Reviews
Kim
Richard
Jeff
Kathy
Dennis
Paul
Louise
Ravinia
The crew was excellent no complaints again my issue was the hour and a half waiting at the store due to the late arrival of the crew that I was told was late due to being caught in traffic by logistics
Leslie
Richard
The fact that YOUR COMPANY choose to dispatch your team before the pre scheduled agreed time does not become an authorized surcharge able item.
We had specifically scheduled an arrival time of
9:15 to 9:30 your team chose to arrive at 8:30 and my Agent Doug Johns arrived at 9:05 to be on time.
Since your team waited for his timely arrival they billed for the additional time, surpassing the agreed 4 hours.
This was a very simple move planned out to go off without a hitch and your company threw a curve ball at my expense.
Sorry, but that does not sit well with my Credit Card. Respectfully, Richard