Reviews
Helen
I was very pleased with the woman I first talked to & set the appt up. I felt that the 2 men that moved my items did an exceptional job.
Response
Helen, we are happy to know our moving specialist and the professional movers provided you with top-notch customer service! Thank you for your business and happy holidays!
Lynn
Duwell and Raymond were great! They were professional and polite. It’s always stressful to move n they made my experience enjoyable! Thank you both and Merry Christmas! Lynn
Response
Thank you for the nice review, Lynn. We're happy to know that Duwell and Raymond were professional and polite and helped relieving the stress during the moving process! Thank you for your business. We wish you well in your new home. Happy New Year!
Diane
Your movers Duwell and Ricardo were excellent. They were organized and hard working. We would have given them a 5 rating, except that the third team member was not as good as Duwell and Ricardo. Your excellent office staff and great movers like Duwell and Ricardo are to be commended. Thank you.
Response
Diane, thanks so much for your feedback about our professional movers. We will look into the performance of the team and make sure we deliver top-notch service at every level. Thank you for your business!
Joyce
Andy and Ray did a great job. This was my second move with them in two months. Both were good experiences. I will use them again in the next few months.
Response
Joyce, Thank you for taking the time to leave us such a nice review and for being a loyal customer of the "Movers Who Care"! We will be ready to step up whenever you need us... Have a great day!
Dawn
Office staff was great. Our moving team was quite good also, but felt they could have unloaded a little faster... It took them as much time as it did for my movers to load up at my home in GA. My main complaint is the charge for the driving time. It took them an hour and a half unloading the truck, and I ended up with a $400 bill. This is not acceptable, and because of this, I would never use you again
Response
Dawn, we are happy to hear that you were pleased with our movers! Sorry, you were not happy with our invoicing, we inform our customers about the drive time when we are building our estimates and our estimate came close to the actual invoice. We encourage you to please reach out to our office directly at 352-347-3337 to discuss any further concerns. Thanks!
Arthur
The movers, Vincent and Josh were very very useful, and cooperative. They showed great care and respect, in handling my belongings. They were polite also, I'm very happy camper with the service that they provided. Thanks, I give them two thumbs up. Arthur
Response
Arthur, we are so happy to learn of your moving experience! Vincent and Josh really represent our values regarding care and prefessionalism. We appreciate your business! Enjoy your day.
Donna
I really enjoyed the 2 young men who moved me, they were very pleasant to work with. Thank you
Response
Donna, we appreciate your review and your input about our services and our professional movers! Have a great day.
Robert
It was a little expensive (I did not like that I paid for the movers trip to my home and back to the office). But they beat the price of other movers. It only took 2 hours to move everything, so it should have been a little less expensive. Movers were awesome and very helpful and nice. Website was really easy to use.
Response
Thank you Robert for sharing your thoughts of your recent moving experience. We appreciate your kind words about our professional movers! As per for the invoicing, we are very reasonable charging only for the time used from and to our office instead of adding a gas or mileage surcharge. Thank you for your business!
Susan
Voderick and Cliff, Did an expert job of moving my things, They seemed to care about everything and nothing got broken or mared. The only thing I would say is that I took off one large piece of furniture and one TV and they did not compensate me for the subtraction.
Response
Thank you for trusting us for your recent move, Susan. We are happy to know that you were pleased with our professional movers Voderick and Cliff. We apologize if there was a misunderstanding about the way we invoice our services. It's not our regular practice to invoice for the number of items moved, instead, we invoice by the time that takes us to do the actual move. We understand some items were removed and replaced by others, which at the end, took our crew the same amount of time. Thanks in advance for your understanding and you for your business!
Ronald
We were very happy! Jamie at the office was professional, friendly and efficent. Juan and José were excellent movers professional, very careful and got the job done efficiently. Would recommend them to anyone who needs to move!
Response
Ronald, thank you so much for your review. We appreciate your kind words about Jamie, Juan, and Jose. We are proud to say they are a great representation of our core values! Thank you for choosing TWO MEN AND A TRUCK, Happy Holidays!
