Reviews

08/04/2024

Scott

5 out of 5 stars
Micah was amazing. Highly recommend.
Response
Hi, Scott -

Thank you for the review! We'll be sure to pass this along to Micah!
08/01/2024

Lisa

5 out of 5 stars
The two guys were very nice. They worked quickly, and carefully. This was just a temporary move, so we will definitely be calling you in 7 months when we move out.
Response
Hi, Lisa -

Thank you so much for your kind words! We're thrilled to hear that our team provided you with quick and careful service during your temporary move. It means a lot to us that you'll be choosing us again for your move in 7 months.
07/20/2024

Georgia

5 out of 5 stars
Blake and Devon worked above and beyond my expectations in extreme heat - excellent job setting up - wonderful team.
Response
Hi, Georgia -

Thank you so much for your kind words! We're thrilled to hear that Blake and Devon exceeded your expectations, especially in such extreme heat. It’s great to know their hard work and dedication made a positive impact. We’ll be sure to pass along your compliments to the team.
07/14/2024

Richard

5 out of 5 stars
The worker were very efficient, very protective of my belongings . Explained what they were doing and showing us damage to certain items before moving them. I would recommend them 100 times over to move anyone.
Response
Hi, Richard -

Thank you so much for your wonderful review! We're thrilled to hear that our team was efficient, protective of your belongings, and communicative throughout the moving process. Your recommendation means the world to us, and we’re grateful for your trust in Two Men And A Truck. If you ever need our services again, we’re here for you 100 times over!
07/09/2024

Andy

3 out of 5 stars
They spent a lot of time out of site, mostly saw just 2 of the 3 guys. Minimally saw the other guy. Ran out of wrap quickly

We’re not ready for the drop off. Even though we needed 3 guys due to stairs at the new place. They were very wiped out. One of the guys was totally down and barely saw him. They struggled. And spent 30 minute breaks often

They did get the move done. But not efficient
Response
Andy -

Thank you for taking the time to share your feedback. We apologize for the challenges you experienced during your move. We strive to provide efficient and professional service, and it’s clear we fell short in this instance.

Your comments are invaluable to us, and we will use them to improve our processes and training. If you would like to discuss your experience further or if there is anything we can do to address your concerns, please reach out to us directly.

Thank you again for bringing this to our attention.
07/09/2024

Sarah

5 out of 5 stars
The entire experience was great from start to finish. The gentleman who provided the service were very professional and on time. I highly recommend Two men and a Truck to anyone looking for a moving company.
Response
Hi, Sarah -

Thank you so much for your kind words and for sharing your positive experience with us! We are thrilled to hear that our team was professional and punctual, ensuring a smooth move for you. Your recommendation means the world to us, and we are grateful for the opportunity to serve you.
07/01/2024

Scott

5 out of 5 stars
Micah, Solomon and Neal were fantastic movers. They cared about our furniture like it was their own. Will definitely request them on our upcoming move!
Response
Hi, Scott -
Thank you so much for your kind words! We're thrilled to hear that Micah, Solomon, and Neal provided you with excellent service and treated your furniture with such care. We'll be sure to pass along your compliments to them. We look forward to assisting you again on your upcoming move!
06/28/2024

Karen

5 out of 5 stars
The service is outstanding, as always. From the first phone call to the final closing of the truck doors, the move was easy (for me), the moving team was outstanding, everything went smoothly, and everything arrived safely. A special shout-out to Micah and Solomon, who worked hard, were friendly, listened when I explained certain things about the move, and notified me when they were running late.
Response
Hi, Karen -

Thank you so much for your wonderful review and for taking the time to share your experience with us! We are thrilled to hear that your move went smoothly from start to finish and that you found our service outstanding.

We are especially pleased that Micah and Solomon made a positive impact. We strive to provide excellent service, and it’s great to know that our team’s hard work, friendliness, and attention to detail made your move easy and stress-free.

Your feedback is highly appreciated, and we will be sure to pass along your kind words to Micah and Solomon.
06/27/2024

ROBIN

5 out of 5 stars
Soloman & Micah made the move easily. They were courteous and professional .
Response
Hi, Robin -

Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Soloman and Micah made your move easy and were courteous and professional throughout the process.

Your satisfaction is our top priority, and we're delighted to know that we met your expectations.
06/26/2024

Scott

2 out of 5 stars
Tyrone and Don were great.They worked tireously.A expensive living room floor mosaic lamp broke.We didn't blame them.Truck vibrates.We were under the impression that you guys would fix or at least give us a fair amount.I was told we are getting $50 for a lamp today is about $600.We didn't take your so called premium insurance.But if we did, Heather told me we would have gotten $200.thats $50 net
Response
Scott -

I'm sorry to hear that you're dissatisfied with the outcome of your claim. We offer a higher protection plan to cover items of greater value, but you opted for the standard plan. Heather has adhered to the contract by providing compensation at the rate of 60 cents per pound, as per the plan you selected.