Reviews

03/26/2020

Jane

1 out of 5 stars
The gentlemen were friendly and courteous and worked hard but I had several beautiful wood items damaged
Very very upset
The items were NOT all wrapped in the plastic
I provided approx 25 blankets and quilts as well
????
Response
Jane, we are really sorry your furniture has scratches and dents and can understand your frustration. Unfortunately, we offered professional padding to protect the items the right way, but you signed the release of liability document, declining to use the appropriate protection. We can't guarantee the condition of the belongings when the items are protected with blankets and quilts. We encourage you to reach out to our offices at 352-347-3337 to discuss your concerns. Thank you.
03/26/2020

Diana

1 out of 5 stars
My "Two Men" were Duwell and Cliiff and we were off to a great start when they arrived earlier that I expected. They really hustled and got things done quickly and efficiently as they also were so respectful and friendly, with extremely good manners. I was very impressed. We were moving from on apt. to another in the same complex, so the move in was just as efficient as the move out. Kudos!
Response
Thanks, Diana, for taking the time to share your moving experience with us. It's great to hear that the process was done in a fast and efficient way and the moving crew displayed well manners. We value your business and wish you well in the new apartment! Have a great day.
03/24/2020

Ed

5 out of 5 stars
Very professional, arrived on time, very careful with moving items and very efficient.
Response
Ed, thank you for your 5-star review of your recent move with TOW MEN AND A TRUCK. It's our priority to deliver top-notch care and efficiency every time and we are glad we were able to achieve our goal with you! Have a great day.
03/22/2020

Deborah

5 out of 5 stars
Amazing team of professionals, both in the office and on the job. I highly recommend!
Response
Deborah, we are really happy to hear that your move was a success from start to finish! As the Movers Who Care, it's our goal to provide a stress-free moving experience every single time. We value your business and your willingness to recommend us to your friends and family! Have a great day.
03/18/2020

Katie

5 out of 5 stars
Cliff and Andy did a great job unloading for us. They were very quick and efficient, and made sure nothing got damaged during unload. I would request them again.
Response
Katie, we are happy to know our professional movers, Cliff and Andy, were able to exceed your expectations and did a great job unloading your belongings! As the Movers Who Care, we strive to deliver the best customer service every time. Thank you for your business!
03/18/2020

Carol

5 out of 5 stars
The move was done in a professional, friendly and courteous manner. Two great guys who did their job and above. Would like them when moving into other home. An asset to your company.
Response
Thank you, Carol, for recognizing our movers for their professionalism, courtesy, and friendliness!! We appreciate your business and look forward to the opportunity to serve you in the near future.
03/18/2020

John

1 out of 5 stars
My order request was not taken and communicated accurately to the movers. Also, it was said that I would not pay travel fees, but in fact, I paid the hourly rate for travel from the shop to my location and back to the shop afterwards. Since the order wasn't communicated properly, I was charged extra for moving more stuff and going up stairs, compared to what I was told. The movers tried hard an
Response
Hello John, We’re very sorry to learn of your recent experience and can certainly understand your frustrations. The difference in charges is not directly related to driving time; instead, it has to be with the amount of pieces originally requested to move - 2 desks - and what our movers were required to move; it was evidently more than the original order. We have been trying to get in touch with you to talk about the issue without success. We encourage you to reach out directly at 352-347-3337. Looking forward to talking to you soon!
03/16/2020

Dina

5 out of 5 stars
The guys were friendly, efficient and did an EXCELLENT job moving in the furniture, setting everything up, and moving things out. Our friends pan to use them when they are ready to move. I highly recommend them!
Response
Dina, we are so glad to hear that our professional movers exceeded your expectations, demonstrating efficiency and delivering an excellent moving experience! Thank you for recommending TWO MEN AND A TRUCK to your friends and family, we look forward to helping them move soon. Enjoy your day!
03/13/2020

Julia

5 out of 5 stars
Can’t give enough praise. The office staff was great. They were very personable and professional.

The moving team was amazing. They were prompt, courteous, professional and very knowledgeable.

We would definitely use Two Men and a Truck again and would recommend them to family and friends.
Response
Julia, thank you for your trust in the Movers who Care. We are glad to hear that your moving team was amazing and demonstrated courtesy professionalism and knowledge. We appreciate your willingness to recommend TWO MEN AND A TRUCK to your family and friends! Referrals are the highest compliment we can receive from our customers. Have a great day!
03/11/2020

Peter

5 out of 5 stars
James Champion was very professional and very thorough when I got the estimate and setting up the appointment for the move. Luis and Cliff were very professional and friendly. The both did a great job. Your company should be proud to have them as employees. Thank You very everything.
Response
Peter, we appreciate your kind words for our moving consultant James as well as for our professional movers Luis and Cliff! We are happy to hear your move was a successful one from start to finish. You are right, we are proud of our team. We value your business, have a wonderful day!