Reviews
Meghan
The team of movers were great with the exception that there is damage to our furniture.
The team that came out with friendly and courteous. I don’t think the damage was intentional however, we paid for insurance which didn’t cover the non-functional damage, which I wasn’t aware off.
Our brand new bed frame now has a large chunk of wood out of it, my dresser’s leg is bent from straight down to diagonal and our very nice tv has a scratches and scoffs all over the back and sides of it.
I would have recommended them again had the manager handled the situation better. When it was brought up over the phone that there was damage, we were told he was too busy to talk to us about it and he would call us back. Instead, we got an email stating we weren’t covered and that was all he could do.
The team that came out with friendly and courteous. I don’t think the damage was intentional however, we paid for insurance which didn’t cover the non-functional damage, which I wasn’t aware off.
Our brand new bed frame now has a large chunk of wood out of it, my dresser’s leg is bent from straight down to diagonal and our very nice tv has a scratches and scoffs all over the back and sides of it.
I would have recommended them again had the manager handled the situation better. When it was brought up over the phone that there was damage, we were told he was too busy to talk to us about it and he would call us back. Instead, we got an email stating we weren’t covered and that was all he could do.
Suzanne
Fabulous service. I will use your services again should I need to.
Response
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<div>Hi Suzanne, Thanks so much for reviewing your recent move with TWO MEN AND A TRUCK® in Central, CT. Our crews aim to exceed your expectations with their 5-star service, so to hear your experience was "fabulous" lets us know our crews fulfilled their mission. Best wishes!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Suzanne, Thanks so much for reviewing your recent move with TWO MEN AND A TRUCK® in Central, CT. Our crews aim to exceed your expectations with their 5-star service, so to hear your experience was "fabulous" lets us know our crews fulfilled their mission. Best wishes!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marva
firstly, they called to say one time to expect them and were on time, both were pleasant and they secured items as best as possible. Both really worked as a team which i loved also. Finally, i have to make mention of Marilyn, she was very courteous so no matter what the price, i would still be enthralled as she made me feel, i was getting only the best
Response
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<div>Hi Marva, Thanks so much for taking the time to review your move with TWO MEN AND A TRUCK® in Central, CT. There are a lot of factors that go into a move, so we are happy to hear our crews were able to relieve some of the stress throughout the moving process! We are truly grateful for your 5-star review and we will be sure to pass along your sentiments to both the moving and office crews! Best wishes as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Marva, Thanks so much for taking the time to review your move with TWO MEN AND A TRUCK® in Central, CT. There are a lot of factors that go into a move, so we are happy to hear our crews were able to relieve some of the stress throughout the moving process! We are truly grateful for your 5-star review and we will be sure to pass along your sentiments to both the moving and office crews! Best wishes as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
The movers that Two Men and a Truck sent to help with my move were absolutely stellar. Kevin, Mike, and Ethan were fast yet careful, and thoroughly professional. Before my move, Steve in the office was extremely responsive, answered all of my questions, and did a fantastic job with follow up and communication leading up to the move. I will recommend Two Men and a Truck to anyone I know that needs help with a move. A++++++ Absolutely fantastic.
Response
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<div>Hi Jeff, Thank you so much for the 5-star review of TWO MEN AND A TRUCK® in Central, CT. As "Movers Who Care"® we aim to exceed your expectations from start to finish, so to hear the moving crew was "absolutely stellar" and the office crew "did a fantastic job" lets us know we are delivering on our promise! We greatly appreciate your recommendation and will be sure to pass along your compliments to the staff. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jeff, Thank you so much for the 5-star review of TWO MEN AND A TRUCK® in Central, CT. As "Movers Who Care"® we aim to exceed your expectations from start to finish, so to hear the moving crew was "absolutely stellar" and the office crew "did a fantastic job" lets us know we are delivering on our promise! We greatly appreciate your recommendation and will be sure to pass along your compliments to the staff. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken
The office staff gave a good definition of services and estimate of costs. The moving team arrived on time and worked non-stop until they were finished. I would highly recommend 2-guys to all of my friends!
Response
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<div>Hi Ken, Thank you for your review of TWO MEN AND A TRUCK® in Central, CT. Our crews go through hands-on training at our STICKMEN UNIVERSITY® where they learn the proper techniques to make for an efficient and stress-free move. When we hear that the crew was prompt and hard-working it lets us know they are putting their skills to work! We greatly appreciate the recommendation and we wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ken, Thank you for your review of TWO MEN AND A TRUCK® in Central, CT. Our crews go through hands-on training at our STICKMEN UNIVERSITY® where they learn the proper techniques to make for an efficient and stress-free move. When we hear that the crew was prompt and hard-working it lets us know they are putting their skills to work! We greatly appreciate the recommendation and we wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stuart
The biggest negative was the fact that we called the day before the move to tell us they had to cancel the move another day. Although they ended up coming through in the end the process of confirming the move was incredibly stressful and the follow up with me was poor at best.
Response
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<div>Hi Stuart,<br/>Thanks for your review of your recent move with TWO MEN AND A TRUCK. As you are aware, inclement weather and the safety of your moves was the reason for rearranging your move. While we try to control of all circumstances on moving day, Mother Nature is not always cooperative. We are glad weather conditions cleared and we were still able to make your move happen on the originally scheduled date. Best wishes in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Stuart,<br/>Thanks for your review of your recent move with TWO MEN AND A TRUCK. As you are aware, inclement weather and the safety of your moves was the reason for rearranging your move. While we try to control of all circumstances on moving day, Mother Nature is not always cooperative. We are glad weather conditions cleared and we were still able to make your move happen on the originally scheduled date. Best wishes in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kimberly
We have moved several times. In all the times we have moved, we have never been as pleased as we were using two men and a truck. The best part? Rob and Nigel. They were curtious, efficient, polite, and by being that, made our move so much less stressful.
We wouldn’t even consider using another company again! We would also request Rob and Nigel if they were available!
Thank you so much for making our move, which is always so stressful, go as smoothly as it did!
Kim
We wouldn’t even consider using another company again! We would also request Rob and Nigel if they were available!
Thank you so much for making our move, which is always so stressful, go as smoothly as it did!
Kim
Response
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<div>Hi Kimberly, Thank you for taking the time to review your recent move with TWO MEN AND A TRUCK® in Central CT. We are so pleased to hear you had such a positive moving experience. We know how stressful a move can be, and as "Movers Who Care®" we want to ensure you have the best experience possible. We will be sure to pass along your compliments to the crew and will do our best to schedule them for your future moves! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kimberly, Thank you for taking the time to review your recent move with TWO MEN AND A TRUCK® in Central CT. We are so pleased to hear you had such a positive moving experience. We know how stressful a move can be, and as "Movers Who Care®" we want to ensure you have the best experience possible. We will be sure to pass along your compliments to the crew and will do our best to schedule them for your future moves! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kasey
My family needed assistance moving several pieces of furniture to new locations, and we just couldn't do it ourselves. Calling the office, I was provided a clear review of the process, and the office staff was courteous and happy to assist me. The movers showed up with a positive attitude and worked diligently to make sure all our needs were met. I highly recommend this service to anyone, no matter the job.
Response
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<div>Hi Kasey, Thank you for taking the time to review your recent move with TWO MEN AND A TRUCK® in Central, CT and taking the time to acknowledge the crew's positive demeanor. As "Movers Who Care®" our greatest accomplishment is to exceed your expectations, so to hear you would recommend our services lets us know that we are fulfilling our mission! We hope you are enjoying your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kasey, Thank you for taking the time to review your recent move with TWO MEN AND A TRUCK® in Central, CT and taking the time to acknowledge the crew's positive demeanor. As "Movers Who Care®" our greatest accomplishment is to exceed your expectations, so to hear you would recommend our services lets us know that we are fulfilling our mission! We hope you are enjoying your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Colette
Colette Y. Turgeon, 76 Concord Dr., Rocky Hill CT 06067.
Miguel, Jordan and David were wonderful movers. They could not do enough for me. Great experience. Thank you.
Miguel, Jordan and David were wonderful movers. They could not do enough for me. Great experience. Thank you.
Response
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<div>Hi Colette, Thanks so much for taking the time to review your move with TWO MEN AND A TRUCK® in Central CT. As "Movers Who Care®" our goal is to provide you with a stress-free transition, so to hear you had a "great experience" lets us know we delivered on our promise! Best wishes as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Colette, Thanks so much for taking the time to review your move with TWO MEN AND A TRUCK® in Central CT. As "Movers Who Care®" our goal is to provide you with a stress-free transition, so to hear you had a "great experience" lets us know we delivered on our promise! Best wishes as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carolynn
Randell made it very easy and the quote was fair, we knew it was a very small move and we had a list of what we needed. Everyone was helpful, straightforward and clear. There was no surprises -service, time, delivery,contract,clean & done!
We were concerned because you just don't' know but we couldn't have made a better decision!
We were concerned because you just don't' know but we couldn't have made a better decision!
Response
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<div>Hi Carolynn, Thanks for taking the time to leave a 5-star review for your move with TWO MEN AND A TRUCK® in Central, CT. We know moving is a stressful time which is why our crews go through the STICKMEN UNIVERSITY® so they can get hands-on training for any type of move. Thanks so much for the kind words and we will sure to pass along your compliments to the office and moving crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Carolynn, Thanks for taking the time to leave a 5-star review for your move with TWO MEN AND A TRUCK® in Central, CT. We know moving is a stressful time which is why our crews go through the STICKMEN UNIVERSITY® so they can get hands-on training for any type of move. Thanks so much for the kind words and we will sure to pass along your compliments to the office and moving crew!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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