Reviews
Steve
Fin and Mis were awesome!! So professional, friendly and both very hard workers. Fin did an incredible job organizing the storage unit! They get a GOLD STAR !!
Response
Steve, thank you for recognizing your moving team by name. They will be pleased to know they made a great impression with their professionalism, friendly demeanor and organizational skills. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Angela
I am overall happy with the movers, however, reflecting this time for prior experience, the two additional guys did not pay attention to what the boxes stated were inside and the handling of the merchandise. As I open boxes, I am experiencing broken glasses and mirrors and chipped furniture. This is not a complaint but is an observation for future because someone else may not be so relaxed.
Response
Angela, thank you for taking the time to give us feedback on your recent move. We're glad you were happy overall, but we apologize that your entire moving team did not share the same amount of care for your belongings. We will use this as a training moment for our employees. We hope you are happy with the refund provided to help compensate for the damage. Thank you for your business and your input.
Charles
My team for my most recent move were excellent and good about connecting with me on arrival time. They were quick and willing to take suggestions. Thanks guys!!
Response
Thank you Charles for the nice review. We're happy to learn your moving team was communicative and responsive to your suggestions. We appreciate your business and your feedback. Thank you for choosing TWO MEN AND A TRUCK!
Sherri
Thank you for the great job of getting our belongings from one state to another. Would not use any other moving company ever!!!!!
Response
Thank you Sherri for entrusting the "Movers Who Care" to deliver your belongings safely. We appreciate your confidence in our ability to deliver 5-star service every time. Thank you for your business. We wish you well in your new home.
Jessica
Great experience from the time of setting up the appointment to the move. The movers took great care of the furniture and worked very efficiently.
Response
Jessica, thank you for the 5-star feedback. We're pleased to learn you had a great experience from start to finish. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
August
The three man team was very professional from the moment they arrived to the moment they left. I am very happy with their work.
Response
August, thank you for taking the time to recognize your moving team for their professionalism throughout your moving day. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Irene
I have used Two Men and a Truck several times before and never took as long as these 3 men did . Taking 11hours is uncalled for, I am very disappointed . I doubt I will use the company any more.
Genesta Irene Kachel
Genesta Irene Kachel
Response
Irene, as a long time customer, we are very sorry to learn you did not receive the service to which you've become accustomed. We will look into the circumstances which caused your move to take longer than you thought was necessary. We appreciate your input.
Emily
My moving team was amazing! They made the move from Orlando to Jacksonville such an easy and painless experience. Not only were they friendly and helpful, but they were efficient and quick in everything. I was nervous to make the move with so many important things, but they did a great job and took care of everything. Worth every penny!
Response
Emily, thank you for placing your trust in TWO MEN AND A TRUCK. We're pleased to know you had a great experience and felt the money was well spent. We appreciate your business and wish you well in your new home in Jacksonville!
Carmen
The moving crew that came to my house was amazing...helpful, careful, very considerate and truthfully amazing. I will use them again and again! Carmen
Response
Carmen, thank you for recognizing your moving team for their careful and considerate service. We love repeat customers and welcome the opportunity to serve you again one day. Thank you for choosing TWO MEN AND A TRUCK!
Rob
great experience.
team was amazing, friendly, quick and professional.
Raymond
Fenold
Jamal
Jeremy
these guys are beasts. would hire them any day.
Thank you.
team was amazing, friendly, quick and professional.
Raymond
Fenold
Jamal
Jeremy
these guys are beasts. would hire them any day.
Thank you.
Response
Rob, thank you for the awesome review! We will let your moving team know how much you appreciated their friendly nature, professionalism and work ethic. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you.
