Reviews

10/11/2018

Kathleen

2 out of 5 stars
There wasn’t enough room for all our items in the truck so we were left with a third of our items left which we had to find a place to store them since we were told all items would be stored. We were also told our belongings would be stored in a safe location, after the fact we were told the truck was left on our street in a broken condition which left our belongings unprotected. We also found out after the fact that our belongings were transferred to another truck without us being present. Leaving us to wonder about the security of our items. These are the most concerning problems to . Thank you for passing on these concerns to the appropriate people in charge. I look forward to hearing back from you.
Response
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<div>Kathleen, We are very sorry your experience was this way. We take pride in doing things the right way so we will definitely correct ourselves thru our mistakes!</div>
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10/10/2018

albert

5 out of 5 stars
The initial estimate and 2 times I had to reschedule, last minute, were handled awesomely by Blake. He showed patience and was quite knowledgable about what my move was going to take. When it was the day of the move, Tyler and Eric showed great professionalism and were amazingly careful with our belongings; fast and efficient. When all was said and done, the move took less time then originally estimated and I didn't feel cheated by the very reasonable price. I will certainly recommend TMaaT to friends and family. Whatever you are paying these 3 guys, you should double it! They are a great asset and stupendous representatives for your business! Nothing was a mystery and I never felt taken advantage of, which has not been my experience with other moving companies! Thank you!
Response
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<div>Albert, Thank you for your feedback on our movers! We appreciate you for allowing us to be a part of your move and thank you for choosing TMAAT!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/09/2018

Lea

1 out of 5 stars
I would not use your service ever again. The two men worked very hard but one of them was new and training and the move took way longer than anticipated. The trainer was voicing his frustration with his partner with me which was very unprofessional and they were unable to move larger pieces due to being tired which is why I hired a moving service since I can't do it myself. I am left with a garage full of items in boxes that I will have to move to the proper room and hire someone else to move the larger items for me. When I called to explain my experience your representative asked what I was looking for and He was less than helpful. I was hoping for them to do what they thought was right for the customer, either send someone else to complete the job or compensate and nothing happened.
Response
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<div>Lea, We are very sorry your experience was this way. We take pride in doing things the right way so we will definitely correct ourselves thru our mistakes! Please cal TMAAT Thornton to take care of your issue.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/09/2018

Chase

5 out of 5 stars
Our movers were so friendly and worked very hard to get us into the new place as fast as possible. Blew us away! Will definitely call again for our next move.
Response
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<div>Chase, Thank you for your feedback on our movers! We appreciate you for allowing us to be a part of your move and thank you for choosing TMAAT!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/09/2018

Jeremy

5 out of 5 stars
Your man did a great job . Could not have asked for anything better . Above satisfactory.
Response
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<div>Jeremy, Thank you for your feedback on our movers! We appreciate you for allowing us to be a part of your move and thank you for choosing TMAAT!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/08/2018

Susan

5 out of 5 stars
The two movers were great. They were fun and professional. They appeared to love their job. They were careful with all my belongins
Response
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<div>Susan, Thank you for your feedback on our movers! We appreciate you for allowing us to be a part of your move and thank you for choosing TMAAT!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/06/2018

Victoria

5 out of 5 stars
Fabulous crew, very fast, polite and professional.
Response
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<div>Victoria, Thank you so much for choosing Two Men And A Truck as your choice in movers! We are glad the move went well and we look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/06/2018

Debbie

5 out of 5 stars
The men were early and had gotten right to work. Very pleasant to talk to and listened such as I had a sentimental piece of furniture and I had it wrapped very well, they took great care and delivered it unbroken as well as other pieces. Overall very pleased with two men and a truck!
Response
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<div>Debbie, Thank you so much for choosing Two Men And A Truck as your choice in movers! We are glad the move went well and we look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/06/2018

Marilyn

5 out of 5 stars
The moving service i received was beyond exceptional. The movers, Andy and Ari were wonderful people as well as incredibly hard and efficient workers. Everything about the move was better than expected. The office staff was extremely helpful, the movers called when on there way. It was very timely and they were very careful and kind in the process. I could not have been happier with the service. I would highly recommend them.
Response
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<div>Marilyn, Thank you so much for choosing Two Men And A Truck as your choice in movers! We are glad the move went well and we look forward to moving you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/06/2018

Juan

3 out of 5 stars
The overall experience was below my expectations. The moving crew were awesome and I felt they went above and almost beyond. The rest of the experience was not as pleasant because the company was not prepared to move our 4 bedroom house and could not move our piano. We wound up having to pay a professional piano moving company to move our piano and get friends and family to move the rest of of our house the next day.
Response
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<div>Jaun, Thank you for your response on our movers! We highly appreciate it and look forward to assisting you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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