Reviews
Aaron
Stephen, Darrel, and Devin all worked very hard and efficient.
Ajith
Service was good, but the price was little higher than expected.
Devon
The truck crew are very good people and did a wonderful job. It was a pleasure having you crew out during the move.
Thanks, Devon
Thanks, Devon
Grace
The guys were awesome. They were careful with our electronics.
Deb
The guys showed up and started working to unload the truck. They were very personable and did everything they were asked to do.
Tom
The movers were excellent. Extremely efficient, friendly, great work ethic and they took great care of our furniture. The office staff was great to deal with and everything went according to schedule. I’ve used Two Men and a Truck in Michigan and now Florida and both were great moves. I would highly recommend Two Men and a Truck. We moved from one condo to another within the same complex and our movers padded and wrapped everything as if we were moving hundreds of miles. Thanks guys......you are great!
Peter
We were very impressed with Donte and Antonio. They were very polite and professional. And we would hire your truck again.
PJ
Overall it's was ok but the two guys that came were 20/22 years old kids with very little experience. They care about the job and had positive attitudes but were missing experience/training. They were not organized ( going form one room to another instead of finishing one area after another) and they needed 3 hours more than the estimate I received at first (lot more money than it was planned).
On top of that they came with a truck that wasn't working properly, so they had to fix the engine in front of my property (look super cheap to do that were I live) and they had to bring another replacement truck. It was a mess
So at the end of the day I had to finish the job with the 2 guys to finish on time. I had to carry stuff with them for 2 hours if not It would have take an extra hour for them
On top of that they came with a truck that wasn't working properly, so they had to fix the engine in front of my property (look super cheap to do that were I live) and they had to bring another replacement truck. It was a mess
So at the end of the day I had to finish the job with the 2 guys to finish on time. I had to carry stuff with them for 2 hours if not It would have take an extra hour for them
Response
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<div>Hello PJ, <br/><br/>We are so sorry to hear we did not exceed your exceptions on your recent move with us. With a 97% customer referral rating, we can assure your that your experience isn't the norm at our company. We certainly understand your frustrations and understand you were disappointed with the overall speed and quality of the move. We know you have another upcoming move scheduled with us and we can assure you that you will be receiving exemplary service.Your comments have been shared with our team so we can continue to improve our service. Thank you for your feedback.<br/><br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello PJ, <br/><br/>We are so sorry to hear we did not exceed your exceptions on your recent move with us. With a 97% customer referral rating, we can assure your that your experience isn't the norm at our company. We certainly understand your frustrations and understand you were disappointed with the overall speed and quality of the move. We know you have another upcoming move scheduled with us and we can assure you that you will be receiving exemplary service.Your comments have been shared with our team so we can continue to improve our service. Thank you for your feedback.<br/><br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dana
My moving team was great, very efficient and friendly. I would recommend them to everyone! Had no trouble finding either location.
Office staff may need to update their system on address locations more often, as the day before confirmation call they kept saying wrong move to address, even after I corrected them several times.
Office staff may need to update their system on address locations more often, as the day before confirmation call they kept saying wrong move to address, even after I corrected them several times.
Carol
I was given an estimate of 3-4 hours. After almost 5 hours, I said enough. Please put the furniture in the bedrooms and we will put it together ourselves.
We were moving two sets of bedroom furniture from one condo to the other. The condos are right across the street from each other and we were just swapping bedroom furniture between condos. The furniture consisted of a bed, two night stands and a dresser, with mirrors, in each bedroom. Very simple. This was a VERY slow process. To make matters worse, the furniture was wrapped up to prevent damage, which is fine, but then they started moving the same furniture back to the original bedrooms because they could not tell what was what. Terrible experience.
We were moving two sets of bedroom furniture from one condo to the other. The condos are right across the street from each other and we were just swapping bedroom furniture between condos. The furniture consisted of a bed, two night stands and a dresser, with mirrors, in each bedroom. Very simple. This was a VERY slow process. To make matters worse, the furniture was wrapped up to prevent damage, which is fine, but then they started moving the same furniture back to the original bedrooms because they could not tell what was what. Terrible experience.
Response
<div class="bv-review-response-container">
<div>Hello Carol,<br/><br/>We are so sorry to hear we did not exceed your exceptions on your recent move with us. With a 97% customer referral rating, we can assure your that your experience isn't the norm at our company. We can certainly understand your frustrations and understand you were disappointed with the overall speed of the move. Your comments have been shared with our team so we can continue to improve our service. Thank you for your feedback.<br/><br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Carol,<br/><br/>We are so sorry to hear we did not exceed your exceptions on your recent move with us. With a 97% customer referral rating, we can assure your that your experience isn't the norm at our company. We can certainly understand your frustrations and understand you were disappointed with the overall speed of the move. Your comments have been shared with our team so we can continue to improve our service. Thank you for your feedback.<br/><br/>TWO MEN AND A TRUCK</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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