Reviews
Robert
The only negative was they forgot to put the mirror back on the back of the dresser in spare room and put it where I wanted it
Response
Robert, Thank you for choosing Two Men and a Truck. We appreciate your business and your feedback. We apologize for the oversight with the mirror. If you need any further assistance, please call our office 352-347-3337
Valerie
The moving team arrived promptly. They were courteous and helpful and very careful with everything; also very efficient loading and unloading. And only one minor wall scuff! We are very satisfied! Thank you!
Response
Valerie, Thank you so much for your kind words and for sharing your experience! We're delighted to hear that our moving team provided courteous, careful, and efficient service. We strive to make every move as smooth as possible, and we're glad to know that you were very satisfied with our work. We apologize for the minor wall scuff and appreciate your understanding. If you need any assistance in the future, please don't hesitate to reach out. Thank you for choosing TWO MEN AND A TRUCK® Ocala/The Villages! 🚚🏡😊
Doris
Started with office visit who set up services & quoted on the higher side so I wasn't surprised by addons. Moving day rec'd call by 7:30am from Joslyn who said they'd be here in 20 mins. They were. They padded & wrapped before loading. Joslyn & Erik were efficient. Unload & set up went just as smoothly. Paid for services. Kudos to Jos & Erik!! 4hrs & done! Raises for both!!
Response
Doris, Thank you for your review! We pride ourselves on providing efficient and professional service, and it’s wonderful to hear that Joslyn and Erik met your expectations. Your kind words about their efficiency and the care they took in padding and wrapping your items mean a lot to us. We also appreciate your understanding regarding our pricing, we aim to be transparent with our customers about real moving costs. Your satisfaction is our top priority, and feedback like yours helps us continue to improve and provide the best possible service to our customers. Thank you for choosing TWO MEN AND A TRUCK!
Sandy
The two men were courteous, arrived as arranged and got the job done without wasting any time.
Response
Sandy, Thank you so much for your positive review! We're thrilled to hear that our team was courteous, punctual, and efficient in completing your move. Your satisfaction is our top priority, and it's great to know we met your expectations. If you need assistance in the future, don't hesitate to reach out. Best wishes in your new home!
Doug
Excellent customer service from beginning to end! Thank you!
Response
Doug, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our moving services from beginning to end. We look forward to serving you again in the future!
SUSAN
The office person was very helpful setting up the move. Jamie and Antonio were the best movers! Respectful, careful and they worked so hard! It was a very good experience for me. Thank you one and all!
Response
Susan, Thank you for your wonderful review! We're delighted to hear that you had a very good experience with our team. We're glad the office staff was helpful in setting up your move and that Jamie and Antonio exceeded your expectations. They pride themselves on being respectful, careful, and hardworking. If you need any further assistance or have more feedback, please don't hesitate to reach out. Thank you for choosing Two Men and a Truck Ocala!
Philip
We moved from a 3-story to a 2-story apartment. The movers did a great job of handling each piece of furniture with care, considering the tricky staircase. I love how they wrapped the furniture in padded blankets for extra protection. I highly recommend them!
Response
Philip, Thank you so much for your wonderful review! We're delighted to hear that our team handled your move with care, especially navigating those tricky staircases. Wrapping your furniture in padded blankets is one of our top priorities to ensure everything arrives safely. Your recommendation means a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
Steve
Outstanding service as always I have used them several times. Steve
Response
Thank you so much, Steve! We're thrilled to hear that you've consistently had outstanding experiences with us. Your loyalty means a lot to us, and we look forward to serving you again in the future! Thank you for your business.
Susan
Top notch service from the initial phone call to schedule everything, working out my needs and issues coordinating my move from Stuart back to Ocala sight unseen. Every employee I dealt with was superb, polite, professional and very helpful.. Communciation via email and text from the drivers was amazing. I am a return customer and will definitely recommend and use you again, without a doubt
Response
Susan, Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with our team was exceptional from start to finish. It's great to know that our staff's professionalism and communication made your move seamless and stress-free, especially with the challenges of coordinating everything remotely. We truly appreciate your continued trust in TWO MEN AND A TRUCK and your willingness to recommend us. We look forward to assisting you again in the future!
Lisa
Our movers today were very courteous, patient, knowledgeable and hard working. Would recommend to friends and family. Will also call again when Two Men and Truck services are required.
Response
Lisa, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our movers. Providing excellent service is our goal for every move. Your recommendation means a lot to us, and we look forward to assisting you again whenever you need our services. Thanks for choosing Two Men and a Truck!
