Reviews

11/06/2019

Kathi

5 out of 5 stars
I’ve used this service 3 times, they were all a great experience, the care, prompt arrival, and great attitudes have me calling back each time a mover is needed...
11/04/2019

Brandi

2 out of 5 stars
Ive used Two Men and a Truck several times through the years. This most recent move was terrible and costly. The estimated time was between 4.5-5.5 hours to move from our 1BR apartment to our new home and actually took 8 hours. They were late as they went to the wrong neighborhood first. It seems 2 of 3 of the team were new to the moving business and I as the customer had to pay for that training and learning curve. A supervisor did come try to help give some tips. In our new home, they scratched/dented our hard wood floor, got marks all over our wall, and broke the contents of every box marked "delicate". I must say though, that all 3 of the guys were extremely pleasant.
10/14/2019

Cynthia

3 out of 5 stars
scratched refrigerator and not covered for move. TV not working now black screen. They fumbled around like they had never done this type of move before. They brought a huge truck to move 7 pieces of furniture. Recommened by Thrive at Beach Walk .Never again. Need call to check status of TV for possible replacement
10/12/2019

Tim

4 out of 5 stars
Had a few nicks in the furniture, and a broken glass top in our cocktail table
10/09/2019

Ellen

2 out of 5 stars
The moving team was great! 4 pieces got an oily substance on it and it took three weeks for them to decide to fix them after telling us to go shopping for replacements since they were unrepairable! Another 10 days to repair. We moved into our new place Aug 30th and today September 9th is when we finally got our pieces back! Apparently the oily substance was on the floor of the pods they stored our furniture in. Very disappointed in Two Men and a truck!
09/28/2019

Matthew

2 out of 5 stars
Everyone we spoke with was kind an courteous, our delivery team was GREAT! On moving my things, the equipment made my mom's carpet dirty NBD. She had an estimate of $75 for carpet cleaning and was refused payment. She even supplied pictures. Will give bad reviews, not because of team members, but management not standing behind their workers
09/28/2019

Peggy

4 out of 5 stars
Every member of the office staff went above and beyond to ensure that my needs were met and understood.
The moving crew, however, was not professional in loading the truck and left some of my belongings behind, telling me there was "no room". Upon arriving at destination, my items were stacked haphazardly and some of the boxes and totes are crushed. I have 3 items that are damaged (that I know of) and I am still waiting to have that situation addressed.
The second crew that showed up to bring my items that were left behind were extremely apologetic and professional in every way.I am grateful to the wonderful office staff for arranging the second delivery of my property that was left behind by the first crew....
I am now patiently waiting for the damage claim to be resolved. Thank You
09/03/2019

Charlotte

5 out of 5 stars
When I called to inquire about renting 2 Men and A Truck, Leddy was very professional and helpful. There was a slight hiccup with the location of the pick up, but fortunately they caught it before they departed. When the 2 men showed up, they were professional, courteous and very attentive to detail and made sure all of our big pieces were thoroughly wrapped. Upon arrival of our new home, they were careful not to damage anything. A few nicks here and there, but they had to maneuver corners and stairs, so they were fine. We would definitely use them again and recommend them at any time. Price wise, they were a little under their initial quote, which made my husband happy, but even the initial quote was a fair price and consistent.
08/02/2019

Bruce

2 out of 5 stars
Didn’t send enough men to pack on first day, how do you give an estimate over the phone. Never saw that before
Took too long to load truck resulting in paying a $150 penalty to my former HOA
Charged $800 dollars for an extra months storage when I moved 5 days later... very unfair
They decided to come to my new hotel me without my ok. They said they couldn’t reach me by phone.. that is true.... my phone was turned off due to the move. THEY NEVER THOUGHT TO TRY EMAILING ME,, and then tried to charge me for it.
Damaged a piece of furniture, did a nice job on the fix.
It cost me over $500 to repair items damaged in the move over and above the piece of furniture
07/24/2019

Ron

1 out of 5 stars
I am still waiting to hear from someone regarding the numerous damage due to negligence..........Needless to say, would not recommend
Two men and a truck. Ft Myers/Naples FL
The crew seemed responsible whilst loading in Naples.
The damage caused upon delivery was unbelievable!!!