Reviews
Donna
Tyler was of immense help. He worked with our tight deadlines and even tighter budget to make this happen at a difficult time for us. Joslyn and Miguel (and an unnamed young man - tall, long dark curly hair) were incredibly efficient and very conscientious. They handled our belongings with care, courtesy, and kindness. An entire 3-bedroom household was packed and loaded into a truck in one day
Response
Donna, Thank you for sharing your positive moving experience with our team at TWO MEN AND A TRUCK. We are delighted to hear about the exceptional service you received from Tyler, Joslyn, Miguel, and the unnamed young man! It's wonderful that Tyler was able to assist you effectively within tight deadlines and budget constraints. Efficiency and conscientious handling of belongings are priorities for us, and we're glad to hear that the team exemplified these qualities. Moving an entire three-bedroom household in one day is no small feat, and we appreciate their hard work and dedication. If you ever need assistance in the future or have friends and family in need of moving services, don't hesitate to reach out. Thanks for choosing our services, and we wish you all the best in your new space!
JEFFERY
The team was fast, careful, and prudent with our belongings.
Response
Jeffery, We are happy to hear that the team was fast and careful with your belongings. Ensuring the safety and efficient handling of your items is a top priority for us, and we appreciate your acknowledgment of our movers' efforts. We appreciate your trust in TWO MEN AND A TRUCK. Wishing you all the best during the Holidays. Thank you for your business!
Elisabeth
Jet and Charlie were amazing! Very quick and efficient.
Response
Elisabeth, thank you for taking the time to share your positive feedback! We're delighted to hear that our professional movers Jet and Charlie did a great job protecting your furniture and worked diligently throughout the entire process. Your acknowledgment of their hard work and dedication is truly appreciated. We wish you a very happy holiday season! Thank you for your business.
Greg
The guys did a great job protecting the furniture and worked the entire time with no breaks.
Response
Greg, Thank you for taking the time to share your positive feedback! We are delighted to hear that the moving team did a great job protecting your furniture and worked diligently throughout the entire process. Your acknowledgment of their hard work and dedication is truly appreciated. If you ever need assistance again or have friends and family in need of moving services, feel free to reach out. We are here to help, and we appreciate your trust in our services!
Jeanne
From start to finish the entire team were professional, cheerful and a pleasure to be around. Very funny as well. Made what could have been a stressful experience a treat!
Response
Jeanne, Thank you so much for your wonderful feedback! We're thrilled to hear that our team was not only professional but also brought a cheerful attitude to the entire moving process. It's fantastic that they were able to turn what could have been a stressful experience into a treat for you. We believe in making moving as seamless and enjoyable as possible, and your kind words affirm that we're on the right track. If you ever need assistance in the future or have friends and family in need of moving services, please don't hesitate to reach out. Thanks again for choosing the Movers Who Care! We wish you all the best in your new home.
Sandy
I had a good experience the first time, but a great experience this time. They were on time. Very polite. Treated us better than family. Protected our furniture. No damage. No problems. I have recommended your company to our friends who are moving
Response
Sandy, thank you so much for sharing your positive experience with us! We are thrilled to hear that your recent move exceeded your expectations and that our movers treated you with the utmost care and professionalism. Ensuring the safety of your furniture and delivering a seamless experience is our top priority. We greatly appreciate your recommendations to your friends who are moving. Word-of-mouth referrals mean a lot to us, and we're honored that you trust us to provide excellent service to your friends as well. If you ever need our assistance, please don't hesitate to reach out. Thanks again for choosing TWO MEN AND A TRUCK, we wish you all the best in your new home!
HAL
Everyone was professional. The moving team was on time and very efficient and courteous. Would recommend them.
Response
Hal, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team was professional, on time, efficient, and courteous during your move. Your recommendation means a lot to us, and we're grateful for the trust you have placed in our services!
Jackie
Amazing 2 men that treated my furniture like they would their own! Very professional, very caring and I will use this company again!
Response
Jackie, Thank you so much for your wonderful feedback! We are thrilled to hear that our team went above and beyond to treat your furniture with care and professionalism. Knowing that you felt your belongings were handled with the same care as if they were their own is truly rewarding and what we aim for! We look forward to the opportunity to assist you again in the future. Thanks for choosing TWO MEN AND A TRUCK, and we appreciate your trust in our company!
Mary
The communication with the front office crew was exceptional. I've paid for $40K moves where the customer service was not as efficient as this crew. Our moving crew was also exceptional, beyond expectations. I will recommend your service to anyone who asks.
Response
Mary, Thank you so much for your kind words! We are thrilled to hear that the communication with our front office crew exceeded your expectations. Providing efficient and exceptional customer service is a top priority for us, and it's rewarding to know that you experienced that level of service. We are also delighted that your moving crew went above and beyond your expectations. Your satisfaction means a lot to us, and we appreciate your trust in recommending TWO MEN AND A TRUCK to others. If you ever need assistance in the future or have friends and family in need of moving services, please don't hesitate to reach out. Thanks again for choosing our service and for sharing your positive experience!
Ben
Prompt, completed quickly. Matting put on floors for old home, NOT new home! The stairscase was damaged pretty badly. Lots of scuffs to drywall, chips, dents, and scrapes to newly painted stairs and walls. It was large furniture, but if legs of furniture were fully wrapped it would not have happened. A shutter blind was damaged. Back of my dresser was broken detaching the mirror from dresser.
Response
Ben, We are genuinely sorry to hear about the challenges you faced during your move. Regrettably, there is a limited timeframe for filing claims, and since your move took place on Friday last week, the standard procedure would have been to contact our office promptly to address and rectify any issues. However, given the passage of time, there may be limitations on what we can do to address your specific concerns at this point. We understand the importance of a smooth and damage-free moving experience, and we apologize for any inconvenience you've experienced. Please reach out to our offices if you need to speak to us 352-347-3337. We appreciate your understanding in this matter.
