Reviews
karen
They each were nice to be around. Strong! Smart. Considerate. Calm energy. And grateful for lunch.
Response
We appreciate you taking the time to write this review. It was a pleasure to help you, and we look forward to helping you in the future.
Ajay
My recent moving experience with TWO MEN AND A TRUCK was out of the ordinary and refreshing:
1. Order taking and scheduling and provision of documentation by Lilly.
2. The moving crew Julio and Jaison, courteous, brought along clean and good packing material, packed and moved my stuff with care.
3. Julian who provided oversight helped smoothen hiccups that are customary with moves.
1. Order taking and scheduling and provision of documentation by Lilly.
2. The moving crew Julio and Jaison, courteous, brought along clean and good packing material, packed and moved my stuff with care.
3. Julian who provided oversight helped smoothen hiccups that are customary with moves.
Response
We appreciate you taking the time to write this review. It was a pleasure to help you, and we look forward to helping you in the future.
Dina
The team that helped me move apartments was fantastic. I can't say enough good things. They treated all of my belongings with care and made sure I was 100% happy with everything before leaving. They were also incredibly fast. The whole move (1 bedroom into a studio) was done in 1 hour and 59 minutes! I will definitely be using 2 Men and a Truck again!
Response
This is so awesome to hear! Thank you so much for taking the time to let us know how we did!
Armando
Your office customer rep Lily was very helpful and patient.
Your moving team led by Rene was very attentive, courteous, and worked very hard. I would like to use them again when I move items from your temporary storage to the new apartment I will buy.
Your moving team led by Rene was very attentive, courteous, and worked very hard. I would like to use them again when I move items from your temporary storage to the new apartment I will buy.
Response
Thank you for your kind words, Armando. We're happy to hear your first move went well and we look forward to helping you again in the future. Have a great day!
Tania
The online/booking process went smoothly. Lilly followed up providing an accurate quote. Movers were Terry and Cam, great experience! The one issue was move scheduled for a 9:00-10:00 a.m. (confirmed closer to 9:00). Movers arrived at 12:00 p.m. after multiple calls to their Saturday number. Movers explained they had indicated to their manager the early time wasn't possible but i wasn't informed.
Response
Hello Tania, Thank you for sharing your recent experience. We're glad to hear the move went well. We apologize for the miscommunication about the time, and appreciate you letting us know. If you have any further questions or concerns do not hesitate to reach out to us.
Jackie
We moved for the second time in 6 months… so very stressful! Jose Castro and his crew were amazing and provided excellent service. We had a minor set back in the middle of the move, and they accommodated us with our needs. They were also careful with my items and walls (we never felt rushed) and most importantly, very professional and easy to work with! Jackie & Tony Farias
Response
Hello Jackie, Thank you for your review. We are so happy Jose and his team could help ease some of the stress of moving for you. It was our pleasure to help!
Javier
This is my second move with the company in 4 months. Service is prompt, professional and predictable. Will always be my first call when I have a future local moving need.
Response
Thank you for choosing us as your moving company for a second time, Javier! We'd be happy to help again any time you need. Have a wonderful day!
Alan
My move went quickly and well. The movers arrived on time, were very nice and just got it all done.
Response
Thank you so much for choosing us to complete your move! Also, thank you so much for your review!
David
Overall, terrific.
Initial booking did not go well. I reserved and confirmed the service date, but David in the office never sent me the CC Auth as he promised, so I missed the scheduled move out date with the Condo Service elevator.
This cost me 4 days rent in my storage unit ($133) and 4 days rent in my Condo ($800).
Kevin, Dre, & Julio were excellent. Julian did make an adjustment on my bill
Initial booking did not go well. I reserved and confirmed the service date, but David in the office never sent me the CC Auth as he promised, so I missed the scheduled move out date with the Condo Service elevator.
This cost me 4 days rent in my storage unit ($133) and 4 days rent in my Condo ($800).
Kevin, Dre, & Julio were excellent. Julian did make an adjustment on my bill
Response
Thank you so much for choosing us to complete your move! I do apologize for the initial troubles in the booking process. We will make sure we improve. Also, thank you so much for your review!
Jessica
Great movers….efficient, on time and great expertise. Would use this moving company again.
Response
That is wonderful to hear. Thank you, Jessica!
