Reviews
Gwynne
Two men and a truck always provides outstanding customer service; reliable professionals who care about doing a great job. They always take good care of our belongings and I will not hesitate to use them again for our moving needs.
Response
Gwynne, thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know our moving team did a fantastic job. It's always nice to know that when our customers receive such excellent service, they will use us again! Thank you for your business and review.
Alice
I have used Two Men & A Truck multiple times, and this is the1st time I am totally unhappy.
The team was slow, almost lethargic, and not at all keen to listen.
I watched them move and drop the hutch on a desk, making 2 holes in our newly painted walls and no apology whatsoever.
I have asked, 3 times, for a detailed receipt for $1041.25 charged to my credit card on file and I am still waiting.
The team was slow, almost lethargic, and not at all keen to listen.
I watched them move and drop the hutch on a desk, making 2 holes in our newly painted walls and no apology whatsoever.
I have asked, 3 times, for a detailed receipt for $1041.25 charged to my credit card on file and I am still waiting.
Response
Hello Alice, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact operations at 904-745-0705 so we may address this with you.
LaToya
I would like to give a huge shout out to the men that helped me today with my move. Sebastian, Tony, and Griffin were wonderful. They did a great job. Very professional. Thank you guys again. :-)
Response
LaToya, thank you for the review! We genuinely appreciate your kind feedback. We know moving can be difficult, so we make it our mission for the process to be as stress-free and easy as possible for you. We'll share your review with Sebastian, Tony, and Griffin; it will make their day!
Callie
Brian Browning was very knowledgeable about the move regarding reserving the correct size truck based on the inventory of items we were moving to storage, the extra packing supplies we would need, and the amount of man hours needed for the move. Brian was also very concerned that our experience was a positive one. Which it was. The moving crew called when they were on the way, showed up on time
Response
Callie, we are so happy to hear that Brian and the movers were helpful and cared for your every need! Thank you for choosing Two Men and a Truck for your move - we appreciate your business and feedback!
Stacy
I’ve used Two Men and a Truck several times and I’m always VERY happy with their services from start to end. I always highly recommend Two Men and a Truck to everyone I know!
Response
Stacy, thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know that our moving team did a fantastic job again. Not only do we appreciate your continued business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!
Julie
Brandon and Chase, our movers, were prompt and professional.
Response
Julie, thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Brandon and Chase- it will make their day! Thank you for your business.
Venu
Morris and Nick ( moving team were very courteous and did the moving job exceptionally well)
Response
Venu, thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!
Cindy
I was nervous about using movers but 2men and a truck were great. From the first time I called was treated very friendly and professional. Communication was great and my movers Dakota and Kyle were efficient , friendly, professional and wanted to make sure they met my needs
Response
Thank you, Cindy, for the great review! We are so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we hope we will work with you again in the future. Thank you for your business!
Aaron
I appreciate that the admin team was effective in helping me coordinate somewhat of a last-minute move. The movers were great. They were efficient and incredibly helpful. Would recommend to anyone.
Response
Aaron, thank you so much for the review! We’re happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!
Michelle
The guys were very polite and efficient, thank you so much!
Response
Michelle, thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!
