Reviews
Pharlain
Matthew and Zach were amazing. Truly exceptional and both deserve raises. I can't recommend them enthusiastically enough. My only problems are with the office, not Matthew and Zach. I'd asked for 3 movers and STRESSED that it was a hard move up three flights of stairs. M and Z were champs and worked non-stop to try to make up for it, but because they were down a guy, the move took much longer than it should have and put us a day behind scrambling for childcare and to make everything work.
Again, Matthew and Zach were professional, kind, and the hardest workers I've ever seen. I just wish you guys had trusted me when I said we needed three guys. By only sending two you cost us a lot of time, money, and made those poor guys do the work of three.
Again, Matthew and Zach were professional, kind, and the hardest workers I've ever seen. I just wish you guys had trusted me when I said we needed three guys. By only sending two you cost us a lot of time, money, and made those poor guys do the work of three.
Response
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<div>Pharlain, <br/>Thank you for your feedback regarding your move with us. I am terribly sorry that we had some staffing issues on the day of your move. There are times when our amazing team members have to deal with emergencies or possibly get ill. In these times it can be hard to send out the total amount of requested movers, but our main goal is to get the moves completed on the day that they were scheduled for. I will be sure to inform Zach and Matthew of how amazing they did on your move and your positive feedback regarding their efforts! I will also be sure to discuss our staffing issue with our Operations team to plan for the future of business. Thanks again for choosing TWO MEN AND A TRUCK Denver and for working with us through some obstacles. Thanks again.</div>
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<div>Pharlain, <br/>Thank you for your feedback regarding your move with us. I am terribly sorry that we had some staffing issues on the day of your move. There are times when our amazing team members have to deal with emergencies or possibly get ill. In these times it can be hard to send out the total amount of requested movers, but our main goal is to get the moves completed on the day that they were scheduled for. I will be sure to inform Zach and Matthew of how amazing they did on your move and your positive feedback regarding their efforts! I will also be sure to discuss our staffing issue with our Operations team to plan for the future of business. Thanks again for choosing TWO MEN AND A TRUCK Denver and for working with us through some obstacles. Thanks again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeremie
Even though it was our company paying you guys for the move the movers and the office treated us as if we ourselves were there direct customers and as if it was us hang them and not some company we were treated with great respect and I would give the highest commendations to any companies looking to move their employees cross-country thank you all again
Response
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<div>Jeremie, <br/>Thank you so much for your fantastic feedback regarding your move with us! I am so happy to hear that your company had a smooth move with our team. Thanks again for choosing TWO MEN AND A TRUCK Denver.</div>
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<div>Jeremie, <br/>Thank you so much for your fantastic feedback regarding your move with us! I am so happy to hear that your company had a smooth move with our team. Thanks again for choosing TWO MEN AND A TRUCK Denver.</div>
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Beth
We had had a terrible experience with two moving companies used in the past. We were worried that this time we may have to just cope, believing that this was the way of the world. We were very pleasantly surprised this go 'round with Two Men and A Truck. Reservation/estimate process was easy, agent was friendly via email, was available to answer my questions. We received confirmation phone call 72 hours in advance, and a call the morning of by both the moving team and their dispatch confirming arrival. The moving team (Alex and Tony) were totally prepared, on time, professional, efficient, and took great care of our things on both ends. Final cost was well within estimate. We got a follow-up call post-move as well, asking about how it went. No damage whatsoever. Very pleased. THANKS!
Response
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<div>Beth, this is awesome feedback! We really appreciate you taking the time to let us know how we did! We will be sure the men and all the dispatch managers are aware how well this move went! Thank you for selecting Two Men And A Truck!</div>
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<div>Beth, this is awesome feedback! We really appreciate you taking the time to let us know how we did! We will be sure the men and all the dispatch managers are aware how well this move went! Thank you for selecting Two Men And A Truck!</div>
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Chad
The two movers were great - they were courteous and friendly and worked very hard and efficiently. Thank you!
Response
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<div>Chad, not a problem at all! Thank you for using our services and taking the time to give us feedback!</div>
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<div>Chad, not a problem at all! Thank you for using our services and taking the time to give us feedback!</div>
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Pam
The moving team went above as beyond for our family! They worked from 9:00am until late into the night, 1:00am I believe. Best darn movers we’ve had! They were very courteous and friendly. I highly recommend this company!
Response
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<div>Pam, this is awesome feedback! We always want our men to help the customer as much as we possibly can! Thank you for selecting our services and taking the time to give us your thought on the move.</div>
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<div>Pam, this is awesome feedback! We always want our men to help the customer as much as we possibly can! Thank you for selecting our services and taking the time to give us your thought on the move.</div>
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Mike
This was very difficult decision for me to uproot myself and move to Norway. The moving part was the last thing I needed to be difficult. The experience was very positive from my first call until we pulled down the storage locker door. Every step of the way was performed and went smoothly. The company attitude was positive and supportive. A great moving experience.
Response
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<div>Mike, we absolutely understand how stressful a long distance move is. So I am happy to hear we were able to do your job and help your process go by smoothly. Thank you!</div>
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<div>Mike, we absolutely understand how stressful a long distance move is. So I am happy to hear we were able to do your job and help your process go by smoothly. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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kathy
I had used the company before and loved the service and moving team. I did not even think to hire anyone else. Once again great service and moving team.
Response
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<div>Kathy, thank you for being a repeat customer! We will always be happy to help with your moving needs! Thank you!</div>
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<div>Kathy, thank you for being a repeat customer! We will always be happy to help with your moving needs! Thank you!</div>
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Sarah
Karen in the office was very helpful and courteous. She didn’t rush the information. The moving team was early and worked with the plumber onsite so everyone was at ease. The movers were so kind and helpful
Thank you all
Thank you all
Response
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<div>Sarah, we absolutely want to make sure things are smooth starting with the first phone call! So we appreciate the feedback and helps know we are doing things correctly! Thank you!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sarah, we absolutely want to make sure things are smooth starting with the first phone call! So we appreciate the feedback and helps know we are doing things correctly! Thank you!!</div>
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Phillip
Juan and Carlo were excellent. They were time-efficient and extra careful with our stuff. Great move by these guys!
Response
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<div>Phillip, This is great news!! Thank you for using our services and i will pass your feedback to the men! Thank you!</div>
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<div>Phillip, This is great news!! Thank you for using our services and i will pass your feedback to the men! Thank you!</div>
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Don
I just made the appointment. My sister-in-law was moving her belongings. I appreciated the company's availability. My sister-in-law said the work was performed satisfactorily.
Response
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<div>Don, thank you for the feedback. Looks like we could have done a little better on your move looking at the feedback. Hopefully we can make this up to you in the future. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Don, thank you for the feedback. Looks like we could have done a little better on your move looking at the feedback. Hopefully we can make this up to you in the future. Thank you.</div>
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