Reviews
Ted
I can not say enough great things about these two absolute gentlemen you had help us with our move. ( Jarrod Delong & Isaiah Parham) They we’re extremely courteous, very professional, and hard workers.
Response
Thank you, Ted! We are so pleased Jarrod and Isaiah could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!
Marcia
Rich and Jason was very professional, they arrived on time and get the job done in a timely manner.
I was very impressed that the office call checking on the progress and had a follow up call the next day.
Two Men and a Truck I highly recommend this Company.
I was very impressed that the office call checking on the progress and had a follow up call the next day.
Two Men and a Truck I highly recommend this Company.
Response
Thank you, Marcia! We are so pleased Rich and Jason could help make your moving experience positive and stress-free. We hope you’re settling into your new home well!
Bobbi
Rich & Jason were awesome! Very fast and no damages, good sense of humor.
Response
Bobbi, thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought Rich and Jason were awesome! We appreciate your feedback and your business. Have a wonderful day!
Kevin
Cortez and Jason were awesome! Great work ethic and knowledge. Give these guys a raise and a bonus!!
Response
Wow, Kevin, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We'll share your review with Cortez and Jason, it will make their day!
Katharine
I’ve already spoken with Yancey and Nick. Waiting on a response to my request at the moment. I don’t feel the need to continue brow beating anyone over the ineptitude of our movers.
Response
Hello Katharine, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. With a 96% referral rate, we can assure you this is not the norm. We provide an estimate and pre-move letter to our customers prior to their move. You were charged for 4.5 hours which was within your estimate. We take any complaints or negative reviews very seriously and are sorry for your frustration. We have a team of corporate customer care specialists who would be happy to speak with you further about this matter. If you think they may be of service, please contact call 800-345-1070 or email customercare@twomen.com.
Liz
The two young men, Anthony and Frank did an awesome job of emptying my storage unit and moving me into my new home. They were hard working, friendly and treated my belongings with respect and were carful with my very old items. I would highly recommend this company.
Response
Liz, we are so happy that we exceeded your expectations and provided you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!
John
Rich and his partner were the fastest most professional movers i have ever came in contact with.
Response
Hello John, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! Enjoy your new home!
Nancy
The moving team was great, but the estimate was awful needed 2 trucks instead of 1. Didn’t know about mattress covers or TV boxes. Was told we could leave clothes in the dresser and then had to take them out!
Response
Hello Nancy, Thank you for sharing that your moving team was great but also for bringing the estimate to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. We will be sure to address this immediately.
Bryan
They actually move so quick that I saved $100 on my estimate.
Response
Bryan- Thank you for taking the time to write a review. We are happy to hear the move went smoothly. We look forward to the opportunity to work with you again in the future. Take care!
Robin
Rashid and Ryan were awesome! Would highly recommend! 5 stars
Response
Robin, we are so happy to hear that Rashid and Ryan were helpful and took care of your every need! Thank you for choosing Two Men and a Truck for your move - we appreciate your business and your feedback!
