they were on their way and estimated arrival time. Movers were courteous, respectful, and efficient. They did not waste time loading or unloading. Move came in below estimate. Would use Teo Men and a Truck for our next move. Thank you for making a very hard day a little easier.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/><br/><br/>Thank you, Kathleen! We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well, Have a Happy New Year!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/><br/><br/><br/>Thank you, Kathleen! We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well, Have a Happy New Year!<br/><br/>Greg Micklos<br/>Franchisee<br/>TWO MEN AND A TRUCK® Pensacola<br/>2 East Texar Drive, Suite A<br/>Pensacola, FL 32501<br/>O: 850.471.1166<br/><br/>[cid:image001.png@01D4443A.7CCE3DF0]</div>
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