Reviews
Bonnie
This is our 3rd time using Two Men and a Truck - have never had a problem of any kind, movers were professional and very careful. Wrapped everything with extreme care and have never had any damage. We threw a couple of last minute changes at them and even though they had a long day, they remained cheerful and willing to do whatever we needed. Definitely will use the again!
Response
Thank you so much for your kind words, Bonnie. We really appreciate you taking the time to share your experience with us. Our teams work hard to meet expectations like yours, and we’re happy to hear we hit the mark every time you used our services. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Dianne
We have used Two Men and a Truck a few different times with complete satisfaction. This time was no different. Our team Duwell and Josue did a great job moving us and taking care of our belongings. They were very professional and personable. I would highly recommend them for any kind of move.
Response
Thanks, Dianne for being a loyal customer of TWO MEN AND A TRUCK! We value your business and your willingness to refer us to your friends and family; they are the highest compliment we can receive from our clients! Have a great day.
Jennifer
Office team was fantastic and super helpful. Unfortunately the moving guys on the job were not great. Poor attitude, sloppy loading of truck, damaged furniture (table leg broken, and bunk bed hardware lost). Also very slow due to lack of appropriate tools to disassemble furniture. Move ran late into evening and didn’t get heavy furniture placed, move in was a mess.
Response
Hi Jennifer,
Thank you for sharing your feedback. We’re glad to hear the office team was helpful, but we’re very sorry the moving experience didn’t live up to your expectations.
Your concerns about the crew’s attitude, damaged furniture, and delays are taken seriously. This is not the level of service we strive to provide. We appreciate you bringing these issues to our attention so we can address them internally and improve our processes.
Please reach out to us directly so we can discuss your experience further and work toward a resolution.
Thank you for your business and honest review.
Thank you for sharing your feedback. We’re glad to hear the office team was helpful, but we’re very sorry the moving experience didn’t live up to your expectations.
Your concerns about the crew’s attitude, damaged furniture, and delays are taken seriously. This is not the level of service we strive to provide. We appreciate you bringing these issues to our attention so we can address them internally and improve our processes.
Please reach out to us directly so we can discuss your experience further and work toward a resolution.
Thank you for your business and honest review.
Linda
Hopefully this review will save the next customer some money. I goggled transport companies in my area and spoke with Jamie, arrangements were made but failed to mention this office was in Ocala and the office an hour closer to me was a different Franchise! Seems Jamie looks out for this franchise owner not 2 men and a truck! She should have referred me to the closer office.Google review to follow
Response
Hello Linda, We’re very sorry to learn about your recent experience and can certainly understand your frustrations. Although it doesn't seem this way to you, Jamie and our moving specialists are always looking after the interests of our customers. A change of office was offered but you decided to move forward with us because we informed you that geographically, our dispatch office in Ocala was closer - or equidistant - overall to the origin and destination of your move than other available dispatch offices in Florida, If you have other inquiries, please don't hesitate to contact our office at 352-347-3337.
Jenny
The two gentlemen that helped us move were GREAT! They were professional, on time and so nice.
Response
Jenny, we are happy to hear that our professional movers were able to exceed the expectations and made your moving day easier. Thank you for your business!
Dick
The young men did an excellent job and were courteous and professional. Will be calling again soon to move my father to a new assisted living facility.
Thanks,
Dick & Marti
Thanks,
Dick & Marti
Response
Dick & Marti, it was our pleasure helping with your recent move! We will be honored to help again with your father; please don't hesitate to contact us when the time comes. Thank you for choosing TWO MEN AND A TRUCK! Have a great day.
Thea
Timely, respectful and 100% worth the price. Keyshawn has an awesome personality; the move team was fun, respectful and hard working and the office staff very patient, informative and pleasant. Thank you!!
Response
Hello Thea, Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!
John
My moving team was a fantastic pair of young men that were courteous,respectful of both me and my belongings,and worked to complete my move in an orderly and expeditious manner. The Safety Director also stopped by during unloading. He was also polite and respectful.
Response
Hello John, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Colleen
Vallon and Vincent acted professional yet friendly and down-to-earth. They took extra care with my belongings and arrived when stated. These guys deserve a raise, please!!!
Response
Colleen, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy that Vallon and Vince helped to make the day easier. Have a great day!
Colleen
From the moment of the first call to Keishone & Orlando moving the last of our boxes in our new home, I can’t say enough about 2 Men and a Truck! They made every step easy, stress free and very comfortable! They were very fair on price and really worked with me for our move! Definite 5 star from beginning to end that I won’t hesitate to call upon them again! Keishone & Orlando were top notch!!
Response
Colleen, we are elated to know that you were satisfied with the moving service provided from the initial call to the day of the actual move with Keishone and Orlando. Thank you for trusting TWO MEN AND A TRUCK! Have a great day.
