Reviews
Jessica
Our moving team was exceptional! Despite a multitude of challenges that presented themselves, the team got everything done in less time than we expected. Truly a wonderful group. CK, Isaiah, Isaiah, and later Nicholas went above and beyond and were amazing!
Response
Jessica, we are so happy that we were able to exceed your expectations and provide you with a positive moving experience! It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We appreciate your feedback and your business. Have a wonderful day!
April
A company that charges so much provides so little. I had to assembly and reassemble almost everything. Tipping should be optional. I should not be asked for a tip.
Response
Hello April, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us at 904-745-0705 so we may address this with you.
Margaret
Brandon and Jay is an amazing team.friendly,courteous and very professional workmanship. They were so easy to communicate with. Jay answered my questions ,and Brandon guided me thru the signing on the tablet They had to go up to the 2nd floor and everything turned out just perfect.
Response
Margaret, thank you for the review! We genuinely appreciate your kind feedback. We know moving can be difficult, so we make it our mission for the process to be as stress-free and easy as possible for you. We'll share your review with Brandon and Jay, it will make their day!
Elvridge
Outstanding and efficient service. Couldn't be more pleased.
Response
Thank you for such a kind comment, Elvridge! We are so happy to have helped you. Thanks so much for your business and 5-star review!
Geoff
I had a very positive experience with Two Men and a Truck! Everything was very smooth from the beginning. The front office team was very nice and accommodating to my additional request to add in a 2nd stop on the way to the destination location. I had Jesus and Darren as my movers. They we very efficient and did a great job! I really appreciated their speediness and professionalism. Thank You!
Response
Thank you, Geoff, for the great review! We are so pleased to know you found our staff and movers to be efficient, professional and courteous. We're happy we were able to accommodate your move request and we hope we will work with you again in the future. Thank you for your business!
Steve
The office contact was professional and efficient.
The driver Ryan, appeared to be in a bad mood and just get it over with ASAP. Not an example of “Movers Who Care”.
No walk-through so draws from two dressers were never loaded requiring us to make another trip in our pickup truck. Rasheed was pleasant and worked hard.
The driver Ryan, appeared to be in a bad mood and just get it over with ASAP. Not an example of “Movers Who Care”.
No walk-through so draws from two dressers were never loaded requiring us to make another trip in our pickup truck. Rasheed was pleasant and worked hard.
Response
Hello Steve, Thank you for reaching out and making us aware. We would be more than happy to address this with you in further detail. Please contact us at your earliest convenience by calling 904-745-0705.
John
The movers got the whole place packed, moved and unloaded in only 7 hours. They even moved a dresser we were going to leave because it was broken and it arrived safely in one piece. Very hard working and easy to talk to. 10/10 recommend them
Response
John, thank you so much for the 5-Star review! We are pleased to know that the movers were hard-working and efficient. We're so happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!
Aaron
Moving team was very quick - while also taking care of our belongings. Moving out of our 3rd floor apartment would have taken days if we had done it ourselves, but they had us out and moved into our new home by early afternoon. It was worth every penny.
Our only “complaint “ is that they were considerably off on our quote, but it was over quoted, so that’s not much of a complaint.
Our only “complaint “ is that they were considerably off on our quote, but it was over quoted, so that’s not much of a complaint.
Response
Aaron, we are so happy to hear that the movers were helpful and took care of your every need! Thank you for choosing Two Men and a Truck for your move - we appreciate your business and your feedback!
John
Robert and Isaiah were great. Worked quickly and carefully and overall just awesome people to have helping us out. Thank you guys!
Response
John, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations and will be sure to pass it on to Robert and Isaiah. Enjoy your new home!
Michael
The two gentlemen that assisted in our move were very helpful and accountable to our request. They are very good and represented Two Men and a Truck in a professional manner, a rarity in today’s world. You have two good men, keep them.
Response
Michael- Thank you for taking the time to write a review. We are happy to hear your movers were top-notch and the move went smoothly. We look forward to the opportunity to work with you again in the future. Take care!
