Reviews
Stephanie M
They were on time. Very professional and courteous. They went right to work after they inquired what they were moving. They loaded and unloaded the furniture like it was their own. I have highly recommended them to my neighbors and friends who will need a moving company.
Response
<div class="bv-review-response-container">
<div>Thank you for such a kind comment, Stephanie. We truly appreciate you taking the time to leave us a review. We will be sure to share your kind words with our entire team as well as have them recognized for their great performance. Anything you or anyone you recommend ever need in the future please do not hesitate to give us a call. We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for such a kind comment, Stephanie. We truly appreciate you taking the time to leave us a review. We will be sure to share your kind words with our entire team as well as have them recognized for their great performance. Anything you or anyone you recommend ever need in the future please do not hesitate to give us a call. We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Devon
Overall, the movers were incredibly good sports through our move considering they had to perform during a tropical storm. They were kind and courteous and their communication was on point. They did, however, break a piece off of our cat tree while moving it. In addition, they incorrectly put our dining room table back together. I understand that this was all probably done while being distracted by the weather situations at the time, but I felt it necessary to communicate.
Robert
Both men on the team, Terry and Bernie, were great! I've already referred you to a couple friends that are moving soon!
Response
<div class="bv-review-response-container">
<div>Thank you for such a kind comment and for referring us to your friends, Robert! We are so happy to have helped you.Your team Terry and Bernie will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you or anyone you recommend in the future and promise to provide the same experience. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for such a kind comment and for referring us to your friends, Robert! We are so happy to have helped you.Your team Terry and Bernie will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you or anyone you recommend in the future and promise to provide the same experience. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sarah
My team was outstanding. We had a huge task at hand and they were nothing short of outstanding. They arrived promptly at 10 AM and we did not finish until 7 PM, yet no one complained, everyone pitched in and made it happen. There's no way we could have made this move without their assistance!
Response
<div class="bv-review-response-container">
<div>Hello Sarah! When using our moving services, we make sure you receive the 5-star treatment. Moving is stressful enough so we make it our mission to take out the stress of moving.Your team will definitely be recognized for their hard work and terrific performance. We are happy to have helped you and wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Sarah! When using our moving services, we make sure you receive the 5-star treatment. Moving is stressful enough so we make it our mission to take out the stress of moving.Your team will definitely be recognized for their hard work and terrific performance. We are happy to have helped you and wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Julio
The whole process from booking to the actual move was excellent. The movers were about 45 min late due to traffic and they called ahead to inform which was very helpful. Great guys and the move went off without a hitch
Response
<div class="bv-review-response-container">
<div>Hello Julio, thank you for providing us with this information. We sincerely apologize about the late arrival but appreciate the feedback and we'll be using this as a training lesson for all future moves.We are happy to know aside from this, your move went excellent and our moving team was able to make this right for you.They will definitely be recognized for their great performance.We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Julio, thank you for providing us with this information. We sincerely apologize about the late arrival but appreciate the feedback and we'll be using this as a training lesson for all future moves.We are happy to know aside from this, your move went excellent and our moving team was able to make this right for you.They will definitely be recognized for their great performance.We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Ryan
More expensive than the competition; but, as always, excellent service that's worth every penny. Jeremy and Jose were the best!
Response
<div class="bv-review-response-container">
<div>Hello Ryan! We are so happy to have helped you and to know that everything went excellent.We appreciate your kind words and we will make sure to share them Jeremy and Jose. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Ryan! We are so happy to have helped you and to know that everything went excellent.We appreciate your kind words and we will make sure to share them Jeremy and Jose. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Pablo
The movers were very courteous, helpful and did a great job of moving everything. And it was done with a smile on their face and a great attitude. Thank you.
Response
<div class="bv-review-response-container">
<div>Hi, Pablo! Thank you for trusting us with your move! We are so happy to hear that your experience was a great one. If there is anything else we can do for you in the future, it would be our pleasure to serve you anytime! Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi, Pablo! Thank you for trusting us with your move! We are so happy to hear that your experience was a great one. If there is anything else we can do for you in the future, it would be our pleasure to serve you anytime! Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Fred
I was supposed to have 3 movers. Only 2 showed up. The movers forgot the tv stand for my big screen tv and I had to drive across town to retrieve it. I have a handicapped spouse and 3 dogs and enough stress without glitches like this. The movers were nice guys and apologized but it didn’t really make me feel better. And while I might recommend the company, I would do so explaining my experience.
Response
<div class="bv-review-response-container">
<div>Fred, We sincerely apologize that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible. These are all scenarios that we will take into consideration for future moves. We would love to speak with you and address your remaining concerns, should you have the time. Our office line is 305-819-3340. I look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Fred, We sincerely apologize that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible. These are all scenarios that we will take into consideration for future moves. We would love to speak with you and address your remaining concerns, should you have the time. Our office line is 305-819-3340. I look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Dave
The truck showed up on time. The movers transported a lot of heavy stuff without complaint. Great attitudes and friendly demeanors.
Response
<div class="bv-review-response-container">
<div>Thank you for such a kind comment, Dave! We are so happy to have helped you. We look forward to another opportunity to serve you in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for such a kind comment, Dave! We are so happy to have helped you. We look forward to another opportunity to serve you in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Barbara
Everything was set up and in placeuntil a weekend dispatcher spoke with someone WHO WAS NOT ME and cancelled the move. When I called the day of the move to confirm, I was given several hesitant answers about the move status. When the problem was uncovered, the dispatch staff rectified the situation. Once the movers arrived, the move was handled with professionalism. The crew worked like Trojans and a real team.
Response
<div class="bv-review-response-container">
<div>Hello Barbara, thank you for providing us with this information. We sincerely apologize about the confusing that took place but appreciate the feedback and we'll be using this as a training lesson for future moves.We are happy to know aside from this, your move went well and our moving team was able to make this right for you.They will definitely be recognized for their great performance.We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Barbara, thank you for providing us with this information. We sincerely apologize about the confusing that took place but appreciate the feedback and we'll be using this as a training lesson for future moves.We are happy to know aside from this, your move went well and our moving team was able to make this right for you.They will definitely be recognized for their great performance.We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
