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Reviews
Linda
The men who came to help us were wonderful. Polite, kind, efficient and gave us the feeling our items were in good hands. Just great.
Response
Linda, we're pleased to learn your moving team gave you the sense that you could be at ease throughout your moving day. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you.
Jan
This move went absolutely as smooth as possible! The movers, Simmons and Thompson were polite, respectful and overall pleasant to be around. They worked hard both packing n unpacking and tried hard to fit everything into the truck.
Response
Jan, thank you for taking the time to recognize your moving team by name. They will be happy to know you were impressed by their polite and respectful attitudes along with their work ethic. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Tom
The guys were great, arrived early, worked quickly, very professional.
Response
Tom, thank you for the 5-star feedback. We're happy to know your moving team arrived on time and worked quickly and efficiently to get the move accomplished successfully. Thank you for your business.
Sibyl
This is the second time we have moved with two men and a truck. The movers are friendly, professional and very efficient! They made a stressful long distance move so much easier for us. Thanks you so much!!
Response
Siblyl, thank you for being a loyal TWO MEN AND A TRUCK customer. We're pleased to know you can count on the "Movers Who Care" to provide professional and friendly service while reducing the stress associated with moving. We appreciate your business and wish you well in your new home.
Katharine
The movers called before they left the shop, gave an estimated time to arrival, arrived as expected, and did a great job with a great attitude. Thank you to Martinez and Viers!
Response
Katharine, thank you for taking the time to recognize your moving team for their on-time arrival and friendly attitude. We will be certain to let them know they made a great impression. Thank you for your business!
Rachel
The moving team was extremely profession and helped to make sure my father in law had all his belonging before leaving his residence into an assisted living.
Response
Rachel, thank you for the nice review. We're pleased to know your moving team conducted themselves in a professional manner and they took the time to ensure all of your father-in-law's belongings were loaded before heading to his new home. We appreciate your business and your feedback.
Dorothy
The truck was on time and the workers kept it up. I would suggest you emphasize on website when choosing items to be moved, this determines the size of truck you will need. I did not go into each room to list items therefore missed listing items.
Response
Dorothy, thank you for pointing out the importance of listing all items to be moved. It's very helpful to ensure we are assigning the proper amount of time and manpower to do the job most efficiently. We appreciate your business and your feedback.
Betty
Your guys were very good. I would give them at least a 41/2 stars because no matter how good we do we can always improve. They worked hard and I definitely will recommend them and your company. I’ve used you before and will be using you again in a couple weeks. You pick very good workers for your business and it is a big asset to your company. Merry Christmas to you and all your employees
Betty P
Betty P
Response
Betty, thank you for the nice review. We appreciate your loyalty to TWO MEN AND A TRUCK and we're pleased to know you are impressed with our staff. We appreciate your business and look forward to the opportunity to serve you again soon.
Marlayne
Team was very courteous & extremely concientious of both what to pack and upon arrival to destination, in which room I wanted each item to placed.
Response
Marlayne, thank you for the 5-star review. We're pleased to know your moving team did a great job in both the packing of the truck and the unloading of your belongings. Thank you for choosing TWO MEN AND A TRUCK. We appreciate your business!
Eleanor
We had used Two Men and a Truck before and we're very happy. Unfortunately our recent experience did not turn out as well. The men arrived on time and initially seemed quite professional. Unfortunately things went downhill from there. Instead of using a furniture dolly they were dragging items of furniture across the carpet and damaged two pieces of furniture. Once the truck was loaded we reviewed with the crew the location of the storage unit we were using. They indicated they had been there before and knew right where it was. It took them 1 hour to drive less than 5 miles to the storage unit. Despite telling us they knew where they were going, they said they took a wrong turn and got lost causing the one hour delay. They reportedly use GPS. When we tried contacting the company to find out where the truck was, no answer. Once they arrived and unloaded, the crew did not know how to stack the furniture in the storage unit. When they left we had 7 items of furniture in the hallway of the storage unit because it would not fit because of how items were placed in the unit. We ended up moving everything out and repacking the unit which took an extra 2 hours after their crew left. After I asked not to be charged for the hour the crew was "lost", I was allowed to speak with a supervisor. He would not accept my request to deduct one hour. He then said that since we had such a bad experience that he was not going to charge us for the move. I appreciate his customer service but did not expect a free move. Would have like to have negotiated payment minus the hour "lost".
