Reviews
Terry
My moving team was outstanding. They went above and beyond the call of duty.
They made sure everything was as I wanted it I would highly recommend them for your next move.
They made sure everything was as I wanted it I would highly recommend them for your next move.
Response
Thank you Terry for the wonderful review! I will make sure to pass this onto your crew and their manager. We appreciate your recommendation and look forward to your future moves. Best wishes and thank you again for choosing TWO MEN AND A TRUCK ®, your movers who care!
KENNETH
I have no feedback for improvement. My experience from initial contact to final delivery were more than I could have expected. I especially liked the movers (Island Boys) who were so efficient, professional, and were expert at packing and unpacking with no damage. Kudos to Two Men and a Truck!
Ken
Ken
Response
Hi Kenneth! Thank you so much for rating Makeem and T'Quan, aka the Island Boys, with 5 stars! Our goal is to exceed expectations, and we're happy they provided this type of service. Please keep us and your crew in mind if you need our services again and please pass the word on to friends and family. Once again, thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
Leighann
The Island boys were fantastic, professional and efficient. They handled my furniture carefully. I will definitely use Two Men and a Truck for my next move.
Response
Hi Leighann, thank you very much for your 5-star rating! Professionalism and courtesy are what we strive for at TWO MEN AND A TRUCK®. We appreciate that we've met these expectations. We'll be sure to pass your positive comments on to Makeem and T'Qan, aka The Island Boys, and their managers, and we look forward to your future moves. Also, it would be appreciated if you would please pass the word on to friends and family. Once again, thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
Precilla
We had a “semi” last minute move and Two Men and a Truck came thru in the clutch. From the beginning they were very kind and communicative. The crew that helped us move was Chris D. and Tim from the New Port Richey location. They were amazing! They took great care of our furniture and did not waste any time whilst on the job. Very quick and efficient and I would highly recommend them to anyone! :)
Response
Hi Precilla, thank you very much for your 5-star rating! Professionalism and courtesy are what we strive for at TWO MEN AND A TRUCK®. We appreciate that we've met these expectations. We'll be sure to pass your positive comments on to Chris and Tim and their managers, and we look forward to your future moves. Also, it would be appreciated if you would please pass the word on to friends and family. Once again, thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
Christina
Nick truly tried to make the most of a bad situation yesterday. Everyone was very nice, but based on the inventory I was given a quote not to exceed $2500, it was $3500. I was also quoted for 3 men, which I didn’t get from 8a-4p. The guys worked for like 13 hours and I think it could have been avoided had the person booking considered the items on the inventory and sent 2 capable men per truck.
Response
Thank you for bringing this to our attention. We sincerely apologize and can assure you that this does not live up to our company’s core values. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us at 727-847-6683 so we may address this with you.
Jeff
The movers did a good job. Only thing was they seemed to visit quite a bit with each other and by phone and sometimes us. If I had not been paying by the hour, that would have been ok. Probably got charged about 1/2 more than I should have but they did a good job.
Response
Hi Jeff, thank you for taking the time to leave us a review; we truly appreciate it. We will be sure to discuss your feedback with the operations manager and the crew to ensure this doesn't occur on future moves. We sincerely apologize and can assure you that this does not live up to our company’s core values. Have a great day and, once again thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
Karla
The moving team was unprofessional complaining about their pay and wanting to quit their job, poor attitudes, careless, unorganized, and slow. They damaged several of our items as well as the hardwood floors in our new home and then proceeded to blame us for not having carpet instead of wood flooring to be able to slide things on. They had to be told over and over what items to go and what to stay
Response
Karla, thank you for bringing this to our attention. We have discussed your damages with you and have come up with a remedy to fix them. We will be discussing the details you provided us with the crew and taking the appropriate actions deemed necessary to prevent this from occurring again in the future. We are sincerely sorry you did not have a good moving experience and can understand your frustration. If there is anything else we need to address, please contact our office at 727-847-6683. Thank you.
David
Movers were great. They took great care when unloading and unpacking our belongings. Did not rush or hurry to finish. They were friendly and professional.
Response
Hi David, Thank you for your awesome review! We will be sure to send your compliments over to your crew. It would be appreciated if you would pass the word onto friends and family. Once again, thank you for choosing Two Men and a Truck®, your movers who care!
Jacqueline
We had the Island Team! They were very friendly and efficient!They were very kind to my parents who we were moving!
We would recommend them if you're moving!
We would recommend them if you're moving!
Response
Hi Jacqueline, thank you so much for your 5-star rating and kind comments. Our crews strive for professionalism and hard work when performing moves for us. We're happy your crew exceeded your needs. I'll be sure to pass your feedback onto them and their managers. It would also be appreciated if you would pass the word onto friends and family. Once again, thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
Jason
Absolutely great work! They were efficient and quickly had my items loaded. Would use Two Men and a Truck again and would request the same crew!
Response
Hi Jason, thank you very much for your 5-star rating! Professionalism and courtesy are what we strive for at TWO MEN AND A TRUCK®. We appreciate that we've met these expectations. We'll be sure to pass your positive comments on to you're crew and their managers, and we look forward to your future moves. Also, it would be appreciated if you would please pass the word on to friends and family. Once again, thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
