Reviews
Ben
Prompt, completed quickly. Matting put on floors for old home, NOT new home! The stairscase was damaged pretty badly. Lots of scuffs to drywall, chips, dents, and scrapes to newly painted stairs and walls. It was large furniture, but if legs of furniture were fully wrapped it would not have happened. A shutter blind was damaged. Back of my dresser was broken detaching the mirror from dresser.
Response
Ben, We are genuinely sorry to hear about the challenges you faced during your move. Regrettably, there is a limited timeframe for filing claims, and since your move took place on Friday last week, the standard procedure would have been to contact our office promptly to address and rectify any issues. However, given the passage of time, there may be limitations on what we can do to address your specific concerns at this point. We understand the importance of a smooth and damage-free moving experience, and we apologize for any inconvenience you've experienced. Please reach out to our offices if you need to speak to us 352-347-3337. We appreciate your understanding in this matter.
Eltina
The service was a professional experience from the beginning to the end. I will refer 2 Men in a Truck to friends, colleagues and family. They gave me great service. Thank you “2 Men in a Truck for your excellent service.”
Response
Eltina, Thank you so much for your glowing review! We are happy to hear that your experience with Two Men and a Truck was professional from start to finish. We greatly appreciate your trust in our services, and delighted to have provided you with excellent service. Referrals are the highest compliment we can receive, and we are grateful that you plan to recommend us to your friends, colleagues, and family. If there's anything we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Two Men and a Truck!
Janet
The two men that moved us were very helpful. They went above and beyond my expectations. Nothing was too big or heavy for them. They were polite and accommodating. They took all of the hard to move items like my mother in laws grandfather clock. They even let me set up a second stop to deliver a china cabinet to my daughter’s house. They set up all of the beds including a sleep number bed.
Response
Janet, Thank you so much for sharing your positive experience with our moving team! We are thrilled to hear that the crew who assisted you went above and beyond your expectations. It's fantastic that they were helpful, polite, and accommodating throughout the process, making sure to handle even the most challenging items with care. We're especially pleased to hear about the extra steps they took, such as delivering a china cabinet to your daughter's house and setting up all the beds, including a sleep number bed. Providing excellent service and meeting our customer's needs are our top priorities, and it sounds like they delivered on both fronts. If you ever have more moving needs or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and are grateful for the opportunity to make your moving experience a positive one. Thanks again for choosing TWO MEN AND A TRUCK!
Larry
Our two men were courteous and professional. I would recommend them in a second.
Response
Larry, Thank you so much for taking the time to share your positive experience with our moving team! We are thrilled to hear that the two men who assisted you were courteous and professional. Providing excellent service is our top priority, and we appreciate your recommendation. If you ever have future moving needs or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and are grateful for the opportunity to help make your moving experience a positive one. Thanks again for choosing TWO MEN AND A TRUCK!
Gay
A woman and man helped unload 26’ truck! They were balls to wall! Fast, careful, professional, & wouldn’t take a break when I asked! Pleased even more because they were the best movers in my history of moving10 times! Priced right! The unload costs in the US doesn’t vary much, so don’t hesitate to use them.
Response
Gay, thank you for sharing your fantastic experience with the woman and man from TWO MEN AND A TRUCK! It's great to hear that our professional movers went above and beyond to provide fast, careful, and professional service during the unloading of your 26' truck. It's awesome to know that they were efficient and didn't hesitate to continue working when you requested. We appreciate your kind words about them being the best movers in your history of moving ten times – that's truly high praise! Also, we're glad to hear that you found the pricing to be reasonable. Our team works hard to deliver exceptional service at a fair cost. Thank you for your business!
Lauren
Antone and Homero were awesome! I highly recommend them. Very professional and pleasant!
Response
Thank you so much for taking the time to share your positive experience with Antone and Homero from TWO MEN AND A TRUCK in Ocala! We are thrilled to hear that they provided excellent service and left a lasting impression on you. It's fantastic to know that they were not only professional but also pleasant throughout the process. We appreciate your recommendation and hope to continue exceeding your expectations in the future. If you ever need our services again, don't hesitate to reach out. Thanks for choosing TWO MEN AND A TRUCK
Pam
We had 2 moves, from old house to storage unit and storage unit to new house within a week. Really appreciated that we got the same crew both times and they were absolutely great, professional and communicated through out the move.
Response
Pam, Having two moves within a week can be quite challenging, but it's fantastic to hear that our team made it a seamless and positive experience for you. It's great that you had the same crew for both moves, as consistency can make a significant difference in the process. We are pleased to know that the crew was not only professional but also excellent communicators. Clear communication is key to a successful move, and we're thrilled they kept you informed throughout the process. Thank you for choosing TWO MEN AND A TRUCK for your moves, and we appreciate your kind words.
Robert
The whole process was great. The guys showed up on time and did a great job.
Response
Robert, We are delighted to hear that your entire moving process went smoothly! Punctuality and excellent service are priorities for us, and we're thrilled that the team showed up on time and did a great job. If you ever need assistance with another move or have any questions in the future, please don't hesitate to reach out. Thanks for choosing our services; we appreciate your positive feedback!
Krystle
The office team was great and the moving team was amazing. The movers were timely, professional and took care with protecting my belongings. I would definitely use them again.
Response
Kristle, Thank you for sharing your positive experience with us! We're thrilled to hear that both our office team and moving crew met your expectations. It's wonderful to know that the movers were punctual, professional, and treated your belongings with care. We take pride in delivering top-notch service, and your feedback reaffirms our commitment to excellence. We look forward to assisting you with any future moving needs. Don't hesitate to reach out, and we'll be more than happy to help again. Thanks for choosing TWO MEN AND A TRUCK!
Elaine
Davonte and Anton were fantastic. They called to let us know they were on their way. They were very professional, courteous, efficient and friendly. They knew we had a tight schedule, and they made it happen.
Great service!
Tyler was fantastic on the scheduling side too. He was very helpful exposing how things work. And helped to make it work in our budget. Thanks
Great service!
Tyler was fantastic on the scheduling side too. He was very helpful exposing how things work. And helped to make it work in our budget. Thanks
Response
Elaine, We greatly appreciate your kind words and positive feedback! It's wonderful to hear that Davonte and Anton provided you with exceptional service, making your move a smooth and stress-free experience. Their professionalism, courtesy, and efficiency are qualities we take pride in, and we are glad they were able to accommodate your tight schedule. Tyler and the scheduling team are equally thrilled to hear your satisfaction. We always strive to make sure our customers understand the process and find solutions that fit their budget. Thank you for choosing TWO MEN AND A TRUCK for your moving needs. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best in your new place!
