Reviews
Warren
Totally disappointed in the lack of care and respect shown for my belongings. I was promised furniture would be wrapped. It partially done. Some items were not wrapped in the plastic I was told it would be and some only partially and quite poorly wrapped. This was only done after my insisting and reminding them I was told by sales it would be done. The supervisor's attitude was negative. They were supposed to make sure the furniture was moved first. They moved most of the boxes first. Many of the things I stressed be moved first where left for another time. It was a stressful and negative experience.
Response
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<div>Hello Mr Scott, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at 850/471-1166. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Mr Scott, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at 850/471-1166. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
I needed to move a freezer from my house to my dad's house. Two Men & A Truck gave me a good quote and available time frame. The guys arrived on time and were very courteous. They had the freezer loaded on the truck in 9 minutes with no problems. The overall job was under an hour. My dad and I were happy with the results. I would use this company again if needed and would highly recommend them to others.
Response
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<div>Barbara,<br/><br/>You review is fantastic. Thank you so much to taking time out of your busy day to leave of us a note! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Barbara,<br/><br/>You review is fantastic. Thank you so much to taking time out of your busy day to leave of us a note! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debi
These guys were absolutely outstanding. I have been bragging to everyone I know about them. Very professional and did a great job even with the rain. Much thanks to all of them!
Response
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<div>Debi,<br/><br/>WOW! Great News, we are so happy that the experience was ultimate, that is our goal! I will make sure I share with the team. Have a great rest of the week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Debi,<br/><br/>WOW! Great News, we are so happy that the experience was ultimate, that is our goal! I will make sure I share with the team. Have a great rest of the week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Louis
Showed up early, charged less than expected.
Awesome
Awesome
Response
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<div>Louis,<br/><br/>Great to hear! I am so happy everything worked out for you! If you need anything in the future, please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Louis,<br/><br/>Great to hear! I am so happy everything worked out for you! If you need anything in the future, please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rick
Driver needs more experience in close maneuvering - especially backing. His helper needs training in guiding driver during backing.
Response
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<div>Rick,<br/><br/>Thank you for your feedback and being our eyes out in the field. Training is always good, we will continue to practice these maneuvers, especially the really tight ones, sometimes it is hard to find those tight spaces to practice until you get to the situation. Thanks again for the feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rick,<br/><br/>Thank you for your feedback and being our eyes out in the field. Training is always good, we will continue to practice these maneuvers, especially the really tight ones, sometimes it is hard to find those tight spaces to practice until you get to the situation. Thanks again for the feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brenda
I'm happy with all of the services and the professionalism. However, I did NOT like them turning the dressers upside-down. My son's school laptop got wedged in and I was worried it would have to be replaced.
Response
We just want to reach out and thank you again for choosing Two Men and a Truck for your past moving services.
Glenn
Very impressed with local office and moving team of Rob, Temarcus and Josh S. Very professional and courteous at all times—I will highly recommend to everyone. Although there was some damage to drywall and a piece of furniture, local owner has personally called me several times and is working to resolve the issue. Again, very impressed with the level of customer service and support and I’ll recommend this company to everyone!
Bernice
Two Men and a Truck were hired to move my sister-in-law from her home to an assisted living facility. The three men who moved her were Chris W., Deronta, and Izeiah. They arrived promptly, acted professionally, and worked efficiently. We appreciated very much the care they used to wrap the furniture to move and then placing the furniture in my sister-in-law’s new place. I certainly recommend this team to whomever needs moving services.
Response
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<div>Bernice,<br/><br/>Happy 4th of July. We hope you have a safe holiday! Thank you so much for taking time to fill out a review of our company. We truly appreciate you helping us exceed your expectation and creating that ultimate customer experience for you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bernice,<br/><br/>Happy 4th of July. We hope you have a safe holiday! Thank you so much for taking time to fill out a review of our company. We truly appreciate you helping us exceed your expectation and creating that ultimate customer experience for you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roberta
We were very pleased with the overall experience. The office staff were very forthcoming with information. The team that came to the house were very professional and worked very well as a team. We had a few challenging pieces to move and did an excellent job. I would not hesitate to recommend them to other people. If the need arises I will certainly use this company again.
Response
We just want to reach out and thank you again for choosing Two Men and a Truck for your past moving services.
Suzzane
Excellent service! The guys were wonderful! Wonderful experience!
Response
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<div>Suzanne,<br/><br/>I am so happy we were able to create an awesome experience for you! Have a great Holiday Week!</div>
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<div>Suzanne,<br/><br/>I am so happy we were able to create an awesome experience for you! Have a great Holiday Week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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