Reviews

09/10/2018

Gary

5 out of 5 stars
JT and his crew were simply outstanding. Having moved around the country with the military and privately over the last forty years, this crew is the best we have ever dealt with. I plan to recommend 2 Men and a Truck and specifically this crew.
Response
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<div>Gary,<br/><br/>Thanks so much for the review. We appreciate your awesome feedback. Our goal is to create that Ultimate Customer Experience. Thank you for giving us that opportunity!<br/><br/>Greg Micklos, Franchisee-Pensacola, FL<br/>850/471-1166</div>
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09/10/2018

Jeri

2 out of 5 stars
Salesman told me that mover would help with items already at location. Mover gave me hard time when at location but helped me anyway. Stressing me out was unnecessary
Response
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<div>Jeri,<br/><br/>I totally apologize for this and you should not have had that extra stress. Thank you so much for helping me be my eyes in the field and my sales person was right, we do move items around for you. I will definitely address this with my team. What can we do to make you a promoter of our company as we go to great lengths to make sure our customers are satisfied. I can be reached at 850-471-1166.<br/><br/>Thank you!<br/><br/>Greg Micklos, Franchisee-Pensacola, FL<br/>850/471-1166</div>
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09/07/2018

Telisha

1 out of 5 stars
A site visit was completed, a quote was given; yet, in the middle of the process of moving I was told the price would increase significantly because of the lack of judgement used in the initial estimating costs. The office scheduled conflicting dates and didn’t communicate effectively with the movers, the field estimators nor myself (the customer). The movers took more than 6 hrs to pack and load after quoting me a two-hour pack. After much confusion, being accused of misinterpreting the field estimation and constant back and forth with the movers, I decided to cancel the move. The office NEVER called me. The Owner never called me. The original field estimator NEVER called me. My refund was NEVER refunded and no one ever talked to me or asked my concerns prior to this survey.
09/05/2018

Kaiser

5 out of 5 stars
Mathew was very helpful in estimating the price and explaining things how move would work, Rachael was very good to call day before and day after for follow up. I was very please with hard working guys JT, Damien and Josh, they were very respectful, humble and made my move very easy, thank you!
Response
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<div>Hi Kaiser, Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with my great staff in whom I take great pride in. I am so happy they took great care of you! Have a great day!</div>
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09/03/2018

James

5 out of 5 stars
I thought the whole process was done efficiently and a good job was done
Response
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<div>Thank you for such a kind comment, James! We are so happy to have helped you. Have a great day!</div>
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09/03/2018

Elaine

5 out of 5 stars
The staff went the extra mile to make me happy and the movers did all they could to make my wife happy.
Response
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<div>Hello Elaine, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
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09/03/2018

Greg

5 out of 5 stars
It was raining and the two men did a great job despite the rain. I will use Two Men again. They were careful with my stuff and placed it where we wanted, assembled, etc...
Response
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
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08/31/2018

Melissa

5 out of 5 stars
the team did a great job accomodating my move in a professional manner. the movers got it done with just under 3 hours saving me money. Thanks!!!
Response
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<div>It is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!</div>
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08/30/2018

Camilla

5 out of 5 stars
Jordan and Alex were great! They were professional and thoughtful every step of the way. I would definitely use you again and recommend your services to others. Thanks for making my move much less stressful.
Response
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<div>Hi Camilla, Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Jordan and Alex. Have a great day!</div>
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08/29/2018

Elizabeth

5 out of 5 stars
Our two men, Justin (Sunshine) and Jason were great! Thy were friendly, happy, efficient and careful. We will ask for them again when we relocate our belongings from a storage unit.
Response
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<div>Hi Elizabeth, Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Justin and Jason. Have a great day!</div>
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