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Reviews
Luz
Everybody in the company was very helpful and kind. The price and service were better than expected. Definitely l would recommend and hire them again. Thanks for everything!
Response
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<div>Luz, thank you for the 5-star feedback! We're thrilled to learn your team was helpful, kind and delivered service above expectations. We appreciate customer referrals and look forward to the opportunity to work with your family and friends. Thank you for your business. Enjoy your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Luz, thank you for the 5-star feedback! We're thrilled to learn your team was helpful, kind and delivered service above expectations. We appreciate customer referrals and look forward to the opportunity to work with your family and friends. Thank you for your business. Enjoy your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jonathan
I have moved many times, but after this experience I will never move my own stuff. When making the moving appointment, I forgot about a lot of items that I needed moved. They loaded everything big that i wouldn't be able to move and then gave us the doing a second trip or saving money by moving the few remaining items. Also, they went out of their way to help me setup a drip pan for my washer that my builder should have done. Additionally after the move, someone from the office called me to make sure everything was good. It was a great experience all around.
Response
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<div>Jonathan, we're happy to learn that you had a 5-star experience from our professional team of movers. It's always nice to get great feedback but it's especially great to hear when the guys go above and beyond the call of duty. Thank you for choosing TWO MEN AND A TRUCK - we value your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jonathan, we're happy to learn that you had a 5-star experience from our professional team of movers. It's always nice to get great feedback but it's especially great to hear when the guys go above and beyond the call of duty. Thank you for choosing TWO MEN AND A TRUCK - we value your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Yolanda
This was my first time was yall service i was very unhappy with my service that was giving i didn't have alot of suff and the mover moved very slowly just to over charge me but I will not use this company again
Response
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<div>Yolanda, we are so sorry to learn you did not have the experience you had anticipated. It's unusual to receive feedback which indicates the moving team did not move quickly as most of our customer feedback is the exact opposite. We thank you for your input.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Yolanda, we are so sorry to learn you did not have the experience you had anticipated. It's unusual to receive feedback which indicates the moving team did not move quickly as most of our customer feedback is the exact opposite. We thank you for your input.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Killean
My movers were great. They didn’t waste any time and were professional. I did have a minor miss understanding about the office aaying they would wave the overnight fee, but then didn’t. But, after a quick call they waived the fee to make me satisfied which I greatly appreciate. Great service all around.
Response
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<div>Killean, thank you for the 5-star feedback. We're glad your moving team worked professionally and quickly to get the job done. We're glad to know the misunderstanding regarding the overnight fee was settled to your satisfaction. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Killean, thank you for the 5-star feedback. We're glad your moving team worked professionally and quickly to get the job done. We're glad to know the misunderstanding regarding the overnight fee was settled to your satisfaction. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amanda
The guys that came out were amazing. They moved my entire home in 6 hours. Well worth the money to avoid the hassle.
Response
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<div>Amanda, thank you for the vote of confidence in TWO MEN AND A TRUCK. We're thrilled to learn you had a great experience with your moving crew. It's also nice to know you felt the cost for using professional movers was worth it to keep your move as stress-free as possible. Thank you for your business - we wish you well in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amanda, thank you for the vote of confidence in TWO MEN AND A TRUCK. We're thrilled to learn you had a great experience with your moving crew. It's also nice to know you felt the cost for using professional movers was worth it to keep your move as stress-free as possible. Thank you for your business - we wish you well in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Renda
My moving team was very friendly and seemed happy. All were very conscientious and hard working. Very easy to work with and one team member had a great sense of humor and kept us laughing. Overall I had a very good experience and will definitely use Two Men And A Truck again in the future.
Response
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<div>Renda, thank you for taking the time to give us an assessment of your recent move. We're happy to learn the team worked hard, were in tune with your needs and even provided a little humor throughout the day. We're glad you had a great experience and we thank you for your business. We look forward to the opportunity to serve you again one day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Renda, thank you for taking the time to give us an assessment of your recent move. We're happy to learn the team worked hard, were in tune with your needs and even provided a little humor throughout the day. We're glad you had a great experience and we thank you for your business. We look forward to the opportunity to serve you again one day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pegia
I used the Lakeland location.
The whole experience was relatively stress free for me. I have a very large house (6000 sq ft) and the movers were efficient and fast. One day to pack and one day to load the trucks.
The only suggestion I have, is to
make very clear on what they should pack and what to leave. They packed some items I didn’t want packed, but left some I did want.
Overall, great company and great people to work with.
The whole experience was relatively stress free for me. I have a very large house (6000 sq ft) and the movers were efficient and fast. One day to pack and one day to load the trucks.
The only suggestion I have, is to
make very clear on what they should pack and what to leave. They packed some items I didn’t want packed, but left some I did want.
Overall, great company and great people to work with.
Response
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<div>Pegia, thank you for taking the time to give us an assessment of your recent move. We’re glad you had a stress-free day due to the efficiency of your moving team. Thank you for offering the suggestion on making it clear what is to be packed and loaded and what is to be left behind. We do our best to take direction from the customer but with a larger home it can be tough with so many belongings and a large team of movers. We will work with our management team to address that issue for future moves. Thank you for choosing Two Men & A Truck®. We wish you much happiness in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pegia, thank you for taking the time to give us an assessment of your recent move. We’re glad you had a stress-free day due to the efficiency of your moving team. Thank you for offering the suggestion on making it clear what is to be packed and loaded and what is to be left behind. We do our best to take direction from the customer but with a larger home it can be tough with so many belongings and a large team of movers. We will work with our management team to address that issue for future moves. Thank you for choosing Two Men & A Truck®. We wish you much happiness in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
The 3 gentlemen were wonderful. Worked so hard without even breaks. They knew I was stressed and they handled everything. I highly recommend them - the ones from Lakeland. I have no suggestions for improvements. Class act guys.
Response
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<div>Carol, we know moving is one of life's most stressful events so we work hard to reduce the anxiety throughout our customers' moving day. Thank you for taking the time to recognize your 3-man moving team for their work ethic. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carol, we know moving is one of life's most stressful events so we work hard to reduce the anxiety throughout our customers' moving day. Thank you for taking the time to recognize your 3-man moving team for their work ethic. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Daniel
Office people were very helpful, driver and helper were courteous and helpful. Very efficient and Quick, move cost less than estimated. Would definitely use and/or recommend again. Thanks.
Response
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<div>Daniel, thank you for your kind words. We’re glad you had a great experience with both the office staff as well as the moving team. We appreciate your business and hope you have a wonderful new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Daniel, thank you for your kind words. We’re glad you had a great experience with both the office staff as well as the moving team. We appreciate your business and hope you have a wonderful new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
It was a good experience from the very beginning from Kristina in the office answering all my questions to Jeffrey and Ivory, the moving crew that hustled the whole time. They were very courteous, extremely hard working and very organized.
Response
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<div>John, thank you for taking the time to recognize Kristina, Jeffrey and Ivory for their courteous attitude, organizational skills and work ethic. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business and your feedback. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John, thank you for taking the time to recognize Kristina, Jeffrey and Ivory for their courteous attitude, organizational skills and work ethic. Thank you for choosing TWO MEN AND A TRUCK - we appreciate your business and your feedback. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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