Reviews

12/16/2018

Rick

stars
Jacob and Justin worked very well together to get the move completed in a very timely and professional manner. They demonstrated a very respectful attitudel to us and to each other.
Response
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<div>We&#39;ll pass along your kind comments to Jacob and Justin, Rick! Thanks for choosing Two Men and a Truck!</div>
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12/15/2018

Mary

stars
Dwaine, Jeff and Madison were terrific! Above and beyond. You are fortunate to have them!
Response
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<div>You had a great Move Team helping you, Mary! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/14/2018

Judy

stars
The moving team was very professional and helpful. I enjoyed working with them. If I were to need your services again I would ask for
them again.
Response
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<div>Thanks for your great feedback, Judy!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/10/2018

Rolly

stars
I sent my household goods to your storage facility and was charge $435.00. I told the office that I need my household goods back and was cancelled due to, I did not answer the office telephone not even calling my cell phone. The move was cancelled and I was charge $120.00 cancellation fee. I called the office why I have a cancellation fee and I did not cancel the household move but the office did it. I talk to the manager and complain about the $120.00 cancellation fee in which I paid it anyway and She said household good delivery is cancelled and I have to pick up from your storage. The manager said it will be outside of the warehouse if I will not pick it up. This happens on 11/15/2018, Sales Order 0461-000009082.
Response
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<div>There are times when TWO MEN AND A TRUCK&reg; customers go online and voice their opinions about our company &ndash; both positively and negatively. We take any complaints or negative reviews very seriously and are sorry for your frustration. We have a team of corporate customer care specialists who would be happy to speak with you further about this matter. If you think they may be of service, please contact call 800-345-1070 or email customercare@twomen.com.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/08/2018

Gretchen

stars
I am not home so I don’t have their names. I loved my 2 men. I have more of the house to move at a later date and want them!! It was a perfect move and they were so helpful and worked hard.
Response
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<div>Gretchen, We&#39;re happy your move went great! we&#39;ll make sure you get the same team the next time you call!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/07/2018

Linda

stars
Chad and Brian Merchant were very respectful and courteous. They took a lot of time to make sure that my furniture was handled properly. They were clean and worked efficiently.
Response
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<div>Thanks for your feedback Linda! We&#39;ll share your comments with Chad and Brian!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/07/2018

Angela

stars
The gentlemen were excellent, nice, and professional. That being said, the organization needs to provide them better equipment (straps, dollys, etc.) to help them move bigger items if only two are going to be sent for a move. Especially when the move was involving a piano.
Response
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<div>Thank-you for your feedback Angela! We&#39;ll review your comments with our Operations Team.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/04/2018

Meg

stars
Sheddrick and Dewayne were awesome! They moved us so expertly and cheerfully, something as tough as moving day was actually a pleasure!
Response
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<div>Thank you Meg for the great review! We&#39;re so pleased to know you found Sheddrick and Dewayne to be awesome! We feel the same way. We&#39;re happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/04/2018

Julie

stars
The two men that moved my items were incredibly polite and helpful, and went above and beyond to ensure that everything was done with care. I really appreciate their hard work and I would ask for them if I ever move again!
Response
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<div>Julie, Thank you for trusting Two Men and a Truck for your recent<br/>move! We are so pleased to know that you thought the movers did a great job. It&#39;s always nice to know when our customers received such great service that they are willing to use us again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/04/2018

Peggy and Rob

stars
I have never rated any company as all excellent before, but our experience with this move exceeded all our expectations.. office personnel and movers. Would highly recommend.
Response
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<div>Peggy and Rob! Thank you so much for your kind words! Our team strives every day to exceed our customers expectations and we are delighted we exceeded yours!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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