Reviews
Jim
Costs estimate was totally off base.
Moving team was excellent.
Jim & Pam
Moving team was excellent.
Jim & Pam
Response
Jim, Thank you for trusting Two Men and a Truck for your recent move! We are so pleased that you thought the movers were professional and did an excellent job! Thank you also for making us aware of your estimate concerns. We truly appreciate it and will be addressing it with the appropriate individual.
Nicole
The gentleman who moved us were professional and extremely helpful. The work they did deserves a raise. I would definitely recommend them for future moves.
Response
Nicole, thank you so much for the stellar review! We love to hear when our customers' expectations are exceeded! We're pleased you found your moving team to be polite, perfect gentlemen. We're happy you decided to utilize Two Men and a Truck for your recent move. Thank you for your business!
Tanya
I had an absolutely awesome moving experience. I was in charge of moving a commercial warehouse full of items to a new location. The crew of gentlemen that came and moved us were great! They were courteous, engaging and very professional. All of the items were in the same condition they were prior to the move. They completed under the allotted time and cleaned up after the job. The best!!!
Response
Tanya, thank you for taking the time to write a review. We're so happy you decided to utilize Two Men and a Truck for your business move. We appreciate your trust and support, and we value your business. If you move again, we will be here for you! Take care!
Regina
Fantastic service! Movers were super careful with my belongings, respectful of me and each other! This is my second move with 2M&T and if I ever move again they will be my first choice!
Response
Regina, thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know your moving team did a fantastic job. It's always nice to know that when our customers receive such excellent service, they will use us again. Thank you for your business!
Michelle
All 3 of the gentlemen were super polire, very mannerly, and worked very well as a team. They handled all of our items with care making sure everything was protected. They arrived on time and worked much quicker than we expected. We are thankful for the awesome job they did.
Response
Michelle, thank you so much for the stellar review! We love to hear when our customers' expectations are exceeded! We're pleased you found your moving team to be polite, perfect gentlemen. We're happy you decided to utilize Two Men and a Truck for your recent move. Thank you for your business!
Sarah
Our experience began with Brian in the office. He was phenomenal! His attention to detail and follow-up was greatly appreciated. On moving day, Shane and Chaf were respectful, efficient, and skilled with our load. And delivery day was just the same. We couldn't have asked for a better moving experience start to finish!
Response
Thank you, Sarah, for the great review! We are so pleased to know you found Brian and our moving team to be efficient and courteous. We're happy we were able to accommodate your move request and we hope we will work with you again in the future. Thank you for your business!
Gwynne
Two men and a truck always provides outstanding customer service; reliable professionals who care about doing a great job. They always take good care of our belongings and I will not hesitate to use them again for our moving needs.
Response
Gwynne, thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know our moving team did a fantastic job. It's always nice to know that when our customers receive such excellent service, they will use us again! Thank you for your business and review.
Alice
I have used Two Men & A Truck multiple times, and this is the1st time I am totally unhappy.
The team was slow, almost lethargic, and not at all keen to listen.
I watched them move and drop the hutch on a desk, making 2 holes in our newly painted walls and no apology whatsoever.
I have asked, 3 times, for a detailed receipt for $1041.25 charged to my credit card on file and I am still waiting.
The team was slow, almost lethargic, and not at all keen to listen.
I watched them move and drop the hutch on a desk, making 2 holes in our newly painted walls and no apology whatsoever.
I have asked, 3 times, for a detailed receipt for $1041.25 charged to my credit card on file and I am still waiting.
Response
Hello Alice, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact operations at 904-745-0705 so we may address this with you.
LaToya
I would like to give a huge shout out to the men that helped me today with my move. Sebastian, Tony, and Griffin were wonderful. They did a great job. Very professional. Thank you guys again. :-)
Response
LaToya, thank you for the review! We genuinely appreciate your kind feedback. We know moving can be difficult, so we make it our mission for the process to be as stress-free and easy as possible for you. We'll share your review with Sebastian, Tony, and Griffin; it will make their day!
Callie
Brian Browning was very knowledgeable about the move regarding reserving the correct size truck based on the inventory of items we were moving to storage, the extra packing supplies we would need, and the amount of man hours needed for the move. Brian was also very concerned that our experience was a positive one. Which it was. The moving crew called when they were on the way, showed up on time
Response
Callie, we are so happy to hear that Brian and the movers were helpful and cared for your every need! Thank you for choosing Two Men and a Truck for your move - we appreciate your business and feedback!
