Reviews
Maribel
Julian and Anais at the office were very professional and courteous. The movers Gus and Ernest were not only very efficient and hard working, but they took care of all of my belonging. They too were very professional and courteous. I was very pleasantly surprised especially in Miami. I have already recommended them to others who I know are moving.
Response
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<div>Hi,Maribel! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share them with Julian and Anais as well as Gus and Ernest. Anything you or anyone you recommend ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi,Maribel! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share them with Julian and Anais as well as Gus and Ernest. Anything you or anyone you recommend ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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George
All went well from the move.But there was two of the same company trucks doing a move out on the same day and one of my lamps went missing. I had two only have one now. Beside the one lamp lost all else went excellent.
Anne
Dwayne's crew was amazing! They were very nice, positive, helpful, professional and hard working. It was a pleasure meeting them and having them do the job. Thank you!
Response
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<div>We are so happy to hear that your move went great, Anne! It fills us with joy when we receive nice comments such as yours because we work hard to make sure everything is handled carefully and quickly. Our main goal is that your move is stress fee and to put you at ease during your move. I'll make sure to share your nice words with Dwayne and his team as well as have them recognized for their great performance. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy to hear that your move went great, Anne! It fills us with joy when we receive nice comments such as yours because we work hard to make sure everything is handled carefully and quickly. Our main goal is that your move is stress fee and to put you at ease during your move. I'll make sure to share your nice words with Dwayne and his team as well as have them recognized for their great performance. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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jaqueline
Crew did not bring enough supplies to pack all of our belongings. The process took longer than it should have, so it cost us more money.
Response
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<div>Hi Jaqueline, we are sorry your move was longer than expected. We understand your frustration. We appreciate your feedback and discussed with our team the importance of exceeding our customers' expectations each and every time. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jaqueline, we are sorry your move was longer than expected. We understand your frustration. We appreciate your feedback and discussed with our team the importance of exceeding our customers' expectations each and every time. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tonya
The overall experience was good. But the price is ridiculous and I wouldn't recommend you based on that alone.
Response
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<div>Hi Tonya, we apologize you felt our price too be too high. We understand your frustration. We appreciate your feedback and will use it for future moves. Glad overall your experience was good.Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tonya, we apologize you felt our price too be too high. We understand your frustration. We appreciate your feedback and will use it for future moves. Glad overall your experience was good.Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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steve
The sales team was excellent. The movers were very friendly and had a great attitude. However, they damaged the wall and apartment door moving a couch out and lost two boxes of my possessions - one was a package of tied and flattened FedEx and file boxes; the other a full box of kitchen supplies. Calls to the dispatcher (Alan), went unreturned. Then he said they would be returned the next day. That promise was made three times before the property was returned. At no time was I able to reach dispatch by telephone directly. Not the day of the move, not in the 5-6 calls made running down my property. Only the sales team answered the telephone and was able to put me in touch with dispatch. Only the file boxes were returned. The box of kitchen supplies apparently disappeared.
Emily
Neil and Curtis, our movers, were awesome. They got the job done efficiently, carefully, and with ease. Very impressed with the service I received! Definitely will use this company again and refer :)
Response
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<div>Hi, Emily! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share them with Neil and Curtis. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi, Emily! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share them with Neil and Curtis. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
The movers, David Nate and Santiago (I may have confused the third name) but all were incredible. Really enjoyed working with them and very professional. Liked how they introduced themselves when they arrived. Great job!!
Response
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<div>Thank you for such a kind comment, Mary! We are so happy to have helped you. David, Nate and Santiago will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Mary! We are so happy to have helped you. David, Nate and Santiago will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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daniela
Everything was great but my canvas on an art work was cut in a small area.
Robert
We were extremely happy with your team. We would definitely use your company again and if possible request the same moving team. They were fabulous in dealing with some challenging situations due to some large furniture pieces. They did amazing. Great moving experience, which is usually a stressful time. Very happy. Robert & Deidre
Response
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<div>Hello Robert! We really appreciate you trusting us with your move. We are so pleased your moving team could help make your moving experience positive and stress-free. Your entire team will definitely be recognized for their hard work and fantastic performance. Anything you ever need from us in the future, please do not hesitate to give us a call. It would be our pleasure to assist you anytime! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Robert! We really appreciate you trusting us with your move. We are so pleased your moving team could help make your moving experience positive and stress-free. Your entire team will definitely be recognized for their hard work and fantastic performance. Anything you ever need from us in the future, please do not hesitate to give us a call. It would be our pleasure to assist you anytime! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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