Reviews
Samantha
The service we received was beyond excellent. The guys were quick, polite and on time!
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Thank you for the wonderful review, Samantha! It's imperative that our customers feel comfortable and are provided excellent service. Please let us know if you need us in the future.</div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Thank you for the wonderful review, Samantha! It's imperative that our customers feel comfortable and are provided excellent service. Please let us know if you need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dave
The guys did an amazing job! I will recommend them to everyone!
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<div>Thank you for the great review, Dave! We appreciate your recommendation. We strive for excellence and are happy you were pleased. Please let us know if you need us again.</div>
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<div>Thank you for the great review, Dave! We appreciate your recommendation. We strive for excellence and are happy you were pleased. Please let us know if you need us again.</div>
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Ann
Overall experience was a positive one. Rod and Rasheed were very professional and polite. Wish I’d known they offer picture boxes, we could have used some.
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<div>Thank you for the positive review, Ann! So glad to hear Rod and Rasheed did a great job. Sorry about the picture boxes. We find people generally want the regular boxes, but this is good feedback for us to list the options available. Please let us know if you need us in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the positive review, Ann! So glad to hear Rod and Rasheed did a great job. Sorry about the picture boxes. We find people generally want the regular boxes, but this is good feedback for us to list the options available. Please let us know if you need us in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jamie
The movers that came were awesome! They were very polite, and seemed to enjoy their job. They were nice to talk to, and respected the property very much. Big thanks!
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<div>Thank you for the amazing review, Jamie! So glad to hear they were pleasant and efficient. Please let us know if you ever have any future moving needs.</div>
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<div>Thank you for the amazing review, Jamie! So glad to hear they were pleasant and efficient. Please let us know if you ever have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ruben
The movers, Jason and Twand, were very professional and courteous. They took great care moving our furniture. They did an outstanding job. I would highly recommend them.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Ruben,<br/><br/><br/>Thank you for the fantastic review! We strive for excellence and are so glad to hear that the movers were outstanding. Please let us know if you ever need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Ruben,<br/><br/><br/>Thank you for the fantastic review! We strive for excellence and are so glad to hear that the movers were outstanding. Please let us know if you ever need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melanie
Since I had more than one mover it is difficult to answer some of the questions. They were both nice but neither seemed experienced. They had both worked long hours the day before and one of them was hurt so this increased the time of my move. This was addressed by Dave, the local manager to my satisfaction. They also broke a piece of glass and had to remove feet off of antique china cabinet because one of them broke when they started to move it. I would like to make a general observation based on the 5 times I have used your company: the guys always try to work as long or longer than the "estimated time" on the contract even if it that much time is not needed. On one occasion I heard the lead mover tell the others to "slow down" so "we can get to 5 hours."
Jack
The two young men that moved us were wonderful in their handling of our furniture, their attitudes, and in wanting to please us with the placement once placed in our house.
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<div>Thank you for the fantastic review, Jack! We're so glad the movers were careful and efficient. We treat every customer with the "Grandma Rule," treating each person as we would want our Grandma treated. Please let us know if you ever have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the fantastic review, Jack! We're so glad the movers were careful and efficient. We treat every customer with the "Grandma Rule," treating each person as we would want our Grandma treated. Please let us know if you ever have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erin
I was extremely happy with the movers who took care of our furniture. They were very courteous and extremely funny. I enjoyed my day with them and they were excellent at making sure my belongings were not damaged in the transit or the move.
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<div>Erin, thank you for the wonderful review! We're so glad to hear the movers were lighthearted yet careful and diligent. Moving is stressful and it's important to have that relieved where possible. Please let us know if you need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Erin, thank you for the wonderful review! We're so glad to hear the movers were lighthearted yet careful and diligent. Moving is stressful and it's important to have that relieved where possible. Please let us know if you need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Georgette
Stephanie was so friendly and helpful! Quint, Nick, and Rod were capable, careful, friendly, and happy. Love the service, will use again and recommend to others. Georgette
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<div>Thank you for the excellent review, Georgette! Stephenie is always helpful and professional. The movers strive for excellence and we're so happy to hear they achieved that with your move. Please let us know if you have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the excellent review, Georgette! Stephenie is always helpful and professional. The movers strive for excellence and we're so happy to hear they achieved that with your move. Please let us know if you have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tinyse
Very impressed. This was my first time using the company and they were nothing short of excellent. Jason and Tawan showed up on time, were very professional and courteous. They took care to ensure my stuff was protected from one location to the other, even though it was a short distance. I really liked that they called to verify the time and let me know they were on the way. The company is a bit pricey, but the service I received made the price worth it. They had my stuff packed up, moved, and unloaded at my new location in three hours. Nothing was damaged and everything was setup. I would definitely recommend this company to anybody looking for professional movers with great customer service.
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<div>Thank you for the amazing review, Tinyse! We're so happy to hear Jason and Tawan did an excellent job securing your belongings and ensuring a positive experience. Please let us know if you ever need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the amazing review, Tinyse! We're so happy to hear Jason and Tawan did an excellent job securing your belongings and ensuring a positive experience. Please let us know if you ever need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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