Reviews

03/25/2018

Sandy

out of 5 stars
I liked that furniture was wrapped in quilting and taped. I didn't like that the movers did not have moving straps (like those used by appliance delivery folks). That would have helped them immensely. Rather than twisting the several hutches and curio cabinets I owned on one bottom edge, the pieces could've been lifted/carried.
Response
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<div>Hi Sandy, Thanks for your recent five star review of your move with TWO MEN AND A TRUCK. As Movers Who Care, we stress using techniques and equipment that ensure the protection of your belongings. While we do make appliance straps available, it is up to the discretion of the crew if they choose to use them. Many of the movers feel they have more control with an appliance dolly vs appliance straps. That said, we are appreciate your observations and are glad you were satisfied with your move! We wish you all the best in your new home.</div>
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03/25/2018

Jim

out of 5 stars
This was my first time using a moving company and everything was taken care of beyond what I imagined. The staff were relatable, thorough and hilarious. They helped the day go because of their positive attitudes and amazing comradery. I am in a management position for my profession and the gentleman this company hired are exactly what I look for in my employees. I 100% will be using this company again!
Response
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<div>Hi Jim,<br/>Thank you for taking the time to share your glowing review of your recent move with TWO MEN AND A TRUCK! We strive to exceed expectations by hiring movers with heart and training them to act as a team to make the moving experience stress free for our customers. We believe moving is more than just transitioning belongings. It&#39;s helping people move forward with joy. So when we hear from someone in a managerial role himself, that our crew delivered a moving experience &quot;beyond your imaginations&quot;, it lets us know we are fulfilling our mission. Thank you for choosing us and we wish you the very best in your new home.</div>
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03/24/2018

Michael

out of 5 stars
The lead mover was under the influence of marijuana. The smell was overbearing when he first arrived. The gentlemen worked very slowly and complained throughout the move about how much they get paid. Numerous inferences were made throughout about giving them a large tip. The manager gave me a 1/2 hour credit, which was appreciated. However, lots of excuses were made for the behavior of the moving guys.
03/23/2018

Gary

out of 5 stars
The two gentlemen who performed the move were very nice and helpful and the move occurred without a hitch. I would recommend them without hesitation.
Response
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<div>Hi Gary, Thanks so much for taking the time to share your positive remarks regarding your recent move with TWO MEN AND A TRUCK! We strive to hire &quot;Movers Who Care&quot; and train them to exceed expectations for a stress free moving experience for our customers. So when we hear that your crew was nice, helpful and your move went off without a hitch resulting in your referral, it lets us know that we are delivering the experience we are aiming for. Thank you for choosing TWO MEN AND A TRUCK and best wishes in your new home!</div>
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03/22/2018

John

out of 5 stars
This is the second time we used Two Men and a Truck and would not hesitate if needed in the future. Availability, professionalism, and personality were key factors why we would use in the future and would definitely recommend.
Response
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<div>Hi John,<br/>So great to hear your praise for your recent move with TWO MEN AND A TRUCK! Thanks for using us again and taking the time to acknowledge the professionalism and good nature of your crew. When we hear that our customers use us again and would refer us, it lets us know that our &quot;Movers Who Care&quot; are delivering the excellent experience we strive for. Best wishes in your new home!</div>
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03/21/2018

Karen

out of 5 stars
Very personable staff. My furniture was taken down and put up exactly how it was found!
Response
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<div>Hi Karen,<br/>Thanks for taking the time to rate and review your recent move with TWO MEN AND A TRUCK. As &quot;Movers Who Care&quot; we recruit for staff with heart and skill who will strive to exceed expectations. It&#39;s so nice to read that you saw both of these qualities in your moving crew and you enjoyed your moving experience. We will be sure to pass along your praise and hope you enjoy your new home!</div>
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03/19/2018

Anand

out of 5 stars
Damaged door frame.
Couldnandacirc;??t move things outside in snow.
Couldnandacirc;??t move heavy things
Almost forgot several things until reminded.
Were very slow. Didnandacirc;??t utilize all three guys. At least one was idle most of the time.
03/19/2018

Elanna

out of 5 stars
This was my second time using two men and a truck. Great group of people, fast and paid close attention to detail. Some confusion on getting to my new house which added some time, and when time is literal money, it was a bit tough, but worked out.
Response
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<div>Hi Elanna,<br/>Thank you for taking the time to rate and review your recent move with TWO MEN AND A TRUCK. We are pleased that the efficiency and professionalism of our team helped your move work out well despite the hiccup of getting to your new home. We try to exceed our customers expectations so when our clients use us a second time, it confirms for us that we are delivering an excellent experience. We wish you the best in your new home and hope we can serve you again in the future!</div>
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03/18/2018

Jean

out of 5 stars
Mike andamp; John did a great job. Professional and accommodating. Thank you!
Response
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<div>Hi Jean,<br/>Thank you for your review of your recent move with TWO MEN AND A TRUCK. We appreciate your recognition of the professionalism of your moving crew and will be sure to pass along your complementary five star rating!<br/>Best wishes in your new home!</div>
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03/18/2018

James

out of 5 stars
From start to finish our experience was excellent. We requested a specific day a week away and Two men and a Truck were able to accommodate. Drivers arrived right on schedule! They were professional, courteous, accommodating, and respectful. They were very extra precautious to ensure all out items were carefully packed/wrapped. They moved quickly but cautiously. We highly recommend Two Men and a Truck for your moving needs. Thank you!
Response
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<div>Hi James,<br/>Thanks for taking the time to review your recent move with TWO MEN AND A TRUCK. We strive to exceed customer expectations along the full moving experience, so we are delighted to hear that your crew earned a five star rating from start to finish. <br/>We wish you all the best in your new home!</div>
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