Reviews
Jose
The move was good but I got charged even more money while making the payment, the movers knew it was messed up but instead of billing team handling it they took more money anyway and overdrafted me so I am pissed off now. I’ve called no one picked up, they call asking for even more money!
Response
Hello Jose, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. We will be sure to address this immediately.
Kelly
Very misleading about the final price. Ruined my 1 year old furniture and only received $100
compensation. Will never use Two Men and a Truck again;(
compensation. Will never use Two Men and a Truck again;(
Response
Hello Kelly, we are sincerely sorry you did not have an excellent moving experience, and we can understand your frustrations. We take any complaints or negative reviews seriously and apologize for your frustration. We have a team of corporate customer care specialists who would be happy to speak with you further about this matter. If they may be of service, please call 800-345-1070 or email customercare@twomen.com.
Kathleen
Gary & his partner, sorry I can’t remember his name, went right to work & didn’t mess around. They were as careful with my items as they could be but a few bumps & dings happened. They took photos & reported them.
Response
Hello Kathleen, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear Gary and his teammate were prompt and efficient. We understand that operations have worked with you on the few bumps and dings. Thank you for your business. We hope you are settling into your new home well!
Todd
Our two guys were great. Prompt, courteous and efficient. Couldn’t have asked for more.
Response
Thank you, Todd! We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!
Kathleen
The to men that I had sept 25/23 they were great guys keep them around so so nice and kind.
Response
Thank you, Kathleen! We are so pleased our team could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!
Johnathan
Fantastic job. All 3 men deserve raises and a bonus.....I'm serious. Do it.
Response
Johnathan, thank you so much for the stellar review! We love to hear when our customers' expectations are exceeded. We believe our movers go above and beyond-we're so glad you think so too! Thank you for your business.
Barbara
The two young men were very efficient and took very good care of my belongings. I would definitely recommend your service to anyone I know that’s moving.
Response
Barbara, thank you so much for your review! We’re happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!
Regina
The crew was professional, kind, friendly and efficient.
Two Men & a Truck is and had been my preferred moving company for years.
In this current rental climate, moving is almost unavoidable. However, my belongings have been safely moved every time!
Two Men & a Truck is and had been my preferred moving company for years.
In this current rental climate, moving is almost unavoidable. However, my belongings have been safely moved every time!
Response
Regina- thank you for taking the time to write a review. We're so happy you made the decision to utilize Two Men and a Truck again for your move. We appreciate your continued trust and support, and we value your business. If you move again, we will be here for you. Take care!
Heather
Our moving team was great! They were organized and efficient. When we ran into challenges with the locations they were both professional and creative. I would definitely request them for future moves and would not hesitate to recommend them. Kayleigh in the office as also been most helpful with the booking.
Response
Heather, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult, so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!
Amanda
They did an amazing job moving my belongings! They made the whole experience stress-free and easy. This was a move that was not planned so having this as a quick, affordable, and quality option made a huge difference. I highly recommend Two Men and a Truck for any and all moving services!
Response
Amanda, thank you so much for the review! We’re happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!
