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Reviews
Floyd
even though I thought the team did a good job I thought the cost was high
Response
Floyd, thank you for taking the time to give us input. We're pleased to know the team did a good job for you, but we're sorry the price ended up being higher than you expected. We do our best to be transparent about our pricing and we like to be as accurate as possible but sometimes we run into situations that cause a move to take longer than expected. We appreciate your business and your feedback.
Everett
The whole experience was amazing, I pray that I get to deal with the same people on my next move to my new home, thank you so much for your entire team, couldn't be happier, Thank you and may God bless you all.
Response
Everett, thank you for the nice review. We're pleased to know you had such a great experience. We will do our best to assign the same team when you move into your new home. Thank you for your business. We look forward to working with you again soon!
Jancie
Alix, Meus, and Blackshear came out - I was told one of them was new but I couldn’t tell - a great team! The move was going on schedule until it was time to unload - the key broke in the lock on the truck!! While waiting for another key to be delivered, the guys helped me inside-moving things in order to streamline the last leg of the move. All 3 (+ key guy) were professional and personable.
Response
Thank you Janice for the amazing review! We're glad you had a 5-star experience with the team despite the challenge with the broken lock. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Rebecca
The gentlemen assigned to move my furniture were on time, cordial, professional, and worked well together, and it was an overall pleasure dealing with your company. This is the second time I have used your services and should the need arise in the future, I will definitely use Two Men And A Truck again! Thanks for a job well done and I highly recommend you!
Beckie
Beckie
Response
Beckie, thank you for the awesome review! We appreciate your loyalty to TWO MEN AND A TRUCK and we're glad you can count on us to provide professional and friendly service. Thank you for your business. It was a pleasure to serve you!
Michael and Debbie
The movers were very nice and fairly efficient. We do have damage to our floors from the movers and we pointed it out to them. We were told we'd be contacted and the damage would be taken care of but we haven't heard a word and it has been one week tomorrow.
Response
Michael and Debbie, we're glad you had a good experience, but we're sorry to hear about the floor damage. Our operations team is now aware and you should be receiving a call from our Claims Manager shortly. If you have additional questions or concerns, please call our office at 863-646-6683.
Richard
From initial contact with Trinity in the office right through the excellent work of Hernando and Muse handling the move
Pure professionalism, courtesy, and thoughtfulness were on display. A great team, We would highly recommend them to handle your move.
Pure professionalism, courtesy, and thoughtfulness were on display. A great team, We would highly recommend them to handle your move.
Response
Richard, thank you for the awesome review! We're pleased to know you had an excellent experience with Trinity, Hernando and Muse. We always love to know when a customer feels confident in our service to recommend TWO MEN AND A TRUCK to others. That's a great compliment! Thank you for your business. It was a pleasure to serve you.
Emily
Moving with two men & a truck is always a pleasure. However, I was a little disappointed with my movers this time. They expressed multiple times being tired and worked very slow. Having used this moving company in the past, I have seen first hand how fast they can move. And these guys were like snails. & as a result I ended up having to pay more money than I have ever paid in the past.
Response
Emily, thank you for taking the time to give us feedback about your recent move. We're glad you have enough history with our company to know that the speed at which the moving team worked this time is not the norm. We apologize if they worked slower than the pace at which you've come to expect. We will discuss this with the moving team and we hope you will give us another chance when it's time to move again. Thank you for your input.
Richard
Lane and Mailek showed up right on time. Lane did a great job of going over everything at the beginning and both guys were very efficient and professional. I would highly recommend 2 men and a truck!
Response
Thank you Richard for recognizing your moving team for their thorough and professional service. We will let them know how much you appreciated it. Thank you for choosing TWO MEN AND A TRUCK. We value your business and your feedback!
Joe
The guys were funny but professional. Told me my new neighbor was cute. ????
Response
Joe, thank you for taking the time to give us feedback about your recent move. We hope the comment about your neighbor was said in jest. Thank you for choosing TWO MEN AND A TRUCK. We're glad you had a 5-star experience.
Gabriel
Saw their trucks around town and decided to call them. I move for work quite often, and this has been the best experience of any. Highly recommend.
Response
Gabriel, we're pleased to know our moving trucks stood out and prompted you to give us a call. We love customer recommendations and are happy to know your experience with TWO MEN AND A TRUCK stands above the rest. Thank you for your business!
